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Supportive Housing Program Manager Jobs in New York

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Supportive Housing Program Manager information

What is a supportive housing program manager?

Supportive Housing Program Managers are professionals responsible for overseeing housing programs that provide both affordable housing and support services to individuals or families experiencing homelessness, disabilities, or other challenges. They manage program operations, supervise staff, coordinate with service providers, ensure compliance with regulations, and work to improve residents' stability and quality of life. Their role is crucial in bridging housing and social services to help tenants maintain long-term, stable housing.

What are the main challenges a supportive housing program manager faces when coordinating services for residents?

A Supportive Housing Program Manager often encounters challenges such as balancing the diverse needs of residents, coordinating with multiple service providers, and ensuring compliance with funding and regulatory requirements. Managing crises or behavioral issues among tenants while maintaining a supportive environment is also common. Success in this role typically involves strong communication, adaptability, and problem-solving skills, as well as a collaborative approach with case managers, property staff, and community partners.

What are the key skills and qualifications needed to thrive as a supportive housing program manager, and why are they important?

To thrive as a Supportive Housing Program Manager, you need experience in social services, strong organizational skills, and a relevant degree such as social work or public administration. Familiarity with case management software, data reporting systems, and knowledge of housing regulations and funding sources is typically required. Excellent interpersonal communication, crisis management, and leadership abilities help build rapport with clients and coordinate multidisciplinary teams. These skills ensure effective service delivery, compliance with funding requirements, and the creation of stable, supportive environments for vulnerable populations.

What is the difference between Supportive Housing Program Manager vs Supportive Housing Coordinator?

AspectSupportive Housing Program ManagerSupportive Housing Coordinator
CredentialsTypically requires a bachelor’s degree in social work, psychology, or related field; certifications in case management or housing programs are commonOften requires a high school diploma or associate degree; some roles prefer certifications in case management or housing services
Work EnvironmentManages programs, supervises staff, and coordinates services within agencies or organizationsProvides direct support to clients, assists with housing placement, and coordinates services at the ground level
Employer & Industry UsageFound in non-profits, government agencies, and housing organizationsCommonly employed in similar settings, often working directly with clients

The main difference is that the Supportive Housing Program Manager oversees program operations and staff, while the Supportive Housing Coordinator focuses on direct client support and service coordination. Both roles are essential in providing housing assistance but differ in scope and responsibilities.

What cities in New York are hiring for Supportive Housing Program Manager jobs?

Cities in New York with the most Supportive Housing Program Manager job openings:

Infographic showing various Supportive Housing Program Manager job openings in New York as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Supervisor Supportive Housing Program

Mamaroneck, NY • On-site

Human Development Services of Westchester
Non-Profits • 51 - 200 employees

Other

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Join a premier organization dedicated to Creating Community and having opportunities every day for people. Human Development Services of Westchester (HDSW) is Westchester County community-based not-for-profit, having been involved in the evolution of community-based direct-care services for vulnerable populations in New York State since 1968. In today’s ever-changing healthcare marketplace, HDSW offers person-centered, trauma-informed, culturally competent services through a unique blend of innovative inter-related programs. Here at HDSW, What Matters To You, Matters To Us! We are looking for qualified individuals to join our team.


Position Overview:   

The Supportive Housing Supervisor works in concert with the Director of Supportive Housing to manage the daily operations of the Supportive Housing/Rental Assistance program including responsibilities such as administration of and coordination of services, supervision, and coaching staff in the provision of person-centered services, responsibility for quality assurance and corporate compliance activities, data management and other projects as assigned by the Director of Supportive Housing. 


  • Bachelor’s Degree; minimum three-year behavioral health experience and housing experience. Supervision experience a plus.

  • Must have excellent computer/EHR, communication, interpersonal, organizational, and administrative skills. Ability to multi-task, be able to work independently, and be willing to work both in office and in the field. 

  • Driver’s license with satisfactory driving record and own car for fieldwork required. Criminal History Background Check and fingerprinting are required NYS Justice Center Criminal History background Check clearance through fingerprinting search required, in addition to clearance through the Protection of People with Special Needs Staff Exclusion List,  the NYS Medicaid Exclusion List and clearance by the NYS Office of Children and Family Services for instances of child abuse and/or neglect.

  • Must be legally eligible to work in the United States.


Compensation details: 27.88-29.8 Hourly Wage


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