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Support Engineer Jobs in Mobile, AL (NOW HIRING)

Thompson Engineering

Project Engineer

Daphne, AL

... Support business development efforts and proposal preparation. Qualifications • Bachelor's degree in Civil Engineering or related engineering discipline. • Minimum of 4 years of engineering ...

Thompson Engineering

Project Engineer

Mobile, AL

... Support business development efforts and proposal preparation. Qualifications • Bachelor's degree in Civil Engineering or related engineering discipline. • Minimum of 4 years of engineering ...

Thompson Engineering

Project Engineer

Mobile, AL · On-site

... Support business development efforts and proposal preparation. Qualifications • Bachelor's degree in Civil Engineering or related engineering discipline. • Minimum of 4 years of engineering ...

Thompson Engineering

Project Engineer

Daphne, AL · On-site

... • Support business development efforts and proposal preparation. Qualifications ----- • Bachelor's degree in Civil Engineering or related engineering discipline. • Minimum of 4 years of ...

Thompson Engineering

Project Engineer

Mobile, AL · On-site

$70 - $100/hr

Support business development efforts and proposal preparation. Qualifications * Bachelor's degree in Civil Engineering or related engineering discipline. * Minimum of 4 years of engineering ...

Thompson Engineering

Project Engineer

Orange Beach, AL · On-site

... Support business development efforts and proposal preparation. Qualifications • Bachelor's degree in Civil Engineering or related engineering discipline. • Minimum of 4 years of engineering ...

Thompson Engineering

Project Engineer

Daphne, AL · On-site

Support business development efforts and proposal preparation.Qualifications ───── * Bachelor's degree in Civil Engineering or related engineering discipline. * Minimum of 4 years of ...

Thompson Engineering

Project Engineer

Mobile, AL · On-site

Support business development efforts and proposal preparation.Qualifications ───── * Bachelor's degree in Civil Engineering or related engineering discipline. * Minimum of 4 years of ...

Thompson Engineering

Senior Bridge Engineer

Mobile, AL

$81K - $111K/yr

Produce technical reports , design documents, and support client communication. * Maintain high-quality deliverables and ensure accuracy in engineering documentation. * Manage time efficiently across ...

Thompson Engineering

Senior Bridge Engineer

Mobile, AL · On-site

$81K - $111K/yr

Produce technical reports , design documents, and support client communication. * Maintain high-quality deliverables and ensure accuracy in engineering documentation. * Manage time efficiently across ...

Thompson Engineering

Senior Bridge Engineer

Mobile, AL

$81K - $111K/yr

Produce technical reports , design documents, and support client communication. * Maintain high-quality deliverables and ensure accuracy in engineering documentation. * Manage time efficiently across ...

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Support Engineer information

See Mobile, AL salary details

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How much do support engineer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for support engineer in Mobile, AL is $39.56, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.30 per hour, depending on experience, location, and employer.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How much do support engineers make?

Support engineers in general earn a median annual salary of around $70,000 to $90,000, depending on experience, certifications, and the industry. Salaries can be higher in major metropolitan areas and for those with specialized skills in troubleshooting, networking, or specific software tools.

What degree do I need to be a support engineer?

Support engineers typically hold at least a bachelor's degree in computer science, information technology, or a related field. Relevant skills such as troubleshooting, knowledge of operating systems, and certifications like CompTIA or Cisco can also be valuable for the role.
More about Support Engineer jobs

What job categories do people searching Support Engineer jobs in Mobile, AL look for?

The top searched job categories for Support Engineer jobs in Mobile, AL are:

Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Mobile, AL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $82,294 per year, or $39.6 per hour.

Project Engineer

Thompson Engineering

Daphne, AL

Full-time

Re-posted 15 days ago

Job description

Position Summary

Thompson Engineering is seeking an experienced Project Engineer to join our multidisciplinary engineering team. The successful candidate will lead the technical development of projects while collaborating with clients, project managers, and design teams across a variety of civil engineering disciplines.

Candidates with experience in site civil, transportation, coastal engineering, hydrology and hydraulics (H&H), water resources, federal, municipal, or other infrastructure markets are encouraged to apply.

Key Responsibilities

• Develop engineering designs, construction plans, specifications, and technical reports.

• Lead project design efforts from planning through construction.

• Perform engineering calculations, quantity estimates, and cost analyses.

• Coordinate with internal multidisciplinary teams and external stakeholders.

• Review engineering documents for quality, accuracy, and compliance.

• Assist with project scheduling, budgeting, and client communication.

• Mentor junior engineers and technical staff.

• Support business development efforts and proposal preparation.

Qualifications

• Bachelor's degree in Civil Engineering or related engineering discipline.

• Minimum of 4 years of engineering consulting experience.

• Professional Engineer (PE) license required.

• Experience in one or more of the following disciplines:

  • Site Civil
  • Transportation
  • Water Resources
  • Hydrology & Hydraulics (H&H)
  • Coastal Engineering
  • Federal Infrastructure
  • Municipal Engineering
  • Land Development
    • Experience with Civil 3D, OpenRoads Designer, MicroStation, or related engineering software preferred.
    • Strong project coordination and communication skills. Ability to manage multiple projects simultaneously.

About Thompson Engineering

Founded in 1953, Thompson Engineering provides quality assurance and professional services for construction projects supporting industrial, infrastructure, and community development. Our services include drilling, materials testing, construction inspection, chemistry laboratory services, engineering design, environmental assessments, surveying, geotechnical studies, and construction management.

Today, Thompson Engineering is recognized for leadership on projects that define skylines, coastlines, and transportation networks across the Southeast. From project planning and design through construction and completion, we deliver innovative solutions to complex infrastructure and building challenges for industrial, commercial, transportation, federal, and municipal clients.

Equal Employment Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.


Pre-employment drug screen and motor vehicle record checks are required.

Apply