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Support Service Worker Jobs in Duncan, BC (NOW HIRING)

And really, there's no place we'd rather be because just like them, it's when we're working hard ... Work with all parts department and customer service staff to ensure fill rate goals are achieved

Cook

Duncan, BC · On-site

CA$27.17 - CA$28.97/hr

Employment Status Casual Header We provide housing and a range of support services to adults with ... Employees are expected to remain alert and attentive during working hours. Sleeping during shifts ...

We provide full training and support to help you earn your Level 1 General Insurance License within ... Service: We serve customers, communities and colleagues. If you value what we value, and like the ...

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Support Service Worker information

See Duncan, BC salary details

$9

$19

$34

How much do support service worker jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for support service worker in Duncan, BC is $19.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.32 and $22.65 per hour, depending on experience, location, and employer.

What is a support service worker?

Support Service Workers are professionals who provide essential assistance in various settings such as healthcare, education, and social services. Their duties may include helping clients with daily tasks, offering emotional support, performing administrative work, or ensuring a safe and clean environment. They play a critical role in supporting the primary staff and improving the quality of services offered to clients or patients. Their work often requires strong interpersonal skills, empathy, and the ability to respond to diverse needs.

What are the key skills and qualifications needed to thrive as a support service worker?

To thrive as a Support Service Worker, you need a solid understanding of client care, basic health and safety procedures, and often a high school diploma or relevant certification such as a Personal Support Worker (PSW) certificate. Familiarity with assistive devices, documentation systems, and workplace safety protocols is typically required. Compassion, patience, and strong interpersonal skills help you build trust and effectively support clients’ daily living needs. These skills and qualities are essential for delivering reliable assistance and ensuring the safety and well-being of those you support.

What are some common challenges support service workers face when balancing multiple client needs?

Support Service Workers often manage the needs of multiple clients with varying priorities, which can be challenging when schedules conflict or urgent situations arise. Staying organized, communicating clearly, and setting realistic expectations with clients and colleagues are key strategies for success. It’s also common to collaborate closely with supervisors and other team members to ensure clients receive consistent, high-quality support. Developing strong time management skills and practicing self-care can help prevent burnout and maintain job satisfaction.

What is the difference between Support Service Worker vs Customer Service Representative?

AspectSupport Service WorkerCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentHealthcare, social services, community centersCall centers, retail, corporate offices
Industry UsageSocial services, healthcare, public assistanceRetail, telecommunications, banking

Support Service Workers and Customer Service Representatives both assist clients and customers, but Support Service Workers typically work in social or healthcare settings providing direct support, while Customer Service Representatives mainly handle inquiries and support via phone or online in retail or corporate environments. Both roles require strong communication skills and a high school diploma, but their work settings and specific duties differ significantly.

What cities near Duncan, BC are hiring for Support Service Worker jobs?

Cities near Duncan, BC with the most Support Service Worker job openings:

Infographic showing various Support Service Worker job openings in Duncan, BC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 5% Contract, and 1% Summer. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,345 per year, or $19.9 per hour.

Residence Worker - Permanent Part Time

Clements Centre Society

Duncan, BC • On-site

Other

Re-posted 18 days ago


Job description

Job Summary: The Residence Worker provides care for the individuals in the group home and participates as part of the team responsible for implementing all aspects of the residents’ program, including the organization’s policies, procedures and philosophy. On both an individual and group basis, the Residence Worker supports the quality of life for residents by ensuring that their physical, social, educational and health needs are met.


Education, Training and Experience

  • Community Support Worker Certificate or equivalent
  • Three month’s experience delivering similar services
  • Experience in supporting individuals with disabilities in a group home setting
  • Valid First Aid and CPR certification
  • Food Safe Certificate
  • Class 5 driver’s license (Class 4 preferred) and own vehicle


Qualifications, Skills and Abilities

  • Knowledge of theory, values and practices in community living including support systems
  • Demonstrated ability to advocate, provide personalized support and teach life skills to residents
  • Ability to work alone and unsupervised, as well as part of a team
  • Ability to perform lifts and transfers of clients
  • Effective interpersonal communication skills
  • Basic computer skills preferably experience with Microsoft Office


Advocacy

  • To advocate for individuals and families so they obtain needed support
  • To teach individuals and families self-advocacy skills
  • To advocate for support and change within the systems that affect residents and their families


Personal Attributes

  • Positive role model including modeling a healthy lifestyle
  • Empathy, warmth, and understanding
  • Ability to work effectively with families, staff, volunteers, and organizations
  • Physician’s health reference and Negative TB test
  • Current, satisfactory criminal record search

Please Note:

  • The successful candidate will begin employment at the Campbell Residence:
    Saturday and Sunday 7:00am –  1:00pm, Monday, Tuesday and Wednesday 4:00pm-9:00pm 


  • This position is open to all qualified individuals and requires Union membership
  • Applicants may request that a Union observer sit on the selection committee in the capacity of a disinterested party
  • If this position is advertised externally, closing date on external advertisement shall prevail
  • This position will remain open until a qualified candidate is found
  • May be required to use personal vehicle
  • Successful applicant must acquire Class 4 Unrestricted drivers’ license in order to pass the three-month trial period