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Support Developer Jobs in Dubuque, IA (NOW HIRING)

Manufacturing Engineer

Dubuque, IA

$69K - $88K/yr

RFA Engineering (www.rfamec.com) is an engineering service provider dedicated to delivering our ... Support and improve manufacturing processes related to laser and plasma cutting, blasting, forming ...

Manufacturing Engineer

Dubuque, IA · On-site

$69K - $88K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

RFA Engineering (www.rfamec.com) is an engineering service provider dedicated to delivering our ... Support and improve manufacturing processes related to laser and plasma cutting, blasting, forming ...

Showing results 21-40

Support Developer information

See Dubuque, IA salary details

$36

$63

$77

How much do support developer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for support developer in Dubuque, IA is $63.47, according to ZipRecruiter salary data. Most workers in this role earn between $43.08 and $75.48 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What job categories do people searching Support Developer jobs in Dubuque, IA look for?

The top searched job categories for Support Developer jobs in Dubuque, IA are:

Infographic showing various Support Developer job openings in Dubuque, IA as of July 2026, with employment types broken down into 1% As Needed, 56% Full Time, 39% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $132,017 per year, or $63.5 per hour.

Direct Support Professional I (Homes)

imagine the Possibilities

Sherrill, IA

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Imagine The Possibilities rating

5.6

Company rating: 5.6 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

159th of 242 rated social care providers


Job description

**Please read the ENTIRE job posting before applying**


**Sign on Bonus Available - Paid out in 3 equal payments after completing 3, 6, and 9 months of employment**


This role operates in a Home and Community-Based Services (HCBS) Setting, defined as medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.


Direct Support Professionals are the heartbeat of what we do at Imagine the Possibilities empowering people to reach individual achievement across the spectrum of life. If youre passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As an integral part of the overall care team, you will collaborate with other Direct Support Professionals, Programmers, Supervisors, individuals-served, and their families to ensure the best possible care for those you serve. You will fulfill an individuals behavioral care plan by creatively strategizing the best way for each individual to reach and exceed their goals. Your innovative and impactful solutions and strategies will make the difference for those you serve.


What Winning Looks Like:

While its not a competition, we do recognize that each person wants to win at life; and youre a central part of someone elses wins as well as your own! In this role, youll be responsible to:

  • Goal Input & Person-Centered Support: Collaborate with the HCBS Supervisor and Programmer to develop individualized goals and provide direct support that focuses on teaching skills, promoting independence, and encouraging participation in recreational and community activities.
  • Behavioral & Rights-Based Support: Use approved behavioral strategies to support individuals with challenging behaviors while respecting rights restrictions only as outlined by the interdisciplinary team and individual service plans.
  • Documentation & Compliance: Complete accurate, timely, and Iowa Codecompliant documentation in Setworks, ensuring all required service details, interventions, and individual responses are properly recorded and submitted daily.
  • Direct Care & Community Integration: Provide hands-on support in home and community settings, including daily living assistance, transportation, mobility support, safety monitoring, property respect, and active encouragement of choice and independence.
  • Medication, Scheduling & Professional Responsibility: Administer and document medications per the six rights, follow all agency policies and procedures, maintain reliable attendance (including weekends/holidays), complete required training, and communicate concerns or updates through appropriate channels.


Know Were For You:

We know finding the right opportunity can be tricky thats why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, youll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, youll have access to:

  • Competitive Wages: The base pay is $17/hour. With education and experience, you could start out making more than that.
  • Scheduling: Were a 24/7 service provider, offering a variety of shifts and scheduling options based on program needs.
  • Training: This is an entry-level position, and we provide comprehensive training to ensure every employee feels confident and supported as they get started.
  • Generous Paid Time Off (PTO): We all deserve a break now and then dont feel bad about taking time for you.
  • 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
  • Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance weve got you covered.
  • Pre-Paid Legal Services: Be prepared for the things you just cant be prepared for on your own.
  • Discounted Costco or Sams Club Memberships: What can we say? We know a great deal when we see one.
  • Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
  • Employee Assistance Program: Were there for you through all lifes ups and downs.
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