Support Operations Program Manager Jobs in Michigan

Job Title: Program Manager

Job Description

The Program Manager leads cross-functional teams to successfully execute customer programs from launch through production in a fast-paced, high-mix composites manufacturing environment. This role oversees project timelines, budgets, and deliverables while ensuring alignment across engineering, manufacturing, quality, and supply chain to meet customer expectations. The Program Manager serves as the primary point of contact for customers, managing communication, resolving issues, and driving program performance. The position also plays a key role in continuous improvement initiatives, optimizing processes, and supporting new business opportunities while maintaining a high level of customer satisfaction.

Responsibilities

• Lead cross-functional teams to execute customer programs from initial launch through full production, ensuring on-time and on-budget delivery.
• Oversee program timelines, budgets, and deliverables, and ensure alignment across engineering, manufacturing, quality, and supply chain functions.
• Serve as the primary point of contact for customers, managing day-to-day communication, clarifying requirements, and setting expectations.
• Identify, address, and resolve program issues quickly to minimize risk and maintain strong customer relationships.
• Drive program performance in a fast-paced, high-mix composites environment by coordinating resources and removing obstacles.
• Implement and support process improvement and continuous improvement initiatives to enhance program efficiency and quality.
• Ensure adherence to quality management system requirements and applicable standards, including AS 9100 and aerospace or defense-related guidelines.
• Support new business opportunities by contributing program management expertise, technical understanding, and operational insight.
• Collaborate closely with engineering and manufacturing teams to ensure that technical requirements, tooling, and fixtures align with program objectives.
• Monitor and report on program status, risks, and achievements to internal stakeholders, recommending corrective actions when needed.
• Promote a culture of customer focus, operational excellence, and ongoing improvement throughout the program lifecycle.

Essential Skills

• Proven experience in program management, ideally within an aerospace manufacturing setting.
• Strong understanding of quality management systems and their application in a manufacturing environment.
• Experience working with AS 9100 or within aerospace and defense industry standards.
• Demonstrated ability to manage customer interaction, including communication, issue resolution, and relationship management.
• Experience driving process improvement and continuous improvement initiatives.
• Ability to lead cross-functional teams and coordinate efforts across engineering, manufacturing, quality, and supply chain.
• Technical understanding of manufacturing processes, particularly within a high-mix or composites-oriented environment.
• Strong organizational, planning, and problem-solving skills with the ability to manage multiple programs simultaneously.
• Excellent verbal and written communication skills to effectively interface with customers and internal teams.

Additional Skills & Qualifications

• Composites manufacturing experience.
• Military background or experience working with defense-related programs.
• CAD background, preferably with SolidWorks.
• CNC shop experience, including tooling and fixture design.
• Interest in contributing to continuous improvement initiatives and new business opportunities.
• Motivation to grow in a performance-based environment with clear long-term career paths.

Work Environment

This position operates primarily on the manufacturing floor, providing close interaction with production activities, equipment, and processes. The role also includes time in an office setting for planning, coordination, documentation, and customer communication. The environment is fast-paced and focused on solving real manufacturing and engineering challenges directly on the floor. The organization emphasizes career advocacy, competitive compensation, flexibility, and a performance-based structure that supports long-term professional growth in a high-mix composites manufacturing setting.

This is a Contract to Hire position based out of Holland, MI.

The pay range for this position is $36.00 - $43.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Holland,MI.

This position is anticipated to close on Sep 18, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications withoutregard to race, sex, age, color, religion, national origin, veteran status, disability,sexual orientation, gender identity, genetic information or any characteristic protectedby law.

If you would like to request a reasonable accommodation, such as the modification oradjustment of the job application process or interviewing process due to a disability,please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance:Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in thecity and county of San Francisco, we will consider for employment qualified applicantswith arrest and conviction records.

Massachusetts Lie Detector:It is unlawful in Massachusetts to require or administer a lie detector test as acondition of employment or continued employment. An employer who violates this lawshall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):We may use Artificial Intelligence (AI) to support parts of our hiring process,including sourcing, screening, and evaluating candidates. AI helps assess applicationsand qualifications, but final decisions are made by our hiring team. By applying, youacknowledge and agree that your application may be reviewed using AI tools.