ZipRecruiter

Log In

1

Support Associate Jobs in Conley, GA (NOW HIRING)

UA Brands

Customer Support Associate

Lithia Springs, GA · On-site

$16.50/hr

The role of the Customer Support Team Member has the responsibility to increase the overall facility efficiency by giving administrative support to the outbound fulfillment teams. The high-level ...

Chico's FAS

Support Associate PT-Soma

Atlanta, GA

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate PT-Soma

Atlanta, GA · On-site

$16.25 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Red Wing Shoe

Industrial Support Associate PT

Morrow, GA

$15 - $19.50/hr

Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing ...

RH

Gallery Housekeeping Support Associate

Atlanta, GA

$14.50 - $17.25/hr

RH is seeking a Housekeeping Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities. YOUR RESPONSIBILITIES * Live Our ...

RH

Gallery Housekeeping Support Associate

Atlanta, GA · On-site

$18 - $21/hr

RH is seeking a Housekeeping Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities. YOUR RESPONSIBILITIES * Live Our ...

next page

Showing results 1-20

People also search for

All JobsSupport Associate JobsSupport Associate Jobs in Conley, GA

Support Associate information

See Conley, GA salary details

$9

$18

$27

How much do support associate jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for support associate in Conley, GA is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Associate, and why are they important?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a Support Associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What are Support Associates?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Conley, GA? The most popular types of Support jobs in Conley, GA are:
What cities near Conley, GA are hiring for Support Associate jobs? Cities near Conley, GA with the most Support Associate job openings:
Customer Support Associate

Customer Support Associate

UA Brands

Lithia Springs, GA • On-site

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

The role of the Customer Support Team Member has the responsibility to increase the overall facility efficiency by giving administrative support to the outbound fulfillment teams. The high-level responsibilities include the following: B2B order correspondence, correspondence with the customers, correspondence with the business partner, Work Front ticket entry, correspondence with retail stores, inventory management, incomplete order processing, and creation of departmental documentation.
This is more than a job...it's your chance to grow. UA Brands operates six divisions that design, manufacture, warehouse, and sell uniforms to hard-working employees at clinics, hospitals, restaurants, schools, hotels, cruise lines, and other workplaces around the world. We believe in helping our deserving employees reach their full potential. You'll work directly with managers who will take a real interest in your future. You'll meet many fellow UA Brands employees who have grown along with us and were promoted to higher-level responsibilities and supervisory positions. If you're hard-working and do a great job, you can be one of them!
*** Pay $16.50 hourly***
  • Must be able to work Saturdays and Sundays, as needed.

You're still reading this, so it seems like you are pretty interested. How does a workday like this sound to you?
Essential Duties and Responsibilities:
  • Researches and solves incomplete orders for same-day shipment.
  • Match order forms with invoices, and record the necessary information.
  • Executes inventory transfers.
  • Complete Workfront ticket entry and monitor Workfront dashboards.
  • Communicate with customers, both internal and external customers, via phone and email communications.
  • Research customer service issues throughout processing stages while interacting with internal customers, shipping carriers, and corporate partners.
  • Process order modifications and adjust required shipment level requests as communicated.
  • Research and resolve inventory discrepancies causing rejected invoices from processing through the Warehouse Management Software. This activity may include, but is not limited to, cycle counting inventory and collecting country of origin data on inventory.
  • Create Commercial Invoices and Country of Origin Documents, as required, for all International Shipments.
  • Manage and research the International On Hold report daily to ensure proper service level shipments.
  • Research and resolve invoices within multiple stages of processing within the Warehouse Management Software.

Required Skills:
  • Strong Communication Skills, verbal and written.
  • Strong problem-solving capabilities.
  • Strong mathematical abilities.
  • Must be a detailed planner, have strong analytical skills, and have problem-solving abilities.
  • Microsoft Software Suite.
  • Strong reporting abilities geared to various levels of leadership.
  • Ability to handle difficult customer situations professionally; strong customer service skills.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Required Experience:
  • Must be 18 or older
  • High School diploma or equivalent.
  • 1-2 years of Call Center experience.
  • 1-2 years of experience working in an ECommerce distribution facility.
  • 1-2 years of experience in decision-making and analytical capabilities.

PLENTY OF BENEFITS TOO
UA BRANDS offers a full range of benefits, allowing you the opportunity to customize a benefits package that addresses both your health and financial needs.
  • Flexible scheduling
  • Medical, Dental, Vision, and Pharmacy Coverage
  • Life/AD&D Insurance
  • Employee Assistance Program - support for everyday challenges
  • Extensive 401(k) plan with company matching - Save for your future
  • Short & Long Term Disability - Company Paid
  • Accident, Hospital Care, and Critical Illness Insurance - Protect your Income
  • Holiday Pay
  • Paid Time Off - Life Balance
  • Volunteer Time Off - Make an Impact
  • Employee Discount Program
  • Referral Program - Get paid to work with Friends
  • Free work "uniform" tops provided
  • Regular Social Activities and Events - Mandatory Fun
  • See more of the benefits we offer

UA is an Equal Opportunity Employer
As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we seek individuals who thrive in an environment that encourages and supports self-management. To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
We are a Drug-Free Workplace.
Our distribution center is located at 777 Douglas Hill Road, Suite 100, Lithia Springs, GA 30122; we are NOT on the Marta line.

Apply