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Support Developer Jobs in Indianapolis, IN (NOW HIRING)

Toyota

Controls Support Engineer

Indianapolis, IN · On-site

$79K - $102K/yr

We are looking for 1st and 2nd shift. (4pm-1 am) The Advance Technology Support Engineer primary responsibility is to provide customer support to all existing Toyota Automated Logistic customers. Our ...

Toyota Motor Sales

Controls Support Engineer

Indianapolis, IN · On-site

$79K - $103K/yr

We are looking for 1st and 2nd shift. (4pm-1 am) The Advance Technology Support Engineer primary responsibility is to provide customer support to all existing Toyota Automated Logistic customers. Our ...

Republic Airways

Software Engineer, Senior

Carmel, IN

$122K - $161K/yr

Support DevOps practices, CI/CD pipelines, and operational excellence for production systems. * Work closely with architecture, infrastructure, IT security, QA, and vendor teams to resolve issues and ...

Republic Airways

Software Engineer, Senior

Carmel, IN · On-site

$122K - $161K/yr

Support DevOps practices, CI/CD pipelines, and operational excellence for production systems. * Work closely with architecture, infrastructure, IT security, QA, and vendor teams to resolve issues and ...

Sallie Mae

Technology Support Engineer

Indianapolis, IN · On-site

What You'll Contribute The Technology Operations Engineer I will be responsible for supporting in maintaining and optimizing our technology systems and infrastructure. What You'll Do * Assist in the ...

Sallie Mae

Technology Support Engineer

Indianapolis, IN · On-site

What You'll Contribute The Technology Operations Engineer I will be responsible for supporting in maintaining and optimizing our technology systems and infrastructure. What You'll Do * Assist in the ...

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Support Developer information

See Indianapolis, IN salary details

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How much do support developer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for support developer in Indianapolis, IN is $64.34, according to ZipRecruiter salary data. Most workers in this role earn between $43.65 and $76.54 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

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Support Developer jobs near you
Infographic showing various Support Developer job openings in Indianapolis, IN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $133,821 per year, or $64.3 per hour.

Controls Support Engineer

Toyota

Indianapolis, IN • On-site

$79K - $102K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Toyota rating

7.2

Company rating: 7.2 out of 10

Based on 875 frontline employees who took The Breakroom Quiz

26th of 44 rated automakers

Job description

We are looking for 1st and 2nd shift. (4pm-1 am)
The Advance Technology Support Engineer primary responsibility is to provide customer support to all existing Toyota Automated Logistic customers. Our Customer Support provides 24/7 for support calls (during support rotation), conducting phone troubleshooting, remote dial in support/troubleshooting, support escalation process, and as necessary on-site support. Collateral duties include controls systems electrical design utilizing AutoCAD Electrical, PLC/PC programming, Human-Machine Interface (HMI) programming, customer training, debug support on site. Also, will be involved in the support of Advance Technologies used within the Material Handling Industry. The Controls Support Engineer will work directly with the Controls Support Manager and management team to ensure all customer needs are met in a timely manner as well as to the customer's complete satisfaction. The engineer will work to develop the customer support program and with other Toyota Automated Logistic divisions to help promote excellent technical support to our customers.
Job Functions
  • Be the first point of contact for all Toyota Automated Logistic support calls and tickets. Build up the support program to develop standard practices and procedures for support calls, orders, warranty, etc.
  • Maintains satisfied customers by resolving issues quickly.
  • Customer service, satisfaction, and goodwill during implementation and during support (as measured by our customers: repeat business and reputation).
  • Communicate with other Toyota Automated Logistic team members effectively. Keep your manager advised of schedule.
  • Be part of the rotating 24/7 on-call Support Program

Travel Requirements
  • 5-15%

Preferred Skills & Qualifications
  • BS in Engineering (Electrical or Mechanical) or technical discipline
  • Have five plus years of experience in Controls engineering.
  • Previous with AutoStores, Mobile Robotics solutions etc.
  • PLC/VLC programming experience
  • HMI programming experience
  • Panel design preferred.
  • Hands-on mechanical capabilities
  • Extremely computer literate with MS Office products
  • AutoCAD Electrical experience preferred.
  • Material Handling or Automation experience preferred.
  • Excellent communication and documentation skills
  • Must be eligible to work in the USA long term without sponsorship.
  • Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents to support our information security controls.

About Toyota Automated Logistics:
Toyota Automated Logistics is your global partner for integrated warehouse automation. Our team combines the talents of Bastian Solutions, Vanderlande's warehousing business and viastore under one brand to deliver scalable systems, intelligent software and life-cycle services.
In addition to exciting work at a growing company, we offer the following benefits:
  • Health, Dental, and Vision Insurance
  • 401(k) Retirement Plan with a company match
  • Vacation / Holiday Pay
  • Paid Volunteer time off
  • Tuition Reimbursement
  • Professional Associations, Conferences and Subscriptions
  • Company Meetings & Events

Toyota Automated Logistics does not work with outside recruiting agencies. No solicitation phone calls please.

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