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Support Operations Lead Jobs in Dallas, TX (NOW HIRING)

Lucchese

Operations Lead

Dallas, TX · On-site

Operations Lead The Operations Lead is responsible for supporting the store management in the day-to-day operations of the location to ensure the proper conditions for success are being created and ...

Wescom Solutions

Operations Support Lead

Dallas, TX · On-site

What we do Wescom Solutions provides systems engineering, construction management, and operations support services to the rail and transit industry. Our mission is to help transit authorities enhance ...

Rabot Inc

Operations Lead

Arlington, TX · On-site

You'll have AI tools, internal software, and engineering support to do this. * Own the numbers. Budgets, operational KPIs, reporting. Build the dashboards yourself or work with engineering to get ...

Living Spaces

Store Operations Lead

Grand Prairie, TX · On-site

$18.10 - $23.50/hr

Position Summary The Store Operations Lead is a key operational role responsible for ensuring consistent execution of store operations that support a seamless customer experience and strong business ...

GardaWorld

Security Operations Lead

Richardson, TX · On-site

$26/hr

We process, manage, and move over $8B in cash every day while delivering 24/7 client support and ... lead daily operations within the Garda Security Operations Center (SOC), ensuring the continuous ...

Barry's

Client Operations Lead

Dallas, TX · On-site

The Clients Operations Lead plays a crucial role in ensuring every client has an exceptional in ... Support the client experience with hospitality and studio amenities to build personalized ...

gardaworld

Security Operations Lead

Richardson, TX · On-site

$26/hr

The SOC Shift Lead serves as the primary point of contact during their assigned shift, providing leadership, operational guidance, and support to SOC Analysts while ensuring compliance with ...

gardaworld

Security Operations Lead

Richardson, TX

$26/hr

The SOC Shift Lead serves as the primary point of contact during their assigned shift, providing leadership, operational guidance, and support to SOC Analysts while ensuring compliance with ...

gardaworld

Security Operations Lead

Richardson, TX

$26/hr

The SOC Shift Lead serves as the primary point of contact during their assigned shift, providing leadership, operational guidance, and support to SOC Analysts while ensuring compliance with ...

Barry's

Client Operations Lead

Southlake, TX · On-site

The Clients Operations Lead plays a crucial role in ensuring every client has an exceptional in ... Support the client experience with hospitality and studio amenities to build personalized ...

GardaWorld

Security Operations Lead

Richardson, TX · On-site

$26/hr

We process, manage, and move over $8B in cash every day while delivering 24/7 client support and ... lead daily operations within the Garda Security Operations Center (SOC), ensuring the continuous ...

ALO

Operations Lead - Galleria Dallas

Dallas, TX · On-site

The Operations Lead will work closely with the Operations & Visual Manager in initiating ... Support a safe work environment and efficient operation through strong stockroom standards and ...

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All JobsSupport Operations Lead JobsSupport Operations Lead Jobs in Dallas, TX

Support Operations Lead information

See Dallas, TX salary details

$12

$27

$63

How much do support operations lead jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for support operations lead in Dallas, TX is $27.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $30.67 per hour, depending on experience, location, and employer.

What does a support operations lead do?

A support operations lead manages and improves customer support processes, ensuring efficient service delivery. They often oversee support teams, analyze performance metrics, and implement tools or systems to enhance customer satisfaction and operational efficiency.

What is a support operations lead position?

A support operations lead is responsible for managing and optimizing customer support processes, ensuring efficient service delivery, and leading support teams. They often analyze support metrics, implement improvements, and coordinate with other departments to enhance customer satisfaction. Strong leadership, communication skills, and familiarity with support tools like ticketing systems are essential for this role.

What cities near Dallas, TX are hiring for Support Operations Lead jobs?

Cities near Dallas, TX with the most Support Operations Lead job openings:

Operations Lead

Lucchese

Dallas, TX • On-site

Full-time

Posted 27 days ago

Job description



Operations Lead Job Description

The Operations Lead is responsible for supporting the store management in the day-to-day operations of the location to ensure the proper conditions for success are being created and completed. The overall responsibility includes:

  • Business Results; manage in-store processes; manage and ensure smooth day-to-day operations of business-critical workflows, strong attention to detail and organizational skills to develop, implement and optimize processes
  • Consumer experience; effective communication skills with cross-functional partners and internal store team
  • Accountable; holds self-accountable to all Lucchese standards of performance, evaluate operational performance and identify gaps in operations
  • Ambassador; embodies the brand and the heritage that has made Lucchese the pinnacle brand in the West, upholds Lucchese expectations for quality store experiences for internal consumers
  • Leadership: role-model and teach our Lucchese values: Steward Responsibly, Serve Humbly, Share Openly, Celebrate Excellence, and Captivate Elegantly.

Scope of job:

The Operations Lead will support the front of house and sales team deliver exceptional experiences by always making sure the store is set up for success through operational excellence. In this role, you will ensure back and front of house organization, maintain data integrity and be the gatekeeper of all products in and out of the store.

Duties/Responsibilities:

  • Accurately receive and tag retail goods upon arrival, following with proper placement on both sales floor and stock room
  • Ensure stock room inventory is organized by style and size
  • Place and monitor store sales orders and transfer orders
  • Keep record and follow progress of all pending orders
  • Assist and support sales during peak times getting product quickly and efficiently to the sales team to provide a seamless experience
  • Responsible for store safety initiatives and practices
  • Proactively plans for store supply needs within budget parameters
  • Manage customer boot stretching processes
  • Manage customer restoration and inspection processes

Required Skills/Abilities:

  • Comfortable using an intricate point of sale and inventory systems.
  • Open availability to work full-time, 5 days a week.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks.
  • Ability to function well in a high-paced environment.
  • Proficient with Microsoft Office Suite or related software.

Education, Experience, and/or Certifications:

  • Minimum of High school diploma or equivalent.
  • A Minimum of 1+ years retail operations or logistical experience required.

Physical Requirements:

  • Must be able to move with purpose and maneuver around the sales floor, small stockrooms, and office areas.
  • Must be able to climb stairs and climb a ladder frequently
  • Must be able to squat and bend
  • Must be able to lift up to 50 pounds frequently