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Support Engineer Jobs in Elizabeth, NJ (NOW HIRING)

The Plant Support Engineer will provide technical resolution and troubleshooting guidance to plant and maintenance teams in support of emergent or on-going challenges. They will also own root cause ...

Dedicated Support Engineer

New York, NY · On-site

$92K - $119K/yr

Become a member of our Dedicated Support Engineer team, and work to solve technical challenges as they arise while also leveraging your soft skills to thrill your clients. * Manage a ticket queue to ...

The Plant Support Engineer will provide technical resolution and troubleshooting guidance to plant and maintenance teams in support of emergent or on-going challenges. They will also own root cause ...

Point72 is a leading global alternative investment firm that is seeking a Network Support Engineer to join their Technology team. The role involves building and maintaining the enterprise network ...

The Role As an Application Support Engineer, you will cover the full support spectrum: fielding inbound customer questions directly via chat and email (L1), conducting hands-on technical ...

End User Support Engineer Contract to hire role onsite (5 days a week) in NYC. Must have experience supporting a trade floor. Introduction: We are seeking a highly skilled and technically adept End ...

This is a hands‑on engineering role focused on system design, data correctness, and production ... Provide high‑level pre‑sales technical support, including architecting and overseeing proof of ...

Application Support Engineer

New York, NY · On-site

$100K - $150K/yr

The Role As an Application Support Engineer, you will cover the full support spectrum: fielding inbound customer questions directly via chat and email (L1), conducting hands-on technical ...

About the Role We're looking for a Technical Support Engineer who doesn't just close tickets. You deliver an 11-star experience to every single customer, regardless of their plan or what they pay.

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Support Engineer information

See Elizabeth, NJ salary details

$16

$40

$68

How much do support engineer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for support engineer in Elizabeth, NJ is $40.13, according to ZipRecruiter salary data. Most workers in this role earn between $29.76 and $46.92 per hour, depending on experience, location, and employer.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How much do support engineers make?

Support engineers in general earn a median annual salary of around $70,000 to $90,000, depending on experience, certifications, and the industry. Salaries can be higher in major metropolitan areas and for those with specialized skills in troubleshooting, networking, or specific software tools.

What degree do I need to be a support engineer?

Support engineers typically hold at least a bachelor's degree in computer science, information technology, or a related field. Relevant skills such as troubleshooting, knowledge of operating systems, and certifications like CompTIA or Cisco can also be valuable for the role.
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What cities near Elizabeth, NJ are hiring for Support Engineer jobs?

Cities near Elizabeth, NJ with the most Support Engineer job openings:

Infographic showing various Support Engineer job openings in Elizabeth, NJ as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $83,463 per year, or $40.1 per hour.

Plant Support Engineer

Reworld

Florham Park, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


Reworld rating

7.3

Company rating: 7.3 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

36th of 91 rated recycling and waste


Job description

Who we are
For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes.
Our Vision
Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and reimagine waste for the benefit of society and the environment.
Our Business
Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.
Our Value
Reworld's differentiator comes from our ecosystem of technology, facilities and partnerships, trusted by the world's largest organizations to reimagine waste management for a smarter, more sustainable world.
All that we're missing is you. Apply today!
About the role
Reporting directly to the Senior Manager of Electrical Plant Support Engineering, the Plant Support Engineer will be responsible for leading and/or supporting the activities of the electrical plant support engineering team. The scope covers mostly operations and maintenance support in addition to aid for the design team for all electrical aspects of the Thermomechanical Treatment Facilities (TTF) process at 35+ facilities globally. This includes all High, Medium, and Low Voltage Electrical Systems E.g. Switchgears, Relay Protection, Transformers, Motor Control Centers, etc. The troubleshooting of this electrical infrastructure supports all disciplines including steam generation boilers and their auxiliaries, feedwater pumps, deaerator systems, condensers, air pollution control equipment, ash handling and conveying equipment, metals recovery systems, etc.
The Plant Support Engineer will provide technical resolution and troubleshooting guidance to plant and maintenance teams in support of emergent or on-going challenges. They will also own root cause analyses for larger issues and as a part of this derive and support implementation of corrective and preventative actions for the Covanta installed fleet. Acting as a potential mentor for more junior members of the team, the Plant Support Engineer will share best practices and technical expertise. Although this is a corporate engineering role, it involves extensive collaboration with sites, hence ~30% travel should be expected.
KEY RESPONSIBILITIES
Electrical Design
Assist design engineering team to Review/Approve Electrical System Design documents including:
o One Line/Three Line Diagrams
o DC Control Schematics
o Wiring diagrams
o Arc Flash, Short Circuit & Voltage Drop Calculations
o Coordination Studies using SKM is a plus
Supports development of scope of work for Electrical AE firms on projects supporting emergent needs and coordinates with suppliers and contractors as applicable
Commissioning/Startup:
Provides on-site consulting/overview of equipment installation and preparation for service
Supports field activities on construction projects and provides guidance on electrical design/installation issues.
Troubleshooting/Problem Solving:
Provides direct Electrical troubleshooting support, or in some cases leverages outside engineering firms to support plant operations.
Analyzes Electrical failure root causes and develop cost effective technical solutions using SEL Synchro wave Event Analyzer, GE EnerVista and similar tools.
Develop and maintain technical service bulletins related to lessons learned or reliability/availability solutions/best practices; assist sites with adherence to technical standards and internal/OEM bulletins.
Continuous Improvement:
Work with corporate and plant engineering, maintenance, and operations teams to drive continuous improvement and productivity goals.
Qualifications:
Minimum Bachelor's degree in Electrical Engineering from an accredited Institution.
Minimum 4+ years engineering experience in electrical power distribution.
PE License is preferred, EIT required
Experience:
An ability to travel approximately 30%
Must have experience with High, Medium & Low Voltage distribution systems and electrical power generation, preferably in large utility power plant/s or large industrial facilities
Must have proficiency in understanding One Line/Three Line Diagrams, DC Control Schematics, Wiring diagrams, GA drawings related to interconnections, substations, power plants and electrical aspects of process plants including but not limited to motors, MCCs, PDCs and other electrical equipment.
Experience with microprocessor, solid state and electro mechanical protective relaying schemes (Medium Voltage) including coordination and development of relay settings or troubleshooting of relay related trips. SEL relays experience is highly preferred.
Proven problem-solving skills with the ability to analyze data to identify trends is required.
Must have effective written and oral communication skills; must be able to analyze data, write technical reports, develop work packages (incl. engineering drawings), and the ability to handle multiple assignments
An ability to effectively communicate complex information, while considering audience understanding and level
Ability to work on multiple facility emergent support concurrently.
Experience in using SEL Synchro wave Event Analyzer, and GE EnerVista and similar tools.
Experience using SKM tool for coordination study purposes.
In addition to salary, this role is eligible for benefits. The benefits would include medical, prescription drug, vision, and dental plans; 401(k) plan; paid parental leave; paid time off; and paid holidays.
Additional details are available at https://www.reworldwaste.com/careers/benefits.
For additional information, refer to the Pay Transparency section below.
#LI-JP1
#LI-Onsite
All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities.
Please note that Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Pay Transparency
Reworld is committed to paying its staff equitably, and we strive to provide competitive compensation and benefits packages. The range below reflects Reworld's reasonable estimate of base pay for this role based on primary posting location. It is expected that most qualified candidates in this location will fall within the posting range. The final salary offered for this role will be determined based on factors including, but not limited to: experience, education, geographic location, skills and competencies, travel requirements and/or union contracts (if applicable). Pay ranges are reviewed from time to time and may be modified in the future.
The pay range for the primary location of this position is: $95,200.00 - $126,700.00 USD per annum
Reworld™ provides an industry-leading benefits package that supports the whole person-and their families-through a balanced approach to mental, physical, and financial wellbeing. Regular full-time employees based in the USA have access to comprehensive medical, prescription drugs, dental, and vision coverage, FSA, HSA, short- and long-term disability benefits. Our 401(k) plan is industry-leading, with an up to 7% company match. Additional benefits include Company-paid life and AD&D insurance, EAP, paid parental leave, and educational assistance. For more information regarding these offerings, please visit the Reworld Careers Benefits Page. Reworld™ reserves the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time.
Our DEI Commitment
Reworld is an Equal Opportunity Employer, has developed an Affirmative Action Program (AAP), and will not discriminate against any qualified applicants because of race, color, religion, sex, national origin, sexual orientation, gender identity, disability (including perceived disability, physical, mental, and/or intellectual disabilities), veteran status, liability for service in the Armed Forces of the United States, or any other characteristic protected by law.
Know Your Rights (Click to view poster)
If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request reasonable accommodations by going to Reworldwaste.com and clicking on the 'Contact Us' button. Under Inquires, select 'Careers' in the Interest field, fill out all required fields including your message. In the message section, please note this is a 'Job Application Accommodation Request'.
Attention Staffing Agencies & Search Firms
Reworld may sometimes selectively collaborate with staffing agencies and search firms (Agencies). Reworld will only consider candidates from Agencies with whom a signed agreement and a duly authorized work order (for a specific role) has been duly executed. Any unsolicited candidate submissions or candidate submissions from Agencies that do not meet these criteria, will be deemed invalid and ineligible for any fees.

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