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Support Service Chicago Jobs in Atlanta, GA (NOW HIRING)

Irca Group

Sales Support Supervisor

Suwanee, GA

... Chicago, San Francisco, and St. Louis. Role Overview Irca Group is seeking a Sales Support Supervisor to lead the daily operations of the Sales Support team, ensuring exceptional service to our sales ...

Irca Group

Sales Support Supervisor

Suwanee, GA · On-site

$80 - $100/hr

... Chicago, San Francisco, and St. Louis. Role Overview Irca Group is seeking a Sales Support Supervisor to lead the daily operations of the Sales Support team, ensuring exceptional service to our sales ...

Irca Group

Sales Support Supervisor

Suwanee, GA · On-site

... Chicago, San Francisco, and St. Louis. Role Overview Irca Group is seeking a Sales Support Supervisor to lead the daily operations of the Sales Support team, ensuring exceptional service to our sales ...

Irca Group

Sales Support Supervisor

Suwanee, GA · On-site

... Chicago, San Francisco, and St. Louis. Role Overview Irca Group is seeking a Sales Support Supervisor to lead the daily operations of the Sales Support team, ensuring exceptional service to our sales ...

Metasys

ServiceNow Sales Engineer

Atlanta, GA · On-site

Company Description Configure Tek We specialize in Staff Augmentation and Consulting Services ... Atlanta, GA or Chicago, IL Qualifications Responsibilities: Accurately forecast and deliver on ...

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Support Service Chicago information

See Atlanta, GA salary details

$11

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How much do support service chicago jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for support service chicago in Atlanta, GA is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.10 per hour, depending on experience, location, and employer.

What are some careers in support service?

Support service careers include roles such as customer service representatives, technical support specialists, help desk technicians, and client support coordinators. These positions often require strong communication skills, problem-solving abilities, and familiarity with support tools like ticketing systems and CRM software.

What are popular job titles related to Support Service Chicago jobs in Atlanta, GA?

For Support Service Chicago jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Support Service Chicago jobs in Atlanta, GA look for?

The top searched job categories for Support Service Chicago jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Support Service Chicago jobs?

Cities near Atlanta, GA with the most Support Service Chicago job openings:

Support Service Chicago jobs near you
Infographic showing various Support Service Chicago job openings in Atlanta, GA as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 91% In-person, 3% Hybrid, and 6% Remote job distribution, with an average salary of $38,395 per year, or $18.5 per hour.

Support Manager, Managed Services Experience

Next Step Systems

Marietta, GA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Lead the team providing first and second level support for all managed customers.

  • Coordinate support processes for incidents and service requests, and establish objectives and metrics for the support desk.

  • Manage the performance and operation of 24x7 support to ensure service levels are achieved.

Job description

Support Manager, Managed Services Experience, Marietta, GA
As the Support Manager with Managed Services experience, you will lead the team providing first and second level support for all managed customers. Your role will be to coordinate overall support process for incidents/service requests and establish objectives/metrics for the support desk operation that reflect the organization's overall goals. As the Cloud Support Manager, you will manage the performance and operation of 24x7x365 support to clients (internal and external) and ensure that service levels are achieved. You will also be responsible for managing staff to meet/exceed expectations about performance, defined metrics/benchmarks, and that standards and processes are followed. This position is 100% Onsite.
Responsibilities:
- Monitor all requests, incidents and problems reported or detected in the Cloud Support organization.
- Develop and mature phone/ticket escalation processes to ensure free flow of information within the organization.
- Drive ticket deep-dive analysis and develop strategies for improvement of team efficiency and effectiveness.
- Oversee technical solutions and client documentation repository and ensure quality solutions and procedures are available and used by your team members.
- Implement and cultivate capture of NPS scores to measure customer satisfaction.
- Recruit, onboard, train and day-to-day lead Level-1 and level-2 support representatives in the Cloud Support team.
Qualifications:
- 8+ years of technology experience in a Managed Services Department.
- 5+ years of experience in a leadership role.
- People management experience.
- Customer onsite and remote support experience.
- Ability to work in a fast passed, dynamic environment.
- Strong communication, writing, and presentation skills.
- Data Center Operations and Infrastructure Design experience, an asset.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Marietta GA Jobs, Support Manager, Cloud Support, Incident Request, Service Request, Data Center, Operations, Infrastructure, Leadership, People Management, Managed Service Provider, Georgia Recruiters, IT Jobs, Georgia Recruiting
Looking to hire for similar positions in Marietta, GA or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Support Managers for jobs Marietta, Georgia and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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