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Support Associate Jobs in Middletown, NY (NOW HIRING)

Regenity

Cleanroom Support Associate

Oakland, NJ · On-site

$22 - $24/hr

Position Summary/ Objectives The Cleanroom Support Associate is responsible for managing the receipt and inventory of materials, supporting cleanroom maintenance, and ensuring the smooth operation of ...

New

Tapestry, Inc.

Sales Support Associate II

Central Valley, NY · On-site

$18.75 - $24.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate I

Central Valley, NY · On-site

$18.75 - $24.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Home Depot

Store Support

Wappingers Falls, NY · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Wappingers Falls, NY · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Monticello, NY · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Fishkill, NY · On-site

$16.50 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Newburgh, NY · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Mahwah, NJ · On-site

$15 - $18.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Middletown, NY · On-site

$15 - $18.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Matamoras, PA · On-site

$13.75 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Fishkill, NY · On-site

$15 - $18.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Middletown, NY · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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All JobsSupport Associate JobsSupport Associate Jobs in Middletown, NY

Support Associate information

See Middletown, NY salary details

$10

$19

$28

How much do support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support associate in Middletown, NY is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.25 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Middletown, NY?

The most popular types of Support jobs in Middletown, NY are:

What cities near Middletown, NY are hiring for Support Associate jobs?

Cities near Middletown, NY with the most Support Associate job openings:

Cleanroom Support Associate

Regenity

Oakland, NJ • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Position Summary/ Objectives

The Cleanroom Support Associate is responsible for managing the receipt and inventory of materials, supporting cleanroom maintenance, and ensuring the smooth operation of environmental controls across the Allendale and Oakland facilities. This role involves inspecting incoming materials, maintaining cleanroom standards, and supporting various manufacturing and R&D functions. The ideal candidate will demonstrate attention to detail, adherence to cGMP and safety regulations, and the ability to effectively handle multiple responsibilities.

Essential Job Functions
  • Receive and unload incoming materials, inspect for quality and damages, and process returns as necessary.
  • Coordinate and manage shipping of products for various departments; ensure timely replenishment and monitor inventory levels.
  • Provide onsite support for R&D activities including order receiving, shipping, and delivery.
  • Maintain and monitor routine process chemicals (e.g., 99% IPA, vinegar).
  • Conduct regular cycle counts in warehousing areas to ensure inventory accuracy.
  • Oversee sterilization of outbound packaging and manage hazardous waste with Veolia.
  • Take routine and maintenance water samples; create and print sample labels and maintain the water sampling binder.
  • Clean and maintain purified water hoses, manufacturing ovens, clean air and fume hoods, walkin coolers, and sump pumps.
  • Restock and manage gowning supplies and consumables; issue and deliver necessary materials to production.
  • Adhere to all cGMP and safety requirements.
  • Follow established procedures and protocols for a safe and compliant working environment.
  • Perform other duties and responsibilities as assigned or required by management.

    • Competencies

      1.Communication
      2.Relationship Management
      3.Ethical Practice
      4.Reliability
      5.Attention to Detail
    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is often required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 50 pounds.

    Education, Experience, and Certification
  • High School Diploma or GED required.
  • Previous experience in a cGMP environment or cleanroom is highly desirable.
  • Good verbal and written communication skills; ability to work effectively in a team environment.
  • Ability to follow written and oral instructions with minimal supervision.
    • Other Duties as Required

    This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Total Rewards & Benefits:Regenity offers a comprehensive rewards package, including:
  • Company performance bonus eligibility
  • 401(k) plan with company contribution
  • Paid time off and paid holidays
  • Medical, prescription, dental, and vision insurance
  • Companypaid life and AD&D insurance
  • Wellness Program and Employee Assistance Program (EAP)
  • Tuition Reimbursement

    • Salary Range: $22.00-$24.00 per hour

    Regenity Biosciences, Inc. is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Collagen Matrix celebrates the diversity of our team. We believe that talent, drive, and experience are the only relevant criteria for considering new team members.

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