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Support Associate Jobs in Burlington, NC (NOW HIRING)

Support Associate

Mebane, NC · On-site

$14.75 - $19/hr

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're ...

Support Associate

Mebane, NC · On-site

$14.75 - $19/hr

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're ...

Support Associate - Soma

Greensboro, NC · On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Greensboro, NC · On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Greensboro, NC · On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Greensboro, NC · On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

High Point, NC · On-site

$15.25 - $19.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Mebane, NC

$14.75 - $19/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Mebane, NC · On-site

$14.75 - $19/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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Support Associate information

See Burlington, NC salary details

$8

$16

$23

How much do support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support associate in Burlington, NC is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.64 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Burlington, NC?

The most popular types of Support jobs in Burlington, NC are:

What cities near Burlington, NC are hiring for Support Associate jobs?

Cities near Burlington, NC with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Burlington, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,974 per year, or $16.3 per hour.

Administrative Support Associate

University of North Carolina at Greensboro

Greensboro, NC • On-site

$15 - $21.16/hr

Temporary

Re-posted 3 days ago


Job description

Posting Details
Position Information
Position Number
Temporary Administrative Support Associate
Functional Title
Administrative Support Associate
Position Type
Temporary Staff
Position Eclass
ST - SHRA Temp Hourly
University Information
UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master's and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.
Primary Purpose of the Organizational Unit
Position Summary
The University of North Carolina at Greensboro is a public, coeducational, doctoral-granting, residential university chartered in 1891. It is one of the three original institutions of The University of North Carolina System.
The Department of Human Resources is seeking qualified individuals for temporary Administrative Support Associate positions that may become available on campus.
When a UNCG Department is in need of a temporary Administrative Support Associate, qualified applicants who have applied to this temporary pool will be considered.
Duties and responsibilities could include, but are not limited to the following:
  • Providing professional support and customer service to clients, students, Faculty, and/or Staff
  • Assisting the with clerical and administrative duties
  • Answering and transferring telephone calls
  • Composing written materials; including memos, emails, agendas, or minutes from meetings
  • Banner Processing
  • Ordering office supplies
  • Other duties assigned by Supervisor

Minimum Qualifications
HIGH SCHOOL DIPLOMA OR EQUIVALENCY; OR DEMONSTRATED POSSESSION OF THE COMPETENCIES NECESSARY TO PERFORM THE WORK
Preferred Qualifications
  • At least six (6) months of Administrative Support experience.
  • Previous working experience at a higher education learning institution

Tenure Status
N/A
Special Instructions to Applicants
IMPORTANT NOTICE TO APPLICANTS:
  • This posting will remain active for one quarter (roughly ninety (90) days). After the quarterly cycle, this posting will close and the application will be cancelled. You may then re-apply to the new active posting. The Close Date listed indicates when this quarterly posting will close.
  • You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
  • The application must be completed in full detail for your qualifications to be considered.

Applications are not complete until an online confirmation number is received at the end of the application process.
Recruitment Range: $15.00 - $21.16 per hour (Minimum - Advanced Market Rate)
Temporary positions are paid on an hourly rate basis. Rate will be approved by Human Resources.
Recruitment Range
Dependent upon funding availability. Needs to be approved by Human Resources.
Org #-Department
Human Resources - 58401
Job Open Date
07/01/2026
For Best Consideration Date
Job Close Date
09/30/2026
Open Until Filled
No
FTE
Varies by position
Type of Appointment
Temporary
Time Limited Duration
Duration of appointment will be determined by the needs of the department.
Number of Months per Year
11
FLSA
Non-Exempt