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Supportability Engineer information

See Oklahoma salary details

$30.5K

$86.8K

$134.3K

How much do supportability engineer jobs pay per year?

As of Jun 23, 2026, the average yearly pay for supportability engineer in Oklahoma is $86,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,600.00 and $100,200.00 per year, depending on experience, location, and employer.

How do Supportability Engineers typically collaborate with product development and customer support teams?

Supportability Engineers play a critical role in bridging the gap between product development and customer support. They work closely with development teams to identify and address product issues that may impact customer experience, often providing feedback on design for easier troubleshooting and maintenance. Additionally, they partner with customer support teams to analyze common support cases, develop diagnostic tools, and create documentation to enhance self-service. This collaborative environment ensures that both product quality and customer satisfaction are continually improved.

What are the key skills and qualifications needed to thrive as a Supportability Engineer, and why are they important?

To excel as a Supportability Engineer, you need a solid background in systems engineering, troubleshooting, and product lifecycle management, often supported by a degree in engineering or a related field. Familiarity with diagnostic tools, failure analysis software, and maintenance documentation systems is typically required. Strong problem-solving skills, excellent communication, and a customer-focused mindset help you collaborate effectively with development and support teams. These competencies are crucial for ensuring products are maintainable, reliable, and efficiently supported throughout their lifecycle.

What is a Supportability Engineer?

A Supportability Engineer is a professional who focuses on ensuring that products and systems are easy to maintain, support, and troubleshoot after they are deployed. They work closely with design, development, and support teams to identify potential issues, develop support documentation, and implement solutions that enhance the product's reliability and customer satisfaction. Their responsibilities often include analyzing product failures, recommending design improvements, and creating tools or processes to streamline customer support. By proactively addressing support-related challenges, Supportability Engineers help reduce downtime and improve the user experience.

What is the difference between Supportability Engineer vs Technical Support Engineer?

AspectSupportability EngineerTechnical Support Engineer
Required CredentialsBachelor's in Engineering, certifications in support or systemsBachelor's in IT, computer science, or related field
Work EnvironmentProduct development, troubleshooting, and support for complex systemsCustomer-facing support, troubleshooting hardware/software issues
Employer & Industry UsageTech, manufacturing, and software companiesIT services, tech companies, hardware vendors
Common Search & ComparisonSupportability Engineer vs Technical Support Engineer

The Supportability Engineer focuses on improving product supportability, analyzing issues, and developing solutions for complex systems. In contrast, the Technical Support Engineer primarily assists customers directly with troubleshooting hardware and software problems. Both roles require technical knowledge, but Supportability Engineers are more involved in product development and support process improvements, while Technical Support Engineers focus on customer service and issue resolution.

What job categories do people searching Supportability Engineer jobs in Oklahoma look for? The top searched job categories for Supportability Engineer jobs in Oklahoma are:
Supportability Engineer jobs near you
Infographic showing various Supportability Engineer job openings in Oklahoma as of June 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $86,821 per year, or $41.7 per hour.
Principal Mechanical Engineer

Principal Mechanical Engineer

Northrop Grumman Corporation

Oklahoma City, OK

$84K - $127K/yr

Full-time

Medical, Life, PTO

Posted 6 days ago

Northrop Grumman rating

8.1

Company rating: 8.1 out of 10

Based on 340 frontline employees who took The Breakroom Quiz

110th of 519 rated manufacturers

Job description

RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE REQUIRED FOR START: No
CLEARANCE TYPE: Secret
TRAVEL: NoDescription
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Our Defense Systems Sector is seeking a Principal Mechanical Engineer to join our growing team in Oklahoma City, Oklahoma.
You will become part of Northrop Grumman's Systems and Software Solutions (S&SS). S&SS provides sustainment support for the US Air Force B-1, KC-135, and numerous other Government platforms. Our team members complete engineering, reverse engineering, and logistics solution efforts to solve complex obsolescence problems and ensure warfighter supportability.
The ideal candidate will be required to apply engineering principles to act as the liaison between engineering definition and production areas. The individual will have broad knowledge of manufacturing techniques and problem solving to contribute to the timely planning and execution of mechanical production, integration and test of spacecraft. Typical tasking of this role may include:
Responsibilities:
  • Analyze complex systems and precision electro-mechanical assemblies through simulation or analysis to recommend component substitutions or re-design solutions to ensure the integrity of the platform configuration, system safety, and performance specifications.
  • Access, interpret, and recommend changes to engineering drawings.
  • Establish design concepts, criteria and engineering efforts for product research, development, integration and test.
  • Establish milestones and monitor adherence to master plans and schedules.
  • Identify program problems and assist in the establishing of solutions, such as allocation of resources, improved processes, or changing contractual specifications.
  • Act independently to uncover and resolve issues associated with the development and implementation of programs.

Qualifications
Basic Qualifications:
  • Must have at least one of the following:
    • A Bachelor's degree in mechanical engineering or related discipline with a minimum of 5 years of engineering experience
    • A Master's degree in mechanical engineering or related discipline with a minimum of 3 years of engineering experience
    • A PhD degree in mechanical engineering or related discipline
  • Experience with CAD modeling (NX, CREO, SolidWorks, or equivalent)
  • Experience with design and development of precision mechanical components and assemblies
  • Experience in a technical leadership role on a cross-functional product development team
  • Ability to obtain a U.S. Department of Defense (DoD) secret security clearance.
  • Ability to obtain/maintain base access to Tinker AFB

Preferred Qualifications:
  • Experience with aerospace systems
  • Experience with Air Force customers and aerospace industry and military standards
  • Active DoD Secret Security Clearance (or higher)
  • Experience with mechanical overhaul procedure development at the equipment and system level
  • Experience with RF systems
  • Experience with thermal and structural analysis methodologies and software tools
  • Experience conducting analysis of mechanical components and structures within aircraft maintenance programs, determining effectiveness and creating written recommendations for increasing efficiency
  • Excellent communication skills

Primary Level Salary Range: $84,700.00 - $127,100.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

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About Northrop Grumman

Sourced by ZipRecruiter

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible.

Industry

Space research administration

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

Year founded

1939

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