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Support Specialist Jobs in Miami Beach, FL (NOW HIRING)

University of Miami

Peer Support Specialist

Miami, FL · On-site

$16.75 - $21.50/hr

The Peer Support Specialist provides a variety of services including but not limited to advocacy, training, facilitating recovery, educational and enrichment groups, linkages to community resources ...

The University of Miami

Peer Support Specialist

Miami, FL

$16.75 - $21.50/hr

The Peer Support Specialist provides a variety of services including but not limited to advocacy, training, facilitating recovery, educational and enrichment groups, linkages to community resources ...

The University of Miami

Peer Support Specialist

Miami, FL · On-site

$16.75 - $21.50/hr

The Peer Support Specialist provides a variety of services including but not limited to advocacy, training, facilitating recovery, educational and enrichment groups, linkages to community resources ...

Global Food Corp

Sales Support Specialist

Miami, FL

$18 - $25/hr

Sales Support Specialist 📍 Medley, FL (Outside of Miami) | 💼 Full-Time |💰 $18.00 - $25.00 per hour Join the Global Food Corp. Team! Global Food Corp. is seeking a highly organized and ...

Hosco

It Support Specialist

Miami, FL · On-site

It Support Specialist Our IT Support Specialist provides first-level tech assistance and configures basic network components. They perform basic troubleshooting to isolate and diagnose common in ...

DJ&A

Contract Support Specialist

Hialeah, FL · On-site

$42 - $44/hr

Contract Support Specialist with Creative Engineering, Strategic Partner with DJ&A Location: Palm Beach County and Treasure Coast, Florida Company: Creative Engineering Group LLC . About Creative ...

DJ&A

Contract Support Specialist

Miami Lakes, FL · On-site

$42 - $44/hr

Contract Support Specialist with Creative Engineering, Strategic Partner with DJ&A Location: Palm Beach County and Treasure Coast, Florida Company: Creative Engineering Group LLC. Creative ...

DJ&A PC

Contract Support Specialist

Hialeah Gardens, FL · On-site

$42 - $44/hr

Contract Support Specialist with Creative Engineering, Strategic Partner with DJ&A Location: Palm Beach County and Treasure Coast, Florida Company: Creative Engineering Group LLC About Creative ...

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Support Specialist information

See Miami Beach, FL salary details

$12

$24

$44

How much do support specialist jobs pay per hour?

As of May 28, 2026, the average hourly pay for support specialist in Miami Beach, FL is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically at least a high school diploma or associate degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic troubleshooting tools is often required. Excellent communication, patience, and a customer-oriented mindset are crucial soft skills that set top performers apart. These skills and qualities are essential for resolving issues efficiently and ensuring high customer satisfaction.

How does a Support Specialist typically collaborate with other departments to resolve customer issues?

As a Support Specialist, collaboration with other departments—such as technical teams, product management, or billing—is common when resolving complex customer issues. You may need to escalate tickets or coordinate with subject matter experts to ensure timely and accurate solutions. Effective communication and documentation are essential to keep all stakeholders informed throughout the resolution process. This cross-functional teamwork not only helps resolve issues faster but also provides opportunities to learn about other areas of the business.

What is a Support Specialist?

A Support Specialist is a professional who provides technical assistance, guidance, and troubleshooting support to customers or internal users. They help resolve issues related to products, software, hardware, or services, often working through phone, email, chat, or in-person. Support Specialists diagnose problems, walk users through solutions, and escalate complex issues to higher-level technicians if needed. Their goal is to ensure user satisfaction and maintain smooth operations by addressing and resolving concerns efficiently.
More about Support Specialist jobs
What are popular job titles related to Support Specialist jobs in Miami Beach, FL? For Support Specialist jobs in Miami Beach, FL, the most frequently searched job titles are:
What cities near Miami Beach, FL are hiring for Support Specialist jobs? Cities near Miami Beach, FL with the most Support Specialist job openings:
Support Specialist jobs near you
Technical Support Specialist

Technical Support Specialist

BIS Digital

Fort Lauderdale, FL • Remote

Other

Posted 7 days ago

Job description

Position: Technical Support Specialist The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions.

The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations. The responsibilities of the Technical Support Specialist include but are not limited to the following: Answer incoming calls and respond to customer emails in a timely manner.

Provide technical insight to answer and resolve customer queries. Leverages all available resources to provide the best information. Follows all established processes regarding request for onsite service.

Maintains awareness of those assigned to support the call queue. Appropriately escalates issues to supervisors. Routes call appriately as requested.

Stays current on AV products and solutions serviced by the organization. Leverages remote desk top technology to assist with remote software installations Other related duties as assigned

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