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Support Developer Jobs in Dubuque, IA (NOW HIRING)

RFA Engineering

Software Engineer - Displays

Dubuque, IA · On-site

$65K - $95K/yr

... with timely engineering support and expertise. We are seeking an Entry-Level to Experienced ... The developer will be creating robust operating system driven software for advanced displays in ...

RFA Engineering

Entry Level Software Engineer

Dubuque, IA · On-site

$65K - $90K/yr

RFA Engineering (www.rfamec.com) is an engineering service provider dedicated to delivering our clients with timely engineering support and expertise. We are seeking an experienced candidate to ...

RFA Engineering

Software Engineer - Displays

Dubuque, IA · On-site

$65K - $95K/yr

... with timely engineering support and expertise. We are seeking an Entry-Level to Experienced ... The developer will be creating robust operating system driven software for advanced displays in ...

Michelin

Business Support Controller

Peosta, IA · On-site

Partner with plant engineering to review and update routings and bills of materials as needed ... Support external audits and internal control reviews by gathering information, completing analysis ...

Michelin

Business Support Controller

Peosta, IA · On-site

Partner with plant engineering to review and update routings and bills of materials as needed ... Support external audits and internal control reviews by gathering information, completing analysis ...

Rfamec

Electromechanical Engineer

Dubuque, IA · On-site

$65K - $85K/yr

Electromechanical Engineer As an Electromechanical Engineer you will support the design and development of precision construction technology systems. This role will focus on integrating mechanical ...

VIVA USA INC

Manufacturing Engineer

Dubuque, IA · On-site

$68K - $88K/yr

Manufacturing Engineer Fabrication As a Manufacturing Engineer, you will plan, coordinate, and perform manufacturing engineering work supporting machining, sheet metal, and tool design processes. You ...

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Support Developer information

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How much do support developer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for support developer in Dubuque, IA is $63.47, according to ZipRecruiter salary data. Most workers in this role earn between $43.08 and $75.48 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What job categories do people searching Support Developer jobs in Dubuque, IA look for?

The top searched job categories for Support Developer jobs in Dubuque, IA are:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Dubuque, IA as of July 2026, with employment types broken down into 1% As Needed, 56% Full Time, 39% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $132,017 per year, or $63.5 per hour.

Entry Level Software Engineer

Dubuque, IA

RFA Engineering
Engineering Professional Services • 201 - 500 employees
Learn more about RFA Engineeringexternal

$65K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Key responsibilities

  • Develop embedded software applications that control vehicle operation using C, C++, or Simulink MBSD.

  • Perform functional and integration testing of software prior to hand-off to the testing and evaluation group.

  • Troubleshoot and debug software using unit tests, vehicle simulators, and bench testing of controllers with hardware in the loop.

Job description

RFA Engineering (www.rfamec.com) is an engineering service provider dedicated to delivering our clients with timely engineering support and expertise.  We are seeking an experienced candidate to become an integral part of our engineering team.  The selected candidate will work with an experienced engineering staff using state-of-the-art engineering tools & processes.  This position will operate onsite at our customer's world-class engineering and manufacturing facility.

This is a full-time position with a full benefit package listed below that includes opportunities for professional growth, direct hire by our customers, and additional opportunities within our own organization.

Entry Level Software Engineer

This position is associated with the design and development of embedded software that controls machine operations and functions. Various development roles are available that require use of C, C++, Python or Simulink MBSD programming languages. Testing methods include bench testing with controllers, extensive vehicle simulation testing, and physical full machine testing.

Responsibilities

  • Development of embedded software applications that control vehicle operation using C, C++, or Simulink MBSD.
  • Integration of software in a multi-developer Agile team using Continuous Integration process.
  • Functional and integration testing prior to hand-off to software test and evaluation group
  • Development and release status tracking using the Agile development process.
  • Troubleshooting and debugging using unit tests, vehicle simulators and bench testing of controllers with hardware in the loop.
  • Creation of software design documentation.

Requirements

  • Bachelor's or Master's of Science degree in Computer Science, Software Engineering, Electrical Engineering, Computer Engineering or related degree.
  • Experience with C or C++ programming languages
  • Strong mathematical and analytical problem solving skills
  • Strong verbal and written communication skills.
  • Ability to thrive in a team environment
  • Self-motivated, quick learner, with an any-problem-can-be-solved attitude
  • Must have a valid driver’s license

Desired Attributes

  • Experience with CAN J1939 communication protocol
  • Previous experience in a structured software development process
  • Ability to interpret hardware schematics for wiring and electronic controllers
  • Ability to interpret software requirements and state diagrams
  • Knowledge of common software development tools such as VisualBasic,
  • Experience with Simulink Model Based Software Design
  • General machine knowledge of industrial equipment or machinery

Pay Range: $65,000-$90,000 – Commensurate with experience

About RFA Engineering

RFA Engineering has provided product development and engineering services to industry leading customers since 1943. Our primary focus is the development of off highway equipment including agricultural, construction, mining, recreational, industrial, and special machines. Our work includes concept development, product design, documentation, problem-solving, simulation, optimization, and testing of components, systems and complete machines. Our engineering staff is located at our Engineering Center in Minneapolis, branch office in Dubuque, IA, and at numerous customer sites throughout the U.S.
Competitive Benefits

  • Health and Dental Insurance
  • Health Savings Account
  • TelaDoc: Virtual Health Care
  • Vision Insurance
  • Company Paid / Supplemental Life Insurance
  • Company Paid Long-Term Disability
  • Supplemental Short-Term Disability
  • Retirement Savings Account (Traditional 401k & Roth 401k)
  • Flexible Spending Plan Dependent Care
  • Bonus Plan (Exempt Employees Only)
  • Paid Time Off (PTO)
  • Paid Holidays
  • Bereavement Leave
  • Employee Assistance Programs (EAP)
  • Education Assistance

Equal Opportunity and Veteran Friendly

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