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Support Associate Jobs in New Rochelle, NY (NOW HIRING)

KnitWell Group

Support Associate

White Plains, NY

$17 - $21.25/hr

About the role As a Support Associate, your role places you both in the back of the house and on the sales floor. You manage inventory processes that keep the customer experience running smoothly ...

Catholic Health

Practice Support Associate

Manhattan, NY · On-site

$21 - $25/hr

We are looking for a Practice Support Associate who will provide the highest quality of patient care by being an integral part of the clinical team. Responsibilities A Practice Support Associate for ...

Catholic Health

Practice Support Associate

Roslyn, NY · On-site

$21 - $25.20/hr

We are looking for a Practice Support Associate who will provide the highest quality of patient care by being an integral part of the clinical team. Job Details A Practice Support Associate for ...

Elara Caring

Business Support Associate

Paterson, NJ · On-site

$18 - $19/hr

Business Support Associate At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real ...

Catholic Health

Practice Support Associate

Bethpage, NY

$21 - $25.20/hr

We are looking for a Practice Support Associate who will provide the highest quality of patient care by being an integral part of the clinical team. Responsibilities A Practice Support Associate for ...

Catholic Health

Practice Support Associate

Manhattan, NY · On-site

$21 - $25/hr

We are looking for a Practice Support Associate who will provide the highest quality of patient care by being an integral part of the clinical team. Job Details A Practice Support Associate for ...

Catholic Health

Practice Support Associate

Bethpage, NY · On-site

$21 - $25.20/hr

We are looking for a Practice Support Associate who will provide the highest quality of patient care by being an integral part of the clinical team. Job Details A Practice Support Associate for ...

Saks OFF 5TH

Support Associate

Elizabeth, NJ · On-site

$17 - $22.25/hr

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and store layout. Get to know some of our most coveted brands by executing eye-catching and attractive ...

KnitWell Group

Support Associate

Woodbury, NY · On-site

$17 - $21.25/hr

About the role As a Support Associate, your role places you both in the back of the house and on the sales floor. You manage inventory processes that keep the customer experience running smoothly ...

Catholic Health

Practice Support Associate

Roslyn, NY · On-site

$21 - $25.20/hr

We are looking for a Practice Support Associate who will provide the highest quality of patient care by being an integral part of the clinical team. Responsibilities A Practice Support Associate for ...

Catholic Health

Practice Support Associate

Roslyn, NY · On-site

$21 - $25.20/hr

We are looking for a Practice Support Associate who will provide the highest quality of patient care by being an integral part of the clinical team. Job Details A Practice Support Associate for ...

KnitWell Group

Support Associate

Huntington Station, NY · On-site

$17 - $21.25/hr

About the role As a Support Associate, your role places you both in the back of the house and on the sales floor. You manage inventory processes that keep the customer experience running smoothly ...

Catholic Health

Practice Support Associate

Melville, NY · On-site

$21.73 - $29/hr

Overview A Practice Support Associate for Catholic Health is responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. Job Details ...

Catholic Health

Practice Support Associate

East Hills, NY · On-site

$21.73 - $30/hr

We are actively hiring a Practice Support Associate/Medical Receptionist to support a prestigious St. Francis Hospital Cardiothoracic Physician Practice in East Hills, NY who are ready to grow with ...

Catholic Health

Practice Support Associate

East Hills, NY · On-site

$21.73 - $30/hr

We are actively hiring a Practice Support Associate/Medical Receptionist to support a prestigious St. Francis Hospital Cardiothoracic Physician Practice in East Hills, NY who are ready to grow with ...

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All JobsSupport Associate JobsSupport Associate Jobs in New Rochelle, NY

Support Associate information

See New Rochelle, NY salary details

$10

$20

$29

How much do support associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for support associate in New Rochelle, NY is $20.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.78 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in New Rochelle, NY?

The most popular types of Support jobs in New Rochelle, NY are:

What cities near New Rochelle, NY are hiring for Support Associate jobs?

Cities near New Rochelle, NY with the most Support Associate job openings:

Infographic showing various Support Associate job openings in New Rochelle, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,882 per year, or $20.1 per hour.

Support Associate

White Plains, NY

KnitWell Group
Apparel and Accessories Stores
Learn more about KnitWell Groupexternal

$17 - $21.25/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

KnitWell Group rating

7.5

Company rating: 7.5 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

Job description

About us

Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles. We’re proud to be a place for passionate people to learn, grow, and build empowered careers.

About the role
As a Support Associate, your role places you both in the back of the house and  on the sales floor. You manage inventory processes that keep the customer experience running smoothly—processing shipments, moving products from the stockroom, and ensuring everything is where it needs to be. You're proactive, pay close attention to detail, and keep the team informed about inventory needs. You also uphold brand standards and contribute to a positive team culture.

The impact you can have

In this role, you'll have the opportunity to:

  • Manage inventory processes: properly intake, store, and ticket merchandise for smooth replenishment on the sales floor.
  • Ensure the stockroom is neatly organized and easy to navigate.
  • Ensure new products are merchandised and represented on the sales floor in a timely manner.
  • Effectively execute product restocking and price changes.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Assist store leaders with executing visual directives, including updating floor sets, window changes, visual presentations, and signage placements.
  • Deliver a customer-focused experience that reflects our culture of hospitality.
  • Contribute to a positive work environment by embracing teamwork and collaboration.

You’ll bring to the role  

  • Passion for our brand, fashion, and empowering confidence.
  • Must be at least 18 years old.
  • Flexible availability — including nights, weekends, and holidays.
  • Team player mindset with a high level of ownership and initiative.  
  • Ability to quickly learn new processes and tools.
  • Strong organizational skills.
  • Commitment to regular attendance to ensure adequate coverage.
  • Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Benefits

  • Optional medical, dental, and vision insurance
  • 401(k) plan
  • Merchandise discounts plus eligibility for discounts at our sister brands
  • Professional development and opportunities for advancement across our brands
  • Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location:

Store 3059-The Westchester-WHBM-White Plains, NY 10601 Position Type:Regular/Part time

Pay Range:

$17.00 - $21.25 Hourly USD

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

What KnitWell Group employees say

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