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How much do support person jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for support person in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.71 per hour, depending on experience, location, and employer.

What is the difference between Support Person vs Customer Service Representative?

AspectSupport PersonCustomer Service Representative
CredentialsOften no formal certification, but technical knowledge helpfulTypically requires customer service or communication training
Work EnvironmentTechnical support centers, on-site or remoteCall centers, retail, or office settings
Industry UsageIT, technical support, healthcareRetail, telecom, banking, hospitality
Search/Comparison IntentTechnical support, troubleshootingCustomer interaction, service quality

Support Persons generally focus on technical assistance and troubleshooting, often requiring specific technical knowledge. Customer Service Representatives handle customer interactions, inquiries, and service issues, emphasizing communication skills. While both roles involve assisting clients, Support Persons tend to be more technical, whereas Customer Service Representatives focus on customer relations.

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Cities with the most Support Person job openings:

What states have the most Support Person jobs?

States with the most job openings for Support Person jobs include:

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For Support Person jobs, the most frequently searched job titles are:

Infographic showing various Support Person job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $35,962 per year, or $17.3 per hour.

Direct Support Person - CLR

Elmhurst, IL • On-site

RAY GRAHAM ASSOCIATION FOR PEOPLE WITH DISABILITIES
Individual, Family and Community Social Assistance • 51 - 200 employees
Learn more about RAY GRAHAM ASSOCIATION FOR PEOPLE WITH DISABILITIESexternal

$20.10/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 4 days ago

Job description

Description

 We are seeking compassionate and dedicated Direct Support Professionals (DSPs) to join our team. As a DSP, you will play a vital role in assisting people with disabilities to live fulfilling and independent lives. Your support will help people engage in daily activities, develop skills, and participate in their communities.


Key Responsibilities:

  • Provide direct care and support to people with intellectual and developmental disabilities.
  • Assist with daily living activities, including personal care, meal preparation, and medication management.
  • Support people in reaching, growing and achieving personal goals and enhancing their independence.
  • Encourage community involvement and social interaction.
  • Maintain accurate documentation of services provided and progress of people supported.
  • Ensure a safe and positive environment for people supported.
  • Collaborate with team members, families, and healthcare professionals to provide the best support.

Multiple locations throughout DuPage County:

  • Naperville, Bensenville, Addison, Woodridge, Bloomingdale, Hinsdale, Villa Park, Lombard, Elmhurst, Downers Grove, West Chicago, Elk Grove

 Benefits:

  • Competitive pay.
  • $750 retention bonus.
  • Health, dental, and vision insurance options.
  • Paid time off and flexible scheduling.
  • Career growth and professional development opportunities.
  • Rewarding work in a supportive environment.

Drug-Free Workplace Commitment
We are proud to be a drug-free workplace. All candidates must be able to pass a pre-employment drug screening and may be subject to random testing throughout employment. We are committed to promoting a safe and productive environment for all employees.

Requirements

  •  High school diploma or equivalent (required); additional training or certification in healthcare, human services, or related fields (preferred).
  • Previous experience in caregiving, direct support, or a related field is a plus.
  • Strong communication and interpersonal skills.
  • Patience, empathy, and a passion for helping others.
  • Ability to pass a background check and any required screenings.
  • Must pass a post offer drug test
  • Valid Illinois driver's license.

If you are passionate about making a difference in people's lives and want to join a team that values compassion and respect, we encourage you to apply!

Apply