Support Associate Jobs in Sutton, WV (NOW HIRING)

Job Description

I. Job Overview and General Purpose

Guided by Penn Line's values, ethical principles, and strategic objectives, the Field Training Associate supports employee development and creates safe and positive work environments while exceeding customer expectations, by focusing on the critical foundations of safety, quality, and efficiency to optimize profitability.  

II. Essential Functions

1. Promotes and maintains a safety culture where all incidents are preventable by serving as a role model for the safety culture, by supporting training and development, coaching, and by optimizing resources for safety and communicating safety expectations.
2. Serves as a role model of excellent customer service by responding constructively to the needs of all those he/she interacts with daily on behalf of the organization.
3. Works as a productive member of the crew demonstrating safe work practices, ensuring that foreman are training the crew of proper techniques used to complete the job safely and productively: Ensure that each crew understands safety program requirements.
4. Complete crew observation report and forward to Area Supervisor and Safety teams.
5. Complete skills audits every month, Identify and communicate skill gaps of crew. identify whether the crew members can perform activities identified on skills forms and evaluate whether foreman has completed the form properly.
6. Become a resource for the crew to help them to eliminate skills gaps over some timeframe through teaching and one-on-one training.
7. Conduct an investigation of accidents resulting in injury, service interruption, and/or property damage in the area and send the investigation summary to the Area Supervisor and Safety team.
8. Complete on-site drug testing of individuals identified for testing by the HR department (randomly selected), complete post-accident drug and alcohol testing as specified in the Penn Line Drug and Alcohol Policy and as directed by the Area Supervisor, also complete any other necessary testing in the field (Reasonable suspicion, pre-employment).
9. Complete periodic training courses in Temporary Traffic Control (Flagging) and CPR/First Aid to ensure the workforce has an adequate supply of qualified employees.
10. Participate in annual safety training meetings by presenting topics or assisting Safety personnel.
11. Must be bilingual (English and Spanish).
12. The Field Training Associate will comply with all performance initiatives and other job-related duties as assigned.

III. Minimum Qualifications:

• Bilingual (English and Spanish) candidate is required
• Current valid driver's license.
• ISA certification or relevant level of knowledge and experience preferred.
• Education/Experience: High school diploma, or equivalent combination of education and experience.
• Computer skills: Intermediate knowledge of spreadsheet and word processing software; email and Internet browsers and other software.
• Technical Skills: Strong knowledge of tree industry safety standards and requirements, operational methods, mechanized strategies, and best practices.
• Other skills and abilities: Excellent oral and written communication skills; strong equipment troubleshooting knowledge; ability to handle confidential information; organization skills; and attention to detail.
• Judgement: Ability to reach logical conclusions based on established evidence. Able to exhibit a high level of confidentiality. Recognizes when to elevate a decision or inform a superior about a decision.
• Planning and Organizing: Ability to plan and organize one's own activities.
• Follow Up and Control: Ensures that directives have been understood and carried out.
• Adaptability: Ability to process change management initiatives effectively.
• Drive: Demonstrates personal accomplishment and a desire to excel; sets and maintains ambitious standards for achievement and makes things happen. Takes ownership of position. Must be able to identify and resolve problems in a timely manner.

IV. Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent light lifting (up to 25 lbs.)                              Ability to hear (aid permitted)
• Infrequent heavy lifting (over 50 lbs.)                         Ability to See
• Ability to speak clearly                                                     Ability to write messages
• Occasional kneeling or bending
•  Travel over multiple days is required throughout the state of WV
•   Ability to traverse rough terrain on foot.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.                        

• Primarily, work at outdoor jobsite settings.
• Frequent travel required to work group locations and may be exposed to noise, heat, and dust and/or hazardous equipment or chemicals.

To perform this job successfully, an employee must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship to Penn Line Tree Service, Inc.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities thar are required of the employee. Penn Line Tree Service, Inc. retains the right to change or assign other duties, responsibilities, and activities to this position at any time with or without notice.

We are a Drug-Free Workplace.

We encourage minorities and females to apply.

EOE, including disability/vets