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Support Engineer Jobs in Mobile, AL (NOW HIRING)

Chipton Ross

Mechanical Engineer 4

Pascagoula, MS · On-site

Chipton-Ross is seeking a Mechanical Engineer 4 for a contract opportunity in Pascagoula, MS. BASIC ... Must provide support for technical design in the areas of equipment shock and environmental ...

Thompson Engineering

Transportation Project Engineer

Daphne, AL · On-site

$67.40K - $89.10K/yr

Our culture supports self-driven engineers by providing opportunities to gain valuable experience, develop technical expertise, and build a long-term, rewarding career. Position Description This role ...

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Support Engineer information

See Mobile, AL salary details

$16

$39

$67

How much do support engineer jobs pay per hour?

As of May 29, 2026, the average hourly pay for support engineer in Mobile, AL is $39.56, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Engineer, and why are they important?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

How does a Support Engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What are Support Engineers?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

More about Support Engineer jobs
What job categories do people searching Support Engineer jobs in Mobile, AL look for? The top searched job categories for Support Engineer jobs in Mobile, AL are:
Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Mobile, AL as of May 2026, with employment types broken down into 1% As Needed, 93% Full Time, 4% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $82,294 per year, or $39.6 per hour.

Senior Engineering Aviation Support

R&P Technologies, LLC

Pascagoula, MS

Full-time

Medical, Retirement

Posted 7 days ago

Job description

R&P is looking for an experienced professional who wants to join our US Navy PMS 377 Production Support Team. We are a small-sized defense contractor providing Engineering, Logistics, Program Management and Technical Services to government clients. We need a Senior Engineering Production Support Analyst ready to join a fast-paced and exciting work environment.


  • Interface directly with government customers, PARMs, and the shipbuilder to gain an understanding of the aviation system requirements and specifications.
  • Work with clients, users, and management to identify areas of concern, resolve issues and support integration efforts within the Aviation systems enclave.
  • Work with government clients to identify and manage system risks within the Aviation systems portfolio.
  • Develop briefing presentations and other written reports of analysis, and findings for briefing government clients.
  • Provides support of shipboard testing, compartment completion inspections, certifications, and trials.
  • Records documented deficiencies, their screenings and status.
  • Participates in at-sea ship trials and trial card pre-screening.
  • Provide engineering and technical services to the Pre-Commissioning (PRECOM) Crew. Must have experience with aviation requirements and Naval Air Systems Command (NAVAIR) procedures.
  • Research and develop Waterfront Change (WFC) packages’ statements of work, supporting engineering documentation or sketches, and ship check procedures for installation of Aviation IMRL Equipment into appropriate shipboard spaces.
  • Assist in the planning, execution, integration, and oversight of all aviation equipment, support equipment, and spaces.
  • Support Aviation Certification delivery schedules and installation support for outfitting new construction ships.

  • Bachelor’s degree (BS/BA) in a related field plust at least 6 years related experience OR High School diploma with minimum of 10 years of relevant work experience.
  • Knowledge of standard concepts, practices, and procedures in ship design, ship production or aviation support systems, desired
  • Knowledge of shipbuilding (design, production, test and trials), U.S. Aviation Certification requirements and Post Delivery, desired
  • Experience in the operation, maintenance, logistical support or testing of shipboard Aviation Support Systems, desired
  • Excellent communication, organization, and interpersonal skills
  • Active secret security clearance or ability to obtain one.

R&P Technologies provides equal opportunity for all persons and prohibits discrimination in employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability (including pregnancy, childbirth or related medical conditions), veteran or marital status, or any other factor prohibited by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.

R&P maintains an Affirmative Action Plan to establish fair access to employment opportunities and to create a work community that is an accurate reflection of the qualified workforce. Due to security clearance requirements, U.S. citizenship is required for most positions


R&P offers a highly competitive compensation package that includes contributions towards health insurance, 401(k) matching, and other non-salary benefits. Exact salary will be commensurate with experience and qualifications.

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