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Support Manager Jobs in Athens, OH (NOW HIRING)

Sevita Health

Direct Support Professional

Parkersburg, WV · On-site

$14.75 - $18/hr

Management of Individuals' Assets: Makes cost-effective and appropriate purchases within the budget ... Prepares or supports individuals to prepare food in accordance with planned menus and individual ...

Sevita

Direct Support Professional

Parkersburg, WV · On-site

$14.75 - $18/hr

Management of Individuals' Assets: Makes cost-effective and appropriate purchases within the budget ... Prepares or supports individuals to prepare food in accordance with planned menus and individual ...

Sevita Health

Direct Support Professional

Marietta, OH · On-site

$11.75 - $14.25/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita

Direct Support Professional

Marietta, OH · On-site

$11.75 - $14.25/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita

Direct Support Professional

Marietta, OH · On-site

$11.75 - $14.25/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita Health

Direct Support Professional

Marietta, OH · On-site

$11.75 - $14.25/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita

Direct Support Professional

Parkersburg, WV · On-site

$14.75 - $18/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita Health

Direct Support Professional

Parkersburg, WV · On-site

$14.75 - $18/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita

Direct Support Professional

Parkersburg, WV · On-site

$14.75 - $18/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita

Direct Support Professional

Parkersburg, WV · On-site

$14.75 - $18/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita Health

Direct Support Professional

Parkersburg, WV · On-site

$14.75 - $18/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita Health

Direct Support Professional

Parkersburg, WV · On-site

$14.75 - $18/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita Health

Direct Support Professional

Parkersburg, WV · On-site

$14.75 - $18/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita Health

Direct Support Professional

Parkersburg, WV · On-site

$14.75 - $18/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita

Direct Support Professional

Parkersburg, WV · On-site

$14.75 - $18/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita Health

Direct Support Professional

Parkersburg, WV · On-site

$14.75 - $18/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita

Direct Support Professional

Parkersburg, WV · On-site

$14.75 - $18/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita Health

Direct Support Professional

Parkersburg, WV · On-site

$14.75 - $18/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

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Showing results 1-20

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Athens, OH

Support Manager information

See Athens, OH salary details

$17.8K

$53.7K

$95.7K

How much do support manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for support manager in Athens, OH is $53,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,200.00 and $71,900.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Athens, OH?

The most popular types of Support jobs in Athens, OH are:

What cities near Athens, OH are hiring for Support Manager jobs?

Cities near Athens, OH with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Athens, OH as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,677 per year, or $25.8 per hour.

Operations Manager - Service & Support

Hi-Vac Corporation

Marietta, OH • On-site

Full-time

Re-posted 6 days ago

Job description

Join Our Team at Hi-Vac!


Hi-Vac is seeking an experienced and proactive Operations Manager - Service & Support to lead our service operations in Marietta, Ohio. This role is essential to ensuring exceptional service delivery, operational excellence, and customer satisfaction. If you're a strong leader with a hands-on approach and a passion for team development and process improvement, we want to hear from you.

What You'll Do:

  • Lead and manage the daily operations of the service department
  • Hire, train, schedule, and develop service technicians and support staff
  • Implement and refine service procedures, policies, and quality standards
  • Resolve customer issues and ensure top-tier service responsiveness
  • Track key service performance indicators and generate actionable reports
  • Collaborate with sales, engineering, and logistics teams to ensure seamless service delivery
  • Maintain service records, work orders, and customer communication logs
  • Ensure compliance with safety regulations and internal standards
  • Manage service budgets, resource allocation, and cost control
  • Foster a culture of teamwork, accountability, and continuous improvement

What We're Looking For:

  • Bachelor’s degree in Business Administration, Engineering, or equivalent experience
  • 5+ years in a service management or supervisory role
  • Proven leadership, coaching, and team-building skills
  • Strong problem-solving and decision-making abilities
  • Proficiency in service management systems, CRM tools, and Microsoft Office
  • Ability to analyze performance data and drive improvements

Preferred Qualifications:

  • Relevant industry certifications (e.g., ASE, HVAC-R, ITIL)
  • Experience with field service operations or customer-facing technical support
  • Background in managing distributed or remote service teams

Apply Today
If you’re ready to lead a high-performing service team and make an impact at Hi-Vac, apply now to join our mission of delivering best-in-class service across our operations.

Apply