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Supportive Housing Program Manager Jobs in New York

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Case Manager-Supportive Housing

Corona, NY · On-site

$26.37/hr

Case Manager - Supportive Housing Help Families Achieve Long-Term Housing Stability $26.37/Hour $45 ... Conduct comprehensive family assessments within 48 hours of program admission and complete all ...

Hudson Guild

Supportive Housing Supervisor

Manhattan, NY · On-site

$60K/yr

... management to high risk tenants in the building assigned. The Supportive Housing Supervisor will ... Candidate must possess a strong working knowledge of resource and benefit programs. Excellent ...

Win

Case Manager-Supportive Housing

Corona, NY · On-site

$26.37/hr

Case Manager - Supportive Housing Help Families Achieve Long-Term Housing Stability $26.37/Hour $45 ... Conduct comprehensive family assessments within 48 hours of program admission and complete all ...

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Supportive Housing Program Manager information

What is a supportive housing program manager?

Supportive Housing Program Managers are professionals responsible for overseeing housing programs that provide both affordable housing and support services to individuals or families experiencing homelessness, disabilities, or other challenges. They manage program operations, supervise staff, coordinate with service providers, ensure compliance with regulations, and work to improve residents' stability and quality of life. Their role is crucial in bridging housing and social services to help tenants maintain long-term, stable housing.

What are the main challenges a supportive housing program manager faces when coordinating services for residents?

A Supportive Housing Program Manager often encounters challenges such as balancing the diverse needs of residents, coordinating with multiple service providers, and ensuring compliance with funding and regulatory requirements. Managing crises or behavioral issues among tenants while maintaining a supportive environment is also common. Success in this role typically involves strong communication, adaptability, and problem-solving skills, as well as a collaborative approach with case managers, property staff, and community partners.

What are the key skills and qualifications needed to thrive as a supportive housing program manager, and why are they important?

To thrive as a Supportive Housing Program Manager, you need experience in social services, strong organizational skills, and a relevant degree such as social work or public administration. Familiarity with case management software, data reporting systems, and knowledge of housing regulations and funding sources is typically required. Excellent interpersonal communication, crisis management, and leadership abilities help build rapport with clients and coordinate multidisciplinary teams. These skills ensure effective service delivery, compliance with funding requirements, and the creation of stable, supportive environments for vulnerable populations.

What is the difference between Supportive Housing Program Manager vs Supportive Housing Coordinator?

AspectSupportive Housing Program ManagerSupportive Housing Coordinator
CredentialsTypically requires a bachelor’s degree in social work, psychology, or related field; certifications in case management or housing programs are commonOften requires a high school diploma or associate degree; some roles prefer certifications in case management or housing services
Work EnvironmentManages programs, supervises staff, and coordinates services within agencies or organizationsProvides direct support to clients, assists with housing placement, and coordinates services at the ground level
Employer & Industry UsageFound in non-profits, government agencies, and housing organizationsCommonly employed in similar settings, often working directly with clients

The main difference is that the Supportive Housing Program Manager oversees program operations and staff, while the Supportive Housing Coordinator focuses on direct client support and service coordination. Both roles are essential in providing housing assistance but differ in scope and responsibilities.

What cities in New York are hiring for Supportive Housing Program Manager jobs?

Cities in New York with the most Supportive Housing Program Manager job openings:

Supportive Housing Program Manager jobs near you
Infographic showing various Supportive Housing Program Manager job openings in New York as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Case Manager-Supportive Housing

Corona, NY • On-site

WOMEN IN NEED INC
Non-Profits • 501 - 1,000 employees
Learn more about WOMEN IN NEED INCexternal

$26.37/hr

Full-time

Re-posted 5 days ago

Job description

 
Case Manager – Supportive Housing
Help Families Achieve Long-Term Housing Stability
$26.37/Hour
$45,000-$48,000
 
THE ROLE
The Case Manager – Supportive Housing provides comprehensive, trauma-informed case management services to families residing in permanent supportive housing. This position plays a critical role in helping families maintain housing stability, strengthen self-sufficiency, and achieve personal, educational, employment, and financial goals.
 
WHAT YOU WILL DO
  • Conduct comprehensive family assessments within 48 hours of program admission and complete all required intake documentation.
  • Develop, implement, and monitor individualized service plans and Independent Living Plans (ILPs) that promote housing stability and long-term self-sufficiency.
  • Provide ongoing case management, crisis intervention, counseling, and supportive services using trauma-informed and strengths-based practices.
  • Advocate for clients and connect them to public benefits, healthcare, mental health services, education, employment programs, and community resources.
  • Assist families in understanding lease agreements, tenant responsibilities, and financial management strategies to maintain housing and prevent rental arrears.
  • Monitor client progress, conduct regular follow-up meetings, and maintain accurate documentation in CARES, Awards, the Uniform Client Chart, and other required systems.
  • Collaborate with property managers, interdisciplinary teams, and community partners to support housing retention, recertification requirements, employment readiness, and overall family well-being.
 
WHO YOU WILL BE
  • Bachelor’s degree in social work, Human Services, Psychology, Sociology, or a related field preferred with two (2) years of relevant experience.
OR
  • Associate degree with three (3) years of direct client-facing human services experience.
  • Experience working with supportive housing, homeless services, family services, or related human services programs.
  • Knowledge of trauma-informed care, housing retention strategies, and case management best practices.
  • Experience working with diverse and vulnerable populations.
  • Familiarity with public benefits systems, housing programs, and community resources.