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Support Technical Software Support Jobs in New York

Jimcor Agency Inc.

Technical Support

Montvale, NJ · On-site

$65K - $80K/yr

We are currently seeking a Technical Support person to join our team. Position Overview: The ... Troubleshoot and repair hardware and software issues on workstations and laptops. * Diagnose system ...

Cognition

AI Support Engineer

New York, NY · On-site

About the Role Cognition is building the AI software engineer of the future. As an AI Support Engineer, you will be responsible for resolving complex technical issues for customers using Devin and ...

ScaleOps

Technical Support Engineer- USA

New York, NY · On-site +1

Backed by venture capital and software industry titans, ScaleOps' platform removes the ... About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense ...

Braze

Technical Support Specialist

New York, NY · Hybrid

$64K - $100K/yr

WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer Support organization-serving as a trusted product expert, primary point of contact for inbound ...

Braze

Technical Support Specialist

New York, NY · On-site

$64K - $100K/yr

WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Software Product" in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 ...

STAFFWORXS

Technical Support

Basking Ridge, NJ · On-site

They are seeking a Technical Support professional who will contribute to knowledge sharing, adapt to new technologies, and provide high-quality customer service in a fast-paced environment.

Celerant Tech

Technical Support Technician

Iselin, NJ · On-site

$38K - $47K/yr

Technical Support Technician WHO WE ARE: Celerant Technology Corporation is a leading provider of ... Our software, developed in-house, manages all areas of the retail business including point of sale ...

Hi! Tech

Be Seen First

Technical Support Specialist

New York, NY · On-site

$65K - $80K/yr

We are seeking a Technical Support Specialist who will play a crucial role in providing exceptional ... Diagnose, troubleshoot, and resolve complex IT hardware, software, and network-related issues ...

Ampcus Inc

Technical Support Generalist

Manhattan, NY · On-site

The Technical Support Generalist is responsible for providing technical support and setup for OATS ... and software applications • Ability to independently research and resolve technical issues ...

Medidata Solutions

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

The Technical Support Engineer is a technical expert who acts as the primary contact between ... Manage work requests that describe particular issues, software bugs or customer problems * Develop ...

Sigma Computing

Technical Support Engineer

New York, NY · On-site

$90K - $115K/yr

As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with ... Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information ...

Supermicro

Technical Support Associate

Jersey City, NJ · On-site

$70K - $90K/yr

Provide frontline technical support to end-users via phone, email, and ticketing system ... Diagnose and troubleshoot hardware, software, and network-related issues. * Escalate complex ...

MediData

Technical Support Engineer

Woodbridge, NJ · On-site

$79K - $106K/yr

The Technical Support Engineer will handle work requests directly, or solicit assistance from the ... Manage work requests that describe particular issues, software bugs or customer problems * Develop ...

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Support Technical Software Support information

What cities in New York are hiring for Support Technical Software Support jobs?

Cities in New York with the most Support Technical Software Support job openings:

Technical Support

Montvale, NJ • On-site

Jimcor Agency Inc.
Insurance Services • 51 - 200 employees
Learn more about Jimcor Agency Inc.external

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

DTM Consulting is a computer consulting company that provides technology support to small businesses that do not have their own in-house IT staff. We are currently seeking a Technical Support person to join our team.
Position Overview:
The Technical Support/Network Administrator person is responsible for providing e-mail, phone and on-site support for our clients, mostly in the Northern NJ area. This position will offer daily challenges as well as exposure to various facets of IT outside of the position's responsibilities. The position is located in Montvale, NJ and requires frequent travel to client offices. Training will be provided on an ongoing basis.
Essential Duties/Responsibilities:
  • Assist with the administration of Office365 accounts as well as assist with performing migrations to Office365.
  • Install, repair, and maintain Windows server and workstation operating systems.
  • Apple/Mac knowledge a plus.
  • Manage DNS, DHCP, firewalls, VPNs, VLANs and network switches.
  • Administer new and existing user accounts in Active Directory and Office365.
  • Knowledge of Microsoft Group Policies.
  • Troubleshoot and repair hardware and software issues on workstations and laptops.
  • Diagnose system failures and isolate faulty hardware or software.
  • Coordinate and perform server installation, repair and maintenance.
  • Research and implement permanent fixes for recurring issues.
  • Analyze needs of the end users, solve problems and effectively communicate with clients and other employees.
  • Effectively document network settings and solutions to problems for future reference.

Qualifications:
  • Five plus years related job experience preferred.
  • Must have reliable transportation.
  • Physically able to lift 50 lbs.
  • Must be a self-starter, and work well independently with minimal guidance after training.
  • Be able to troubleshoot problems, research independently and propose solutions to the team.
  • Must be able to write and speak clearly and effectively and have excellent communication and follow-through skills.
  • Must be able to work on multiple tasks concurrently.
  • Must be able to troubleshoot remotely.
  • Familiarity with Kaseya is a plus.
  • Ideal candidate has an Associate's or Bachelor's degree in IT.
  • Hours are either 9am to 5pm or 10am to 6pm depending upon operational needs Monday through Friday with occasional before/after hours and infrequent weekend work required.
  • Salary range is 65-80k and will be based on experience.

We offer a total compensation package which includes salary(65-85k) plus a full comprehensive benefits package. Package includes Paid Time Off Days, Paid Holidays, Retirement Plan with Employer Match, 100% Single Employer Paid Medical, Dental, Vision, Life Insurance, Education Assistance, Various Voluntary Benefits, Wellness Program Including Mental Health Support and an Employee Assistance Program (EAP) and More.
Please submit resume, cover letter and salary range. Resumes without salary requirements will not be considered.
Visit Us On LinkedIn: https://www.linkedin.com/company/jimcor-agencies/
View All Openings: https://www.jimcor.com/join-our-team
Website: www.jimcor.com

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