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Support Manager Jobs in Springville, TN (NOW HIRING)

MSHN Enterprises

Direct Support Professional.

Huntingdon, TN

$11.75 - $14.50/hr

We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services ...

MSHN Enterprises

Direct Support Professional

Mckenzie, TN

$11.75 - $14.50/hr

We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services ...

MSHN Enterprises

Direct Support Professional

Mckenzie, TN

$11.75 - $14.50/hr

We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services ...

MSHN Enterprises

Direct Support Professional.

Mckenzie, TN

$11.75 - $14.50/hr

We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services ...

MSHN Enterprises

Direct Support Professional

Mckenzie, TN

$11.75 - $14.50/hr

We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services ...

MSHN Enterprises

Direct Support Professional

Mckenzie, TN

$11.75 - $14.50/hr

We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services ...

MSHN Enterprises

Direct Support Professional.

Mckenzie, TN

$11.75 - $14.50/hr

We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services ...

MSHN Enterprises

Direct Support Professional

Mckenzie, TN

$11.75 - $14.50/hr

We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services ...

MSHN Enterprises

Direct Support Professional

Mckenzie, TN

$11.75 - $14.50/hr

We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services ...

MSHN Enterprises

Direct Support Professional

Mckenzie, TN

$11.75 - $14.50/hr

We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services ...

MSHN Enterprises

Direct Support Professional.

Mckenzie, TN

$11.75 - $14.50/hr

We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services ...

MSHN Enterprises

Direct Support Professional.

Mckenzie, TN

$11.75 - $14.50/hr

We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services ...

MSHN Enterprises

Direct Support Professional.

Mckenzie, TN

$11.75 - $14.50/hr

We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services ...

MSHN Enterprises

Direct Support Professional.

Mckenzie, TN

$11.75 - $14.50/hr

We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services ...

MSHN Enterprises

Direct Support Professional.

Mckenzie, TN

$11.75 - $14.50/hr

We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services ...

MSHN Enterprises

Direct Support Professional

Huntingdon, TN

$11.75 - $14.50/hr

We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Springville, TN

Support Manager information

See Springville, TN salary details

$18.8K

$56.6K

$100.9K

How much do support manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for support manager in Springville, TN is $56,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $75,900.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Springville, TN are hiring for Support Manager jobs?

Cities near Springville, TN with the most Support Manager job openings:

Support Manager jobs near you

Operations Support & Administration Manager

Adecco

Holladay, TN

$30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Operations Support & Administration Manager

Location: Holladay, TN (Fully Onsite)

Schedule: Monday–Friday | Full-Time

Pay: $30/hour

Duration: Approximately 90-day assignment with the goal of converting to a full-time employee based on performance and business needs.

Our client, a growing manufacturing organization, is seeking an Operations Support & Administration Manager to join their team. This is a highly visible, hands-on role supporting daily business operations across administration, accounting support, payroll, HR, and customer care. The ideal candidate is organized, detail-oriented, and comfortable balancing operational leadership with day-to-day execution.

This position is perfect for someone who enjoys wearing multiple hats, thrives in a collaborative office environment, and is trusted to handle highly confidential employee and financial information with professionalism and discretion.

Responsibilities

  • Provide day-to-day operational and administrative support across multiple business functions.

  • Assist with accounting administration, including data entry, monitoring accounts payable, invoice processing support, and bookkeeping-related tasks (no high-level accounting required).

  • Support payroll processing and HR administration while maintaining strict confidentiality with sensitive employee and compensation information.

  • Assist with employee records, onboarding documentation, and general HR administrative functions.

  • Lead and support operational projects, process improvements, and office initiatives while remaining hands-on with daily responsibilities.

  • Partner closely with leadership to ensure smooth office operations and cross-functional communication.

  • Work closely with the Customer Care team, providing daily support and collaboration. This role may evolve into directly managing the team or supporting them in a leadership capacity as the organization grows.

  • Help coordinate purchasing, customer service, accounts payable support, and other operational workflows alongside the Customer Care team.

  • Maintain accurate records, reporting, and documentation while ensuring compliance with company policies and confidentiality standards.

  • Serve as a trusted operational resource for employees across the business.

Qualifications

  • 3+ years of experience in office administration, operations, business support, HR, payroll, accounting support, or a similar multi-functional role.

  • Experience supporting payroll, HR, or confidential employee information is strongly preferred.

  • Previous bookkeeping, accounts payable support, or accounting data entry experience.

  • Strong understanding of confidentiality, data privacy, and handling sensitive information.

  • Comfortable leading projects, supporting teams, and collaborating across departments.

  • Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.

  • Strong Microsoft Office skills, particularly Excel.

  • Excellent communication skills and a proactive, team-oriented mindset.

Ideal Candidate

  • Enjoys balancing leadership responsibilities with hands-on operational work.

  • Has experience supporting HR, payroll, accounting, and office operations in a generalist capacity.

  • Comfortable leading initiatives while remaining detail-oriented and willing to jump into day-to-day tasks.

  • Excited by the opportunity to join a growing organization with the potential to transition into a long-term career after the initial contract period.


Pay Details: $25.00 to $30.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.