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Support Engineer Portuguese Jobs (NOW HIRING)

Tractian

Technical Support Engineer

Atlanta, GA · Remote

What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ... fully funded Portuguese or Spanish courses to enhance your skills and global reach. Gympass ...

Tractian

Technical Support Engineer

Atlanta, GA · On-site +1

What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ... fully funded Portuguese or Spanish courses to enhance your skills and global reach. Gympass ...

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How much do support engineer portuguese jobs pay per hour?

As of May 29, 2026, the average hourly pay for support engineer portuguese in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Engineer Portuguese, and why are they important?

To excel as a Support Engineer Portuguese, you need strong technical troubleshooting abilities, fluency in both Portuguese and English, and a background in IT or computer science. Familiarity with ticketing systems, remote support tools, and relevant certifications like CompTIA or Microsoft are often expected. Exceptional communication, patience, and problem-solving skills help you deliver effective solutions and build client trust. These competencies ensure timely resolution of technical issues while maintaining high customer satisfaction in a multilingual environment.

How does a Support Engineer Portuguese typically collaborate with product and engineering teams to resolve customer issues?

Support Engineers working with Portuguese-speaking customers often act as a bridge between clients and internal teams. When complex technical issues arise, they gather detailed information from customers and work closely with product and engineering teams to diagnose and resolve problems. This may involve attending cross-functional meetings, documenting customer feedback, and helping to prioritize bug fixes or feature requests relevant to the Portuguese market. Effective collaboration ensures timely solutions, enhances customer satisfaction, and provides valuable insights for product improvement.

What are Support Engineers Portuguese?

Support Engineers Portuguese are technical professionals who provide assistance and troubleshooting for software, hardware, or IT services specifically to Portuguese-speaking customers. They handle customer inquiries, diagnose issues, and guide users through solutions in Portuguese. Their role often involves working with technical teams to resolve problems efficiently and ensuring customer satisfaction by communicating complex information clearly. Proficiency in both technical skills and the Portuguese language is essential for this position.

What is the difference between Support Engineer Portuguese vs Support Technician Portuguese?

AspectSupport Engineer PortugueseSupport Technician Portuguese
Required CredentialsTypically requires a bachelor's degree in IT, Computer Science, or related fields; certifications like CompTIA or Cisco are commonOften requires a diploma or associate degree; certifications are optional but beneficial
Work EnvironmentEngages in complex technical support, troubleshooting, and customer communication; may involve system analysisProvides basic technical support, hardware/software troubleshooting, and user assistance
Employer & Industry UsageUsed in IT companies, tech support centers, and enterprise environmentsCommon in retail, small business, and entry-level support roles

The main difference is that Support Engineer Portuguese typically handles more complex issues requiring technical expertise and higher education, while Support Technician Portuguese focuses on basic troubleshooting and user support. Both roles are essential in customer service and technical support sectors, but Support Engineers usually work on more advanced problems and system analysis.

Infographic showing various Support Engineer Portuguese job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 66% In-person, 17% Hybrid, and 17% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
Bilingual Technical Support Engineer (Portuguese/English)

Bilingual Technical Support Engineer (Portuguese/English)

Procom Consultants Group

Plano, TX

Contractor

Posted 25 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Bilingual Technical Support Engineer (Portuguese/English)


On behalf of our client, Procom Services is searching for a Bilingual Technical Support Engineer for a contract opportunity in Plano, TX.


Technical Support Engineer Job Details

This is a Tier II/Product Specialist Support role. Your main responsibility is to provide technical support to both internal and external client customers. The Technical 

Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, 

and fellow technical support engineers. Technical Support Engineers are also relied on as subject matter experts in their fields, proactively documenting technical 

solutions as well as creating and delivering training around their area of expertise. 


Technical Support Engineer Mandatory Requirements

Core Requirements: 

Fluent in Portuguese(speak, read, write) 

Excellent verbal and written communication skills 

Strong, proven, customer service soft skills 

Ability to multi-task, prioritize job requirements, and meet deadlines 

Strong personal organization skills 

Ability to effectively communicate status updates to various audiences, including customers, sales, management, and peers. 

Strong documentation skills 

Friendly and approachable personality with positive attitude 

Strong troubleshooting/systematic fault isolation skills 

Ability to maintain poise and professionalism under pressure 

Ability to provide technical training to groups of students 

Self-motivated 

Willingness to work after hours as needed for high severity issues 


ePO 

Knowledge of TCP/IP and LAN technologies 

Understanding of windows Operating system 

Understanding of Non-Windows Operating system 

Knowledge of SQL 

Basic understanding of how LDAP works 

Good understanding on how to use SysInternal tools 

Knowledge of MSI installer and MSI logs 


MVM 

Knowledge of TCP/IP and LAN technologies 

Working knowledge of SQL 

Understanding of Windows Operating system 

Understanding of Linux Operation systems 

Working knowledge of server and PC Hardware 

Familiarity with common auditing compliances, (e.g. PCI, SOX, HIPAA) 


VSE/Malware 

In depth knowledge of Windows operating systems 

General knowledge of Linux/Unix beneficial 

Higher level knowledge of Malware and the tools used to locate samples 

Ability to use common debug tools for analyzing dumps 

Understanding of networking concepts 

Understanding of system hardware functionality 

Basic understanding of VMWare environments


Bilingual Technical Support Engineer Assignment Start Date

ASAP


Bilingual Technical Support Engineer Assignment Length

6 months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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