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Support Associate Jobs in Eugene, OR (NOW HIRING)

KnitWell Group

Sales Associate

Eugene, OR

$14 - $19/hr

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just ... About the role As a Sales Associate, you are the ultimate brand ambassador. You create authentic ...

PacSun

Sales Associate

Eugene, OR · On-site

$14 - $19/hr

Our program PacCares supports and partners with organizations that align with our internal and ... The Sales Associate is responsible for generating sales through exhibiting passion for product ...

KnitWell Group

Sales Associate

Eugene, OR · On-site

$14 - $19/hr

Supports client experience throughout all touch points * Supports and executes floor-sets ... All associates are expected to follow these principles in all relationships with other associates ...

Kelly Services

Operator II - Lab Support

Eugene, OR

The Operator II - Lab Support plays a critical role in ensuring the operational efficiency of ... High school diploma or equivalent required; associate's degree or higher preferred. * 1+ years of ...

KnitWell Group

LOFT- Sales Associate

Eugene, OR

$14 - $19/hr

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just ... About the role As a Sales Associate, you are the ultimate brand ambassador. You create authentic ...

University Of Oregon

Communications Associate

Eugene, OR · On-site

$22.84 - $34.70/hr

CAS staff and managers are integral to this work, playing vital roles in supporting academic ... The Associate creates, identifies, writes, edits, and publishes content to promote public awareness ...

University of Oregon

Communications Associate

Eugene, OR · On-site

$22.84 - $34.70/hr

CAS staff and managers are integral to this work, playing vital roles in supporting academic ... The Associate creates, identifies, writes, edits, and publishes content to promote public awareness ...

Ross Stores, Inc

Retail Associate

Eugene, OR

$15.25 - $17.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ...

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All JobsSupport Associate JobsSupport Associate Jobs in Eugene, OR

Support Associate information

See Eugene, OR salary details

$10

$19

$28

How much do support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support associate in Eugene, OR is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Eugene, OR?

The most popular types of Support jobs in Eugene, OR are:

What cities near Eugene, OR are hiring for Support Associate jobs?

Cities near Eugene, OR with the most Support Associate job openings:

Sales Support Representative-Residential Trade

Ferguson Enterprises, LLC

Eugene, OR • On-site

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 hours ago

Ferguson Waterworks rating

9.1

Company rating: 9.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

26th of 419 rated retail wholesalers

Job description

Job Posting:
Starting at $24.00 per hour and can pay higher based on experience
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Are you hands-on, customer-focused, and ready to grow your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the business from the ground up.
Hours are Monday to Friday 7:00 a.m. to 4:00 p.m.
Responsibilities
  • Work together with Sales associates to support customer needs by determining the best products and solutions.
  • Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
  • Coordinate deliveries on behalf of customers.
  • Answer sales calls for general information, addressing and resolving customer concerns or questions.
  • Ability to effectively use customer relationship management (CRM) system and phone system.

Qualifications
  • 0-3 years of sales and/or customer service experience is preferred.
  • Experience in plumbing, HVAC, or other trades is a plus
  • Exhibit strong skills for sales, including the ability to upsell.
  • Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
  • Ability to react well in a fast-paced environment & follow through on commitments.
  • Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
  • General digital literacy including Microsoft Office.
  • Ability to quickly learn product knowledge and processes.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
Pay Range:
$18.71 - $29.92
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information

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