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Support Scientist Jobs (NOW HIRING)

CEDENT

Technical Support Scientist II

Saint Cloud, MN · On-site

In this role, you will be responsible for delivering advanced technical support for client products, serving as a key scientific liaison to both internal and external customers. This role represents ...

Pae

Support Scientist II-6

Mountain View, CA · Hybrid

$99K/yr

Perform scientific work involving rigorous studies of biological systems designed to operate in reduced gravity and/or other space conditions in support of NASA's life support efforts and other space ...

WisEngineering

Scientist Engineer- Power & Energy - US Army Support ID: 92602 Location: Picatinny Arsenal, NJ More about this job > Description WisEngineering, LLC is currently interviewing candidates for an ...

Cape Fox SS

Scientist NIH

Frederick, MD

$51.26/hr

Title: Virology Support Scientist Provide research services to support virology research, such as performing research that takes advantage of IRF-Frederick resources and to provide technical ...

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$111.3K

$137.5K

How much do support scientist jobs pay per year?

As of Jul 21, 2026, the average yearly pay for support scientist in the United States is $111,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,500.00 and $137,000.00 per year, depending on experience, location, and employer.

What is a Support Scientist job?

A Support Scientist assists research teams by providing technical expertise, data analysis, and operational support for scientific projects. They work in laboratories, research institutions, or government agencies, helping to set up experiments, maintain equipment, and analyze results. Their role bridges the gap between researchers and technical staff, ensuring that scientific processes run smoothly. Depending on the field, they may also develop software tools, troubleshoot instrumentation, or contribute to publications.

What does a typical day look like for a Support Scientist?

A typical day for a Support Scientist involves assisting research teams with experiment setup, troubleshooting technical issues, maintaining and calibrating laboratory equipment, and analyzing data collected from experiments. You may also be responsible for preparing samples, monitoring laboratory inventory, and documenting findings in accordance with laboratory protocols. Collaboration is common—you'll often interact with scientists, lab managers, and technical staff to ensure research projects run efficiently. This dynamic environment keeps the work varied and provides valuable opportunities to learn from experienced professionals in the field.

What are the key skills and qualifications needed to thrive in the Support Scientist position, and why are they important?

To thrive as a Support Scientist, you need a solid background in scientific principles, laboratory techniques, and data analysis—typically backed by a relevant science degree. Familiarity with specialized software for data management, laboratory information systems (LIMS), and common analytic tools is often required, and certifications in specialized scientific methods can be beneficial. Strong problem-solving skills, effective communication, and the ability to work collaboratively with research teams help individuals stand out in this role. These skills are crucial for ensuring high-quality scientific support, accurate data interpretation, and seamless project execution within research or technical environments.

More about Support Scientist jobs
What cities are hiring for Support Scientist jobs? Cities with the most Support Scientist job openings:
What are the most commonly searched types of Support Scientist jobs? The most popular types of Support Scientist jobs are:
What states have the most Support Scientist jobs? States with the most job openings for Support Scientist jobs include:
What job categories do people searching Support Scientist jobs look for? The top searched job categories for Support Scientist jobs are:
Support Scientist jobs near you
Infographic showing various Support Scientist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 90% Full Time, 4% Part Time, 3% Contract, and 2% Summer. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $111,343 per year, or $53.5 per hour.
Technical Support Scientist II

Technical Support Scientist II

CEDENT

Saint Cloud, MN • On-site

Full-time

Re-posted 25 days ago

Job description

In this role, you will be responsible for delivering advanced technical support for client products, serving as a key scientific liaison to both internal and external customers. This role represents the technical expertise and customer-focused service that distinguishes client in the industry.
What can I expect in this role?
In this position, you will work Monday-Friday approximately 8-4:30
Some key duties in this role include:
  • Work as part of a team that deliver exceptional technical support and a world-class customer experience to both internal and external stakeholders.
  • Address customer technical inquiries, and investigate complaints related to product quality, perform root cause analysis and resolution tracking.
  • Plan and perform laboratory testing related to product investigations and special projects using basic molecular biology & microbiology techniques including: PCR, gel electrophoresis, nucleic acid quantitation, bacterial enumeration and culturing techniques.
  • Engage in effective problem resolution and good documentation practice, and ensure timely and accurate responses are provided to stakeholders.
  • Collaborate with Quality Systems to assess complaint trends, initiate CAPAs, and determine the need for product recalls.
  • Assist with creating, editing, and updating of technical literature, including SOPs, product inserts, and customer-facing documents.
  • Deliver technical training and product presentations – both virtually and on-site - to internal staff, external customers, distribution partners and company affiliates.
  • Support Marketing and Sales with product knowledge, technical guidance, and the creation of educational materials.
  • Maintain up-to-date knowledge of relevant industry standards (e.g., CLSI, USP, AOAC, ISO) and Client’ procedures and product offerings.
  • Serve as a liaison between customers, distributors, and cross-functional teams.
  • Assist with preparing reports on complaint trends and managing reporting responsibilities.
  • Recommend products based on customer needs and research interests and utilize customer interactions as opportunities to drive business growth.
  • Perform other duties within the Technical Support department or other areas as assigned.
Here is what we are looking for:
  • Four-year biology or related degree (eg. microbiology, virology, cell biology, molecular biology, food science, biotechnology, bioengineering) required.
  • 1 to 2 years previous related experience and/or training preferred.
  • 2 years practical microbiology laboratory experience required.
  • Customer service experience preferred.
  • The ability to pass a background check and drug screening
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About Cedent

Sourced by ZipRecruiter

CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Plano, TX, US

Year founded

2008

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