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Support Service Worker Jobs in Manitoba (NOW HIRING)

$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming positions in Southwestern Ontario. Successful candidates must be willing to work 84 hours per ...

CA$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming positions in Southwestern Ontario. Successful candidates must be willing to work 84 hours per ...

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Support Service Worker information

See Manitoba salary details

$8

$18

$32

How much do support service worker jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for support service worker in Manitoba is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Support Service Worker vs Customer Service Representative?

AspectSupport Service WorkerCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentHealthcare, social services, community centersCall centers, retail, corporate offices
Industry UsageSocial services, healthcare, public assistanceRetail, telecommunications, banking

Support Service Workers and Customer Service Representatives both assist clients and customers, but Support Service Workers typically work in social or healthcare settings providing direct support, while Customer Service Representatives mainly handle inquiries and support via phone or online in retail or corporate environments. Both roles require strong communication skills and a high school diploma, but their work settings and specific duties differ significantly.

What are some common challenges support service workers face when balancing multiple client needs?

Support Service Workers often manage the needs of multiple clients with varying priorities, which can be challenging when schedules conflict or urgent situations arise. Staying organized, communicating clearly, and setting realistic expectations with clients and colleagues are key strategies for success. It’s also common to collaborate closely with supervisors and other team members to ensure clients receive consistent, high-quality support. Developing strong time management skills and practicing self-care can help prevent burnout and maintain job satisfaction.

What are examples of support service worker careers?

Support service workers can work in various settings such as healthcare, social services, customer support, and community organizations. Common roles include case managers, mental health aides, social service assistants, and customer support representatives, often requiring strong communication skills and relevant certifications or training.

What is a support service worker?

Support Service Workers are professionals who provide essential assistance in various settings such as healthcare, education, and social services. Their duties may include helping clients with daily tasks, offering emotional support, performing administrative work, or ensuring a safe and clean environment. They play a critical role in supporting the primary staff and improving the quality of services offered to clients or patients. Their work often requires strong interpersonal skills, empathy, and the ability to respond to diverse needs.

What are the key skills and qualifications needed to thrive as a support service worker?

To thrive as a Support Service Worker, you need a solid understanding of client care, basic health and safety procedures, and often a high school diploma or relevant certification such as a Personal Support Worker (PSW) certificate. Familiarity with assistive devices, documentation systems, and workplace safety protocols is typically required. Compassion, patience, and strong interpersonal skills help you build trust and effectively support clients’ daily living needs. These skills and qualities are essential for delivering reliable assistance and ensuring the safety and well-being of those you support.
What job categories do people searching Support Service Worker jobs in Manitoba look for? The top searched job categories for Support Service Worker jobs in Manitoba are:
Infographic showing various Support Service Worker job openings in Manitoba as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,177 per year, or $18.4 per hour.

$18.77 - $28.89/hr

Other

Re-posted 28 days ago


Job description

Michif Child & Family Services (MCFS) Agency is a mandated child and family services agency with the responsibility to administer and manage culturally appropriate community-based child protection and support services for Metis and Inuit people in Manitoba.

DIRECT SERVICE WORKER

3 CASUAL POSITIONS AVAILABLE

Competition #: MCFS-DSW-2026.005

Hours of Work: Varied - Days, Evenings, Overnights & Weekends

Classification and Salary: SYCW, $18.77 - $28.89 per hour

Location: Winnipeg, MB & surrounding areas


Under the supervision of the DSW Coordinator, the Direct Service Worker participates in the development and implementation of a range of goal-oriented interventions to children and/or their families. This position will work to provide in home and community support services to strengthen Metis and Inuit families.

Main areas of Key Responsibilities and Activities

  • Provide basic housekeeping duties, including cooking and meal preparation (breakfast, dinner, supper and snacks).
  • Reporting broken or damaged property, including general maintenance.
  • Ability to follow daily routine duties and procedures, including wake up calls and bed time procedures.
  • Ability to monitor and assess television, video and computer use, according to age appropriate rating.
  • Ability to administer medication as directed.
  • Ability to perform daily documentation, including incident reports, menu planning and revisions (listing of allergies), discharge reports, daily logs, assessment binders, financial logs (household, recreation, allowance and restitution) admissions, including photographs, MAR sheets, fire drill logs.
  • Providing transportation, supervision and support to any supported family visit or scheduled appointment, including completing documentation and providing communication of treatment plan.
  • Ability to determine appropriate disciplinary actions for youth on disciplinary action, documenting and communicating to other staff team members, the reason for discipline and duration of discipline, review and assess youth's progress after disciplinary action date.
  • Monitor family visits
  • Consult with Social Workers and collaterals to assess and review goals and plans.
  • Other duties as assigned

Education and Experience

  • Current CPR and Emergency First Aid is required
  • Access to a reliable vehicle and possession of a valid Manitoba class 5F driver's license as travel within the communities is required.
  • Demonstrated understanding of Metis Culture and Communities
  • Grade 12 diploma is an asset
  • Current Non-Violet Crisis Intervention would be an asset
  • Ability to cook
  • Ability to maintain highly sensitive and confidential information
  • Strong interpersonal, administrative, organization and written communication skills.
  • Proven ability to multi task and prioritize
  • Ability to determine and assess potentially dangerous situations
  • Ability to stabilize and provide safely to residents and staff


Prior to commencing employment the successful applicant will be asked to provide satisfactory results of a Criminal Record Check with Vulnerable Sector Search, proof of $2 million dollar insurance liability, a Child Abuse Registry Check, Prior Contact Check and a Driver's Abstract upon hire at their own expense. A valid Manitoba driver's license and the use of a personal vehicle are requisites as travel is required.

MCFS offers a supportive and progressive work environment, competitive salaries, excellent benefits package and training opportunities.

We thank all who apply; however, only those selected for an interview will be contacted.


Preference will be given to qualified Indigenous applicants.

All are encouraged to self-declare in cover letter.

Applications will be accepted until positions are filled.