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Surveillance Monitor Agent Jobs (NOW HIRING)

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The Surveillance Agent is responsible for performing surveillance duties to ensure state and ... Operates monitor room equipment, including basic computer functions; monitors slot equipment of ...

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Under the direction of the Supervisor, Surveillance Operations, the Surveillance Agent II is ... Monitors, interprets and applies internal control across casino departments, ensures compliance ...

POSITION OVERVIEW The Surveillance Agent is responsible for monitoring the day-to-day activities of the property. The Surveillance Agent regularly spends his or her time at a workstation: watching ...

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How much do surveillance monitor agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for surveillance monitor agent in the United States is $21.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.32 per hour, depending on experience, location, and employer.

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Infographic showing various Surveillance Monitor Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $43,678 per year, or $21 per hour.

Surveillance Agent

Schenectady, NY • On-site

Full-time

Posted 28 days ago


Rivers Casino rating

7.9

Company rating: 7.9 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

29th of 164 rated casinos


Job description

Position Summary: Responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, to secure safety and property assets
Job Title: Surveillance Agent
Department: Surveillance
Reports To: Supervisor Surveillance
FLSA Designation: Non-Exempt
License Type: Gaming
Target Pay: Start - $26.64 One Year - $29.60
Essential Job Functions:
  • Monitor all areas of the property always, identifying potential security and/or safety risks and reporting them to the appropriate individual or entity, for proper resolution
  • Utilizes necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property
  • Maintains a working knowledge of all rules and regulations of the New York State Gaming Commission and ensures strict adherence
  • Must be able to pass various tests to include but not limited to all table games and Surveillance system
  • Protects casino assets and gaming integrity through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor
  • Participate in confidential internal and external investigations
  • Conducts research on subpoena requests from state and federal authority
  • Completes daily reports and incident reports to document your activity
  • Held accountable for the accuracy and thoroughness of departmental records and reports
  • Supports other employees, supervisors, and management, regarding protection of assets in their respective departments
  • Coordinates, with the Security Department, when Surveillance discovers a matter which needs further investigation or attention
  • All other duties as assigned

Qualifications:
  • Excellent verbal and written communications skills in English
  • Must be 21 years of age or older
  • Gaming industry experience preferred
  • Ability to identify color (casino tokes are color coded)
  • Basic math skills - pre-employment assessment required (add, subtract, multiply and divide)
  • High school diploma or General Education Degree (GED), some college preferred
  • Ability to analyze documents and reports
  • Ability to obtain and maintain all necessary licensing

Working Conditions:
  • Regularly required to sit, stand, walk and use hands to control surveillance tools
  • Must occasionally lift and lift up to 25 pounds
  • Frequently required to stoop, crouch or kneel
  • Must be able to work flexible hours including evenings, weekends, and holidays
  • Ability to interact with others while maintaining a courteous and positive demeanor
  • Exposure to climate environments

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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