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Support Associate Jobs in Danville, IL (NOW HIRING)

Support inventory accuracy through accurate completion of all required point of sale and ... Maintaining adherence to company safety policies for the safety of all associates and customers

Store Associate

Cayuga, IN

$14.50 - $16.75/hr

Be a part of a team that supports and encourages each other. * Growth Opportunities: 80% of our Store Managers started as a Store Associate * Flexible Schedule: Everyone deserves a work-life balance

merchandise associate

Danville, IL · On-site

$15 - $15.50/hr

Supports and embodies a positive store culture through honesty, integrity, and respect * Accurately ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Merchandise Associate

Danville, IL · On-site

$15 - $15.50/hr

Supports and embodies a positive store culture through honesty, integrity, and respect * Accurately ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

merchandise associate

Danville, IL · On-site

$15 - $15.50/hr

Supports and embodies a positive store culture through honesty, integrity, and respect * Accurately ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

merchandise associate

Danville, IL · On-site

$15 - $15.50/hr

Supports and embodies a positive store culture through honesty, integrity, and respect * Accurately ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

AutoZone is hiring Warehouse Associates to support order fulfillment, inventory management, logistics, and customer service in our state-of-the-art distribution centers. No experience? No problem! We ...

Store Associate

Hoopeston, IL · On-site

$15 - $19/hr

Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At ... Supporting opening and closing store activities, when needed * Providing customer support to all ...

Store Associate

Danville, IL · On-site

$15 - $19/hr

Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At ... Supporting opening and closing store activities, when needed * Providing customer support to all ...

Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At ... Supporting opening and closing store activities, when needed * Providing customer support to all ...

Store Associate

Westville, IL · On-site

$15 - $19/hr

Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At ... Supporting opening and closing store activities, when needed * Providing customer support to all ...

Build and maintain strong relationships with store management and associates. * Ensure planogram ... Support large-scale merchandising and retail execution initiatives as needed. Note: The duties and ...

Customer Service Associate I

Georgetown, IL · On-site

$13.75 - $19/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Tilton, IL · On-site

$14 - $19.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Veedersburg, IN · On-site

$13.75 - $19/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

New

Customer Service Associate I

Danville, IL · On-site

$14 - $19.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Warehosue Associate

Danville, IL · On-site

$20.35 - $21.60/hr

AutoZone is hiring Warehouse Associates to support order fulfillment, inventory management, logistics, and customer service in our state-of-the-art distribution centers. No experience? No problem! We ...

New

Showing results 21-40

Support Associate information

See Danville, IL salary details

$9

$18

$27

How much do support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for support associate in Danville, IL is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.38 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Danville, IL?

The most popular types of Support jobs in Danville, IL are:

What cities near Danville, IL are hiring for Support Associate jobs?

Cities near Danville, IL with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Danville, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,211 per year, or $18.9 per hour.

Seasonal Retail Sales Associate

KOHLS

Danville, IL • On-site

$15 - $21.65/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Kohl's rating

5.8

Company rating: 5.8 out of 10

Based on 1,480 frontline employees who took The Breakroom Quiz

12th of 21 rated department stores


Job description

About the Role

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

What You’ll Do

  • Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment

  • Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service

  • Meet or exceed individual goals (e.g., credit, loyalty)

  • Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices

  • Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards 

  • Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

All associate roles at Kohl’s are responsible for:

  • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

  • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

  • Accomplishing multiple tasks within established timeframes

  • Following company policies, procedures, standards and guidelines

  • Maintaining adherence to company safety policies for the safety of all associates and customers

  • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

  • Other responsibilities as assigned

What Skills You Have

Required

  • Excellent customer service skills and ability to multi-task with strong attention to detail

  • Verbal/written communication and interpersonal skills

  • No retail experience required

  • Must be 16 years of age or older

  • Flexible availability, including days, nights, weekends, and holidays

Preferred

  • Client facing retail or service industry experience


Pay Range: $15.00 - $21.65

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).  


What Kohl's employees say

Pay

Benefits

Hours and flexibility

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