Support Operations Lead Jobs in Amarillo, TX (NOW HIRING)

JOB SUMMARY:

The Field Operations Lead will lead and coordinate onsite inspection and maintenance activities for a designated group of Electric Utility Construction Inspectors. This role will require a deep commitment to our core values due to complex challenges, different personalities, varying client expectations, and multiple parties involved in our projects. In addition, the Field Operations Lead must facilitate a healthy work-life balance for our field employees while ensuring our inspectors perform their services safely, with high quality, and within customer requirements to achieve overall project success.

KEY RESPONSIBILITIES & DUTIES:

Leadership & Team Management:

• Lead, manage, and coordinate assigned field personnel, including Field Construction Coordinators, Inspectors, and maintenance personnel. Hold the team accountable in a professional and respectful manner.

• Foster a positive and collaborative work environment while upholding company values.

• Ensure a healthy work-life balance for field employees.

• Provide resources to the team to ensure each member has the knowledge, technology, information, and tools to be successful on each job they are assigned to. If these resources are not immediately available, use other members of the broader Principle team to find what your team needs.

• Meet with each team member at least weekly to stay abreast of their project progress and challenges. Help them solve problems.

• Coach each team member according to the Performance Management program to help them develop and grow as an individual on our team.

Project Oversight & Staffing Coordination:

• Develop and implement a staffing plan to ensure the appropriate personnel are present to provide oversight of client construction projects and required times.

• Assign personnel to projects based on scope requirements and resource availability.

• Ensure field operations align with company policies, client expectations, and project requirements. This includes, but is not limited to internal expense, per diem, safety, training, project reporting, and other internal policies; as well as customer reporting, safety procedures, and other client policies.

Industry Standards & Training:

• Identify knowledge gaps within your team members and work with Principle Services University team to develop training plans to help team members grow and improve.

• Provide training to personnel on best practices, compliance, and operational procedures.

1. Coordination & Communication:

• Ensure effective coordination between internal and external personnel for seamless project execution.

• Identify and resolve project challenges proactively, minimizing impact on client construction efforts.

• Work closely with the project team and senior management to proactively address issues and develop solutions.

On-Site Support & Compliance:

• Work on-site as needed to support field operations, staff, and contractors.

• Ensure all field activities comply with company policies, regulations, and legal requirements.

• Validate that field operations are properly documented and reported.

Project Planning & Reporting:

• Advise project controls and leadership on constructability, scheduling, and budget considerations.

• Review and approve project status reports from field personnel.

• Participate in planning meetings to contribute insights on proposals and resource planning.

Recruitment & Personnel Support:

• Assist in recruiting qualified field personnel to meet project demands.

• Ensure company policies effectively support field employees while aligning with company values and culture.

• Lead and support field personnel to maintain high levels of engagement and performance.

QUALIFICATIONS:

• A bachelor's degree in Construction Management, Engineering, or a related field is preferred.

• Minimum of 7-10 years of experience in construction management of substations and/or Transmission & Distribution, field operations, or a related role.

• Prior experience in both leading and hands on experience in construction of electric utility projects.

• Strong knowledge of construction management best practices, inspection procedures, and safety regulations.

• Ability to develop and enforce construction standards and training programs.

• Proficiency in project scheduling, budgeting, and constructability assessments.

• Proven leadership skills with the ability to manage diverse teams and personalities.

• Strong problem-solving and decision-making capabilities.

• Excellent written and verbal communication skills to coordinate with stakeholders at all levels.

• Willingness to travel and work on-site as needed.

• Familiarity with industry compliance, regulatory standards, and safety requirements.

• Ability to work under pressure, handle multiple priorities, and ensure project success.

WORKING CONDITIONS:

• Demonstrate a commitment to maintaining safe work practices.

• Good driving record and ability to drive long distances to project sites.

• Willingness to travel frequently to client offices and project sites.

• Assigned company vehicle will have telematics, to include front and rear facing cameras providing both coaching and accountability to support adherence to the PS driving policy.

DISCLAIMERS:

This job description is intended to convey information essential to understanding the scope of the position and general nature of the work performed. It is not exhaustive and should not be construed as an all-inclusive list of job duties, responsibilities, or requirements. Management reserves the right to modify, add, or remove duties as necessary to meet business needs.

The company is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, disability, or any other status protected by applicable law.

This job description is not a contract of employment, implied or otherwise. Employment with the company is at-will, meaning the employee or the company may terminate the employment relationship at any time, with or without cause, and with or without notice.