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How much do support person jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for support person in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.71 per hour, depending on experience, location, and employer.

What is the difference between Support Person vs Customer Service Representative?

AspectSupport PersonCustomer Service Representative
CredentialsOften no formal certification, but technical knowledge helpfulTypically requires customer service or communication training
Work EnvironmentTechnical support centers, on-site or remoteCall centers, retail, or office settings
Industry UsageIT, technical support, healthcareRetail, telecom, banking, hospitality
Search/Comparison IntentTechnical support, troubleshootingCustomer interaction, service quality

Support Persons generally focus on technical assistance and troubleshooting, often requiring specific technical knowledge. Customer Service Representatives handle customer interactions, inquiries, and service issues, emphasizing communication skills. While both roles involve assisting clients, Support Persons tend to be more technical, whereas Customer Service Representatives focus on customer relations.

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Infographic showing various Support Person job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $35,962 per year, or $17.3 per hour.

Office Support Person VI - Jury Marshalling Specialist

Norristown, PA โ€ข On-site

Montgomery County (PA)
Executive Offices and Legislative Bodiesย โ€ขย 1 - 5K employees

$20.52 - $26.68/hr

Full-time

Posted 17 days ago


Job description

SUMMARY Jury Marshalling is responsible for the smooth operation of the Jury Marshalling Room, where jurors are greeted, receive orientation and are chosen for panels and prepared for the courtroom. ESSENTIAL DUTIES AND RESPONSIBILITIES Demonstrates a positive attitude, strong interpersonal skills, effective communication, and a high level of tact and professionalism when interacting with jurors, court personnel, and the public. Performs the random computer-generated selection of jury panels in accordance with court requests and established procedures.

Coordinates the physical assembly and positioning of jurors for transport to assigned courtrooms. Shares responsibility for conducting juror orientation sessions, providing information on court procedures, expectations, and juror responsibilities within the Jury Marshalling Room. Assists with the daily operations of the Jury Board to ensure efficient workflow and uninterrupted service.

Participates in cross-training initiatives within the Jury Board to maintain operational flexibility and provide coverage for essential functions as needed. Works collaboratively with team members to support departmental goals and ensure the efficient administration of jury services. SPECIFIC DUTIES: Greet arriving jurors and verify identification in accordance with court procedures.

Process juror check-ins using the jury management system to record attendance and assign payment debit cards. Conduct juror orientation sessions by providing instructions, explaining court procedures and judicial requirements, and addressing juror questions and concerns. Prepare and distribute juror work vouchers.

Respond to courtroom requests for jury panels in a timely and efficient manner. Collect, verify, and enter data required for juror compensation and charitable donation programs. Track juror assignments to specific cases to ensure accurate compensation and recordkeeping.

Assist with all operations of theJury Marshalling Room. Share responsibility for the preparation, coordination, and mailing of juror summons packets. Collect, maintain, and provide accurate data for reports required by internal departments and the Administrative Office of Pennsylvania Courts (AOPC).

Assist with the daily operations of the Jury Board. Provide cross-functional support by covering essential duties during staff absences. Demonstrate proficiency in jury management and county computer systems to support efficient office operations.

QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Must maintain confidentiality. KNOWLEDGE, SKILLS AND EDUCATION High School Diploma. Must have excellent attention to detail.

Very good attendance and punctuality. Good computer skills (jury system will be taught). Must enjoy interaction with people.

Microsoft computer skills. Excellent verbal and written communications skills. Excellent interpersonal skills.

Ability to interact pleasantly with varied personalities. Must project professional image and appearance. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk and hear. The employee must occasionally lift and/or move 20 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The noise level in the work environment is usually moderate.

Organizational Relationships: JURY COMMISSSIONERS FIRST DEPUTY SECOND DEPUTY ALL STAFF