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Support Developer Jobs in Highlands Ranch, CO (NOW HIRING)

Fivetran

Customer Support Engineer

Denver, CO · On-site

As a Support Engineer, you will partner with some of the most passionate teams in the world, our customer teams, to deliver a best-in-class experience. Through a collaborative and holistic approach ...

ACI Infotech

L2 Desktop Support Engineer

Denver, CO · On-site

L2 Desktop Support Engineer Duration: FULL TIME ( WITH CLIENT) Location: Denver, CO Mode: 100% On-Site ( Mon - Friday) Primary Responsibilities Will Include: • Provide exceptional end user support ...

PDW

IT Support Engineer II

Denver, CO · On-site

They are seeking an IT Support Engineer II to provide reliable end-user support and contribute to the day-to-day operations of their IT environment. Responsibilities : • Handle Tier 1/2 incidents ...

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations ...

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations ...

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations ...

Urban Sky

IT Support Engineer

Denver, CO · On-site

$95 - $115/hr

We're looking for a hands‑on IT Support Engineer to help continue building a modern, secure, and compliance‑ready IT environment that enables our teams to operate quickly, safely, and effectively ...

Crusoe

Cloud Support Engineer

Denver, CO · On-site

$57.50 - $76.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations ...

Crusoe

Cloud Support Engineer

Denver, CO · On-site

$57.50 - $76.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations ...

Crusoe

Cloud Support Engineer

Denver, CO · On-site

$57.50 - $76.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations ...

Urban Sky

IT Support Engineer

Denver, CO · On-site

They are seeking an IT Support Engineer to enhance their IT environment, ensuring smooth operations and compliance while supporting their mission-critical systems. Responsibilities : • Provide Tier ...

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Support Developer information

See Highlands Ranch, CO salary details

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$70

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How much do support developer jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for support developer in Highlands Ranch, CO is $70.65, according to ZipRecruiter salary data. Most workers in this role earn between $47.93 and $84.04 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What job categories do people searching Support Developer jobs in Highlands Ranch, CO look for?

The top searched job categories for Support Developer jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Support Developer jobs?

Cities near Highlands Ranch, CO with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $146,945 per year, or $70.6 per hour.

IT Support Engineer

New Charter Technologies LLC

Denver, CO • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you.
At Greystone Technology, a New Charter Company, we are seeking a Technical Engineer (in other companies thi is person could hold the title of Jr. Systems Administrator, Tier 2 Support Engineer, Desktop Support Engineer) to provide responsive technical support and resolve day-to-day IT issues for our Managed Services clients.
This role is ideally hybrid out of our Denver, CO office; however, candidates located elsewhere in Colorado will also be considered. Regular travel to local client locations may be required based on client needs.
Core Responsibilities
The Technical Engineer is responsible for partnering with clients and Greystone Technology's consulting and service teams to troubleshoot user issues across Microsoft 365, Activeirectory, Windows, networking, VPNs, firewalls, and endpoint technologies. This role manages support tickets and client documentation while delivering a responsive, empathetic, and effective support experience. Responsibilities include:
  • Diagnose, troubleshoot, and resolve technical issues for Managed Services clients
  • Manage support tickets and maintain accurate client documentation in accordance with established service delivery processes
  • Respond to client requests within established Service Level Agreement (SLA) expectations, including a target response time of 30 minutes
  • Follow up with clients to confirm technical issues have been fully resolved
  • Work toward a goal of six hours per day or 30 hours per week of client-attributed work and consistent 75% utilization
  • Escalate technical issues to the appropriate consultants when additional expertise is required
  • Independently learn and adapt to clients' evolving systems and technology environments
  • Travel to local client locations on a daily or weekly basis depending on client needs
  • Collaborate across service lines and departments to provide clients with a seamless support experience
  • Build trust and credibility with end users through responsive, empathetic, and effective technical support

Required Skills, Experience, and Attributes
  • 1+ years of experience in an IT help desk, desktop support, or similar technical support environment
  • Experience troubleshooting and supporting Microsoft technologies
  • e.g. Microsoft 365, Active Directory, and current Windows operating systems
  • Fundamental understanding of networking technologies and concepts
  • e.g. TCP/IP, DNS, DHCP, LAN/WAN, VPNs, and internet connectivity
  • Ability to diagnose, troubleshoot, and resolve common end-user technical issues
  • e.g. password resets, break/fix issues, and software installation and configuration
  • Ability to install, diagnose, troubleshoot, and support peripheral devices
  • e.g. printers, scanners, monitors, and other peripherals
  • Strong client-service skills with an empathetic approach to problem solving
  • A positive and professional demeanor
  • Curiosity about technology and motivation to learn independently
  • Ability to work effectively with directed autonomy

Preferred Skills, Experience, and Attributes
  • Understanding of standard IT security practices
  • e.g. virus remediation, firewalls, and phishing-related issues
  • Familiarity with backup and disaster recovery concepts
  • Knowledge of Apple technologies, including Mac OS and iOS troubleshooting
  • Experience working for a Managed Service Provider (MSP) or in a comparable multi-client support environment
  • Experience using an IT ticket management system
  • Strong service orientation and professional confidence
  • Receptiveness to feedback and an ability to learn from experience

Some of the things our team members enjoy, include:
  • Competitive wages | The salary range is expected to start between $60,000-$65,000. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.
  • Generous benefits for you and your family including Health, Dental, Vision, Life, Disability Insurance, HSA & 401(k) employer contributions
  • Maternal and paternal leave
  • Very generous paid time off program that is unique to the IT industry
  • Sustainable work-life balance and flexibility
  • Yearly work anniversary rewards
  • Fun company events, including chili cook-offs, annual company photoshoot, monthly happy hours, cup in hand kickball league, and more!

Who We are:
At New Charter, we're building a caliber of business the IT industry hasn't yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.
At New Charter, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)
Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We're the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter, we've embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.
Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We're on a mission to make a difference, and we want you to be part of the story. Let's transform the world together and build a career that's as unique as you are!
We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter.
New Charter is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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