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Support Associate Jobs in Macomb, IL (NOW HIRING)

Tjx

Part Time Merchandising Associate

Macomb, IL · On-site

$15 - $15.50/hr

Supports and embodies a positive store culture through honesty, integrity, and respect * Accurately ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Part Time Merchandising Associate

Macomb, IL · On-site

$15 - $15.50/hr

Supports and embodies a positive store culture through honesty, integrity, and respect * Accurately ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Part Time Merchandising Associate

Macomb, IL · On-site

$15 - $15.50/hr

Supports and embodies a positive store culture through honesty, integrity, and respect * Accurately ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Part Time Merchandise Associate

Burlington, IA · On-site

$13.25 - $13.75/hr

Supports and embodies a positive store culture through honesty, integrity, and respect * Accurately ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Winston Retail

Retail Support Merchandiser

Beardstown, IL · On-site

$16 - $18/hr

Build and maintain strong relationships with store management and associates. * Ensure planogram ... Support large-scale merchandising and retail execution initiatives as needed. Note: The duties and ...

Saks OFF 5TH

Sales Associate - Full Time

Canton, IL

$13.25 - $18/hr

Support the store's shortage and theft awareness program through reporting methods provided by the ... All associates are expected to create an inclusive environment free from harassment, discrimination ...

Saks OFF 5TH

Associate, Selling (Part-Time)

Canton, IL · On-site

$14.25 - $16.50/hr

Support the store's shortage and theft awareness program through reporting methods provided by the ... All associates are expected to create an inclusive environment free from harassment, discrimination ...

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Support Associate information

See Macomb, IL salary details

$9

$18

$27

How much do support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for support associate in Macomb, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.34 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Macomb, IL are hiring for Support Associate jobs?

Cities near Macomb, IL with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Macomb, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,160 per year, or $18.8 per hour.

Associate - Communication Coach - Visually Impaired

Burlington Community School District

Burlington, IA • On-site

$14.94 - $15.34/hr

Full-time

Re-posted 14 days ago

Burlington Community School District rating

8.5

Company rating: 8.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

48th of 643 rated elementary and secondary schools

Job description


Communication Coach - Visually Impaired Associate
Class B, 7 hrs./day, 176 days/yr. - Communication Coach (Hearing Impaired Program or Visually Impaired Program) Starting wage $14.94/hr. or $15.34 with an associates degree or higher.
Primary responsibilities include providing communication assists using braille to a student who is visually impaired to provide continuity across the child's learning environment. The support will include explaining, expanding and ensuring understanding and acting as a liaison between the general educational environment and the IEP team members. Will provide coaching and prompts regarding expectations and transitions for visual communication within the educational environment. Must be able to understand and implement the goals and objectives in an individual education plan (IEP). Must be able to assist in academic subjects using lesson plans and instructional strategies developed by teachers and other professional support staff. Will monitor comprehension of the student's behaviors which may include using environmental cues, answering questions appropriately, volunteering appropriate information, asking for clarification.  Must be able to gather and maintain data about the performance and behavior of individual students and confer with special and general education teachers about student schedules, instructional goals, progress and performance. Must be able to operate computers and use assistive technology and adaptive equipment that will enable students with special needs to participate more fully in general education, as well as oversee daily maintenance and use of assistive devices. Other duties as assigned.
Burlington Community School District is an Equal Opportunity Employer. Burlington Community School District ensures equal employment opportunities regardless of race, color, national origin, sex, disability, religion, creed, age, sexual orientation, or gender identity. Burlington Community School District has a policy of active recruitment of qualified minority teachers and non-certified employees. Any individual needing assistance in making application for any opening should contact the Department of Human Resources. 





 


 



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