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Support Developer Jobs in Dubuque, IA (NOW HIRING)

RFA Engineering

Machine Evaluation Engineer

Dubuque, IA · On-site

$60K - $80K/yr

RFA Engineering (www.rfamec.com) is an engineering service provider dedicated to delivering our clients with timely engineering support and expertise. We are seeking an experienced candidate to ...

RFA Engineering

Production Quality Engineer

Dubuque, IA · On-site

$60K - $75K/yr

RFA Engineering (www.rfamec.com) is an engineering service provider dedicated to delivering our clients with timely engineering support and expertise. We are seeking a growth-oriented candidate to ...

RFA Engineering

Electrical Design Engineer

Dubuque, IA

$65K - $85K/yr

RFA Engineering (www.rfamec.com) is an engineering service provider dedicated to delivering our clients with timely engineering support and expertise. We are seeking an Entry-Level to Experienced ...

RFA Engineering

Electrical Design Engineer

Dubuque, IA · On-site

$65K - $85K/yr

RFA Engineering (www.rfamec.com) is an engineering service provider dedicated to delivering our ... Support manufacturing and assembly teams during the build and launch of new model designs.

RFA Engineering

Mechanical Design Engineer

Dubuque, IA · On-site

$80K - $110K/yr

RFA Engineering (www.rfamec.com) is an engineering service provider dedicated to delivering our clients with timely engineering support and expertise. We are seeking an experienced candidate to ...

RFA Engineering

Control Systems Engineer

Dubuque, IA · On-site

$70K - $100K/yr

RFA Engineering (www.rfamec.com) is an engineering service provider dedicated to delivering our ... Support product development activities from concept through production. * Create and maintain ...

RFA Engineering

Systems Engineer

Dubuque, IA · On-site

$70K - $110K/yr

RFA Engineering (www.rfamec.com) is an engineering service provider dedicated to delivering our clients with timely engineering support and expertise. We are seeking an entry level to experienced ...

RFA Engineering

Embedded Software Engineer

Dubuque, IA

$70K - $110K/yr

RFA Engineering (www.rfamec.com) is an engineering service provider dedicated to delivering our clients with timely engineering support and expertise. We are seeking an entry-level to experienced ...

RFA Engineering

Embedded Software Engineer

Dubuque, IA · On-site

$70K - $110K/yr

Creation and support of software for machine prototyping * Troubleshoot and provide solutions for issues/updates posed by customer on the products released by the aftermarket team using engineering ...

RFA Engineering

Embedded Software Engineer

Dubuque, IA · On-site

$70K - $110K/yr

Creation and support of software for machine prototyping * Troubleshoot and provide solutions for issues/updates posed by customer on the products released by the aftermarket team using engineering ...

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How much do support developer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for support developer in Dubuque, IA is $63.47, according to ZipRecruiter salary data. Most workers in this role earn between $43.08 and $75.48 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What job categories do people searching Support Developer jobs in Dubuque, IA look for?

The top searched job categories for Support Developer jobs in Dubuque, IA are:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Dubuque, IA as of July 2026, with employment types broken down into 1% As Needed, 56% Full Time, 39% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $132,017 per year, or $63.5 per hour.

Vehicle Dynamics Simulation Engineer

Dubuque, IA • On-site

RFA Engineering
Engineering Professional Services • 201 - 500 employees
Learn more about RFA Engineeringexternal

$70K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

RFA Engineering (www.rfamec.com) is an engineering service provider dedicated to delivering our clients with timely engineering support and expertise. We are seeking a growth-oriented candidate to become an integral part of our engineering team. The selected candidate will work with an experienced engineering staff using state-of-the-art engineering tools & processes. This position will operate onsite at our customer's world-class engineering and manufacturing facility.
This is a full-time position with a full benefit package listed below that includes opportunities for professional growth, direct hire by our customers, and additional opportunities within our own organization.
Vehicle Dynamics Simulation Engineer
This position requires aptitude in support of Dynamic Systems Modeling (DSM) and analysis as it pertains to whole machine configurations. Through the creation, refinement, and execution of system models, this position will provide analytical support to product development and design.
Job Description
  • Provide direct analytical support for one or more product groups.
  • Develop a growing understanding of product function.
  • Lead in the development of measurable dynamic performance specifications using simulation and other engineering analysis methods.
  • Work with design teams to develop virtual simulation models that can be used to verify designs analytically.
  • Develop dynamic system analysis plans for specific product development programs.
  • Report results using a standardized reporting system.
  • Document processes that can be used to continually improve our ability to analytically develop and verify our product designs.
  • Contribute to Product and Component Technical Specifications, Design Guidelines, and Engineering Analysis Procedures.
  • Create and maintain vehicle dynamic models using Matlab, Simulink and Simscape programs.

Technical Responsibilities
  • Understand the dynamic interactions of hydraulic systems, linkages, rigid bodies, engines, drivetrains, and control systems.
  • Support the development of robust control strategies for product innovation and differentiation.
  • Use Engineering analysis tools to assess complex hydro-electro-mechanical systems.
  • Maintain models using programming languages and concepts like Object Oriented Programming.
  • Contribute to the specification/selection of components and subsystems for optimal machine level performance.
  • Generate objective machine level dynamic performance objectives that capture ambiguous and/or subjective operator and customer feedback.
  • Support the vision for how analysis tools can change the way Design and PV&V Engineering work is done.
  • Resolve stability issues that can arise from the above, but that cannot be analyzed using linear theory due to the nonlinear nature of both the primitive elements and the subsystem and machine level interactions.
  • Generate mathematical models for previously un-modeled phenomena.
  • Analyze simulation results to distinguish between characteristics of the design and artifacts of the mathematical models.

Requirements
  • Bachelors of Science in Mechanical, Mechatronics, Systems Engineering, Physics or equivalent degree.
  • Masters of Science with a related concentration in System Dynamics would be ideal.
  • Strong interest in vehicle physics and free body diagrams.
  • Experience with hydraulics, controls, powertrain, and electrical systems beneficial.
  • Experience with MATLAB, Simscape, Simulink, Simscape Fluids, Simscape Multibody is desirable.
  • Experience in a production environment working with cross functional teams.
  • Experience with operating agriculture equipment or off-highway mobile equipment.
  • Experience with Matlab, Simulink and Simscape, or other vehicle dynamics simulation software (i.e. Ansys Motion, GT-Suite - GT-3DMBD Vehicle Dynamics) is preferred
  • Ideal candidate will have 1-3 years of related work experience, but entry level being considered.

Visa sponsorship is NOT available for this position.
Salary Range: $70,000-$110,000/year commensurate with experience
About RFA Engineering
RFA Engineering has provided product development and engineering services to industry leading customers since 1943. Our primary focus is the development of off highway equipment including agricultural, construction, mining, recreational, industrial, and special machines. Our work includes concept development, product design, documentation, problem-solving, simulation, optimization, and testing of components, systems and complete machines. Our engineering staff is located at our Engineering Center in Minneapolis, branch office in Dubuque, IA, and at numerous customer sites throughout the U.S.
Competitive Benefits
  • Health and Dental Insurance
  • TelaDoc Healthiest You
  • Supplemental Vision Insurance
  • Company Paid Life Insurance
  • Company Paid Long-Term Disability
  • Short-term Disability
  • Retirement Savings Account (Traditional 401k & Roth 401k)
  • Flexible Spending Plan Dependent Care
  • HSA for Medical Expenses
  • Bonus Plan (Exempt Employees Only)
  • Paid Time Off (PTO)
  • Paid Holidays
  • Bereavement Leave
  • Employee Assistance Programs (EAP)
  • Education Assistance

Equal Opportunity and Veteran Friendly
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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