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Experienced and highly skilled IT support engineer Tier 3 to provide expert level technical support and advanced troubleshooting for enterprise IT systems. This role serves as the highest escalation ...
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New York, NY · On-site
Experienced and highly skilled IT support engineer Tier 3 to provide expert level technical support and advanced troubleshooting for enterprise IT systems. This role serves as the highest escalation ...
Our Business Support teams are essential to building and maintaining the platform that powers ... Designing, building, and enhancing tools that support developer productivity, systems ...
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The Support Engineer diagnoses, troubleshoots, and resolves complex production and customer issues across modern banking platform environments. The role is hands-on and customer-facing, requiring ...
New York, NY · Hybrid
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New York, NY · On-site
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Executive Support Engineer About Millennium Millennium is a global, diversified alternative investment firm, founded in 1989. Defined by evolution, innovation and focus, Millennium's mission is to ...
New York, NY · On-site
$175K - $250K/yr
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New York, NY · Hybrid
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The Support Engineer diagnoses, troubleshoots, and resolves complex production and customer issues across modern banking platform environments. The role is hands-on and customer-facing, requiring ...
New York, NY · Hybrid
$144K - $246K/yr
The Support Engineer diagnoses, troubleshoots, and resolves complex production and customer issues across modern banking platform environments. The role is hands-on and customer-facing, requiring ...
Be Seen First
New York, NY · On-site
$60K - $70K/yr
Technical Support Engineer - Level 2 Pro4ia is a global technology services company, providing solutions and expertise as a trusted technology partner. We apply our enterprise-level project ...
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Be Seen First
New York, NY · On-site
$60K - $70K/yr
Technical Support Engineer - Level 2 Pro4ia is a global technology services company, providing solutions and expertise as a trusted technology partner. We apply our enterprise-level project ...
New York, NY · On-site
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New York, NY · On-site
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New York, NY · On-site
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The Role As a Support Platform Engineer, you are the backbone of how Gigs delivers support at scale. This role sits at the intersection of Delivery and Scale. You're not just closing tickets. You're ...
$150K - $180K/yr
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New York, NY · On-site
Press space or enter keys to toggle section visibility As an Application Support Engineer, you will help maintain the stability, performance and reliability of business-critical foreign exchange and ...
New York, NY · On-site
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$80K - $90K/yr
Customer Support Engineer Reports To: Regional Support Manager Position Summary The Customer Support Engineer is responsible for providing technical support and maintaining strong customer ...
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$80K - $90K/yr
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$100K - $150K/yr
... DevOps, and product to see every issue through resolution. This role is based in New York and reports to the Director of Support. This position requires three days at our NYC Office. What you will ...
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$100K - $150K/yr
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New York, NY · On-site
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... engineering/SRE teams during incidents · Participate in incident bridges and support escalation workflows · Maintain runbooks/SOPs and operational documentation/audit artifacts; contribute to ...
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As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...
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New York, NY · On-site +1
As a Manager II, Technical Support Engineer, you'll lead a regional team of Partner/Support Engineers serving advertisers and Martech/Business partners across segments - from Tier 1 partners and ...
New York, NY · On-site +1
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... engineering/SRE teams during incidents · Participate in incident bridges and support escalation workflows · Maintain runbooks/SOPs and operational documentation/audit artifacts; contribute to ...
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$40.50 - $44.64
13% of jobs
$47.97 is the 25th percentile. Wages below this are outliers.
$44.64 - $48.78
14% of jobs
$48.78 - $52.92
6% of jobs
$52.92 - $57.07
0% of jobs
$57.07 - $61.21
0% of jobs
$61.21 - $65.35
0% of jobs
$65.35 - $69.49
0% of jobs
$69.49 - $73.63
0% of jobs
$73.63 - $77.78
0% of jobs
$77.78 - $81.92
10% of jobs
The median wage is $82.34 / hr.
$81.92 - $86.06
56% of jobs
$40
$70
$86
Cities near Neptune City, NJ with the most Support Developer job openings:
• • Target experience: 8+ years.
• Critical requirement is advanced Google Workspace administration and troubleshooting experience.
• Candidates should demonstrate strong hands-on expertise in Workspace, ChromeOS, device management, and complex issue resolution.
• Experience with root cause analysis, escalation handling, SLA management, and knowledge article creation/review is expected.
• Previous candidates were not progressed due to insufficient demonstration of Workspace expertise during interviews.
Experienced and highly skilled IT support engineer Tier 3 to provide expert level technical support and advanced troubleshooting for enterprise IT systems. This role serves as the highest escalation point for complex technical issues and works closely with engineering, and operations teams to ensure stable and secure IT services.
Key responsibilities:
Provide advanced Level 3 support for escalated technical incidents affecting enterprise users, systems, and infrastructure.
Critical requirement: Advanced experience in handling Google Workspace tickets including Chrome OS, device management, and Android/IOS device management
Troubleshoot and resolve complex issues related to Windows, macOS, networking, cloud services, identity management, and endpoint platforms
Act as the final escalation point for unresolved incidents from Tier 1 and Tier 2 support teams
Perform deep technical analysis, root cause identification, and long-term corrective action for recurring issues
Ensure SLA adherence and contribute to continuous service improvement initiatives
Skills:
8-10yrs of experience in enterprise IT support, system administration, or infrastructure roles
Advanced expertise in Windows, macOS, and Chrome.
Strong understanding of ITIL processes including incident, problem, change, and release management
• What type of education is needed for this position: HS
• Is industry experience needed for this role and why: Yes
• Will the client pay for travel and expenses: No
• What are the chances for extension: TBD
Sourced by ZipRecruiter
51 - 200 Employees
Fort Mill, SC, US
2015
