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Support Associate Jobs in Edgewood, MD (NOW HIRING)

CRi

Community Support Specialist Associate

Baltimore, MD · On-site

$19.50 - $20.50/hr

Description Join CRi as a Community Support Specialist Associate Empower lives. Strengthen communities. One person at a time. Locations: Baltimore County, Anne Arundel County, Montgomery County, MD ...

Nirvana Center Dispensaries

Support Staff

Rosedale, MD · On-site

$16 - $17/hr

Join the Nirvana Cannabis Team as Support Staff! Are you ready to break into one of the fastest-growing industries in the country? At Nirvana Cannabis, we're not just selling products-we're creating ...

Nirvana Center Dispensaries

Support Staff

Rosedale, MD · On-site

$16.25 - $21/hr

Join the Nirvana Cannabis Team as Support Staff! Are you ready to break into one of the fastest-growing industries in the country? At Nirvana Cannabis, we're not just selling products-we're creating ...

Home Depot

Store Support

Baltimore, MD · On-site

$16 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Baltimore, MD · On-site

$15 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Glen Burnie, MD · On-site

$15 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Halethorpe, MD · On-site

$14.75 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Glen Burnie, MD · On-site

$14.75 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Aberdeen, MD · On-site

$16.25 - $20.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Lansdowne, MD · On-site

$15.50 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Baltimore, MD · On-site

$15 - $18.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Parkville, MD · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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All JobsSupport Associate JobsSupport Associate Jobs in Edgewood, MD

Support Associate information

See Edgewood, MD salary details

$9

$19

$28

How much do support associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for support associate in Edgewood, MD is $19.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.82 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Edgewood, MD are hiring for Support Associate jobs?

Cities near Edgewood, MD with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Edgewood, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,059 per year, or $19.3 per hour.

Environmental Support Associate

Baltimore, MD • On-site

MedStar Health
Health Care and Social Assistance • 10K+ employees
Learn more about MedStar Healthexternal

$18.40 - $29.74/hr

Part-time

Re-posted 26 days ago

Medstar Health rating

7.8

Company rating: 7.8 out of 10

Based on 242 frontline employees who took The Breakroom Quiz

Job description

About the Job
General Summary of Position
Performs a variety of general cleaning tasks to maintain patient rooms offices hallways and other assigned areas of the hospital and satellite locations. Duties may include utilizing floor care equipment setting up for meetings moving furniture and hanging and removing curtains.
Primary Duties and Responsibilities
  • Changes and hangs drapes curtains and cubicle curtains.
  • Cleans and disinfects furniture and equipment wheelchairs shower chairs over-bed stands etc.
  • Cleans locker rooms toilets rest rooms and washrooms; replenishes soap towels and toilet tissues.
  • Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
  • Dusts cleans scrubs disinfects and/or polishes furniture walls woodwork window sills fans vents Venetian blinds radiators air conditioners mirrors lamps tiles equipment and bathrooms. Cleans windows door frames and high areas using a ladder as needed.
  • Gathers and disposes of soiled linen trash and waste materials and replaces trash can liners. Responds to requests for cleanup of spills and special problems.
  • Maintains effective infection control through proper cleaning and sanitizing; follows specific cleaning procedures as directed. Obeys hazard warning signs.
  • Maintains equipment in good working condition through proper and routine preventive maintenance. Receives and uses supplies in a proper manner. Reports hazardous or malfunctioning equipment immediately.
  • Notes and reports dripping faucets plugged drains and toilets broken windows or frames etc.
  • Participates in meetings and on committees and represents the department and hospital in community outreach efforts as required and service improvement teams.
  • Performs discharge cleaning procedures of patient and resident rooms and prepares room for new occupant; follows isolation procedures in isolation rooms.
  • Performs routine daily cleaning tasks including resident rooms nursing stations hallways public access areas activity and day rooms and staff and utility rooms.
  • Sets up chairs and tables for conferences classes and special events and folds and stores them after events. Moves removes and relocates furniture furnishings equipment and other heavy objects as required. Moves large items in and out of storage.
  • Utilizes scrubbers buffers mechanical floor cleaners wet vacs polishers vacuums and mops to clean floors halls stairways and public areas. Buffs strips waxes and polishes floors. Vacuums and shampoos furniture and carpets.

Minimal Qualifications
Education
  • Ability to read write and perform arithmetic calculations. required

Experience
  • Prior work experience not required

Knowledge Skills and Abilities
  • Verbal and written communication skills.
  • Basic computer skills preferred.

This position has a hiring range of
USD $18.40 - USD $29.74 /Hr.

What Medstar Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Medstar Health

Sourced by ZipRecruiter

MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Columbia, MD, US

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