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Support Associate Jobs in Boulder, CO (NOW HIRING)

IT Support Associate II, OTS

Loveland, CO ยท On-site

$17.50 - $22.50/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical ...

IT Support Associate II, OTS

Thornton, CO ยท On-site

$17.50 - $22.50/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical ...

IT Support Associate II, OTS

Loveland, CO ยท On-site

$17.50 - $22.50/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical ...

IT Support Associate II, OTS

Aurora, CO ยท On-site

$17.25 - $22.25/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical ...

Sales Support

Aurora, CO ยท On-site

$27/hr

Summary The Sales Support Associate is responsible for generating bids using material cost sheets, scopes of work, and market strategies. This role works collaboratively with both internal and ...

Be Seen First

Summary The Sales Support Associate is responsible for generating bids using material cost sheets, scopes of work, and market strategies. This role works collaboratively with both internal and ...

GSOC Operational Support Team Associate

Boulder, CO ยท On-site

$17.75 - $22.75/hr

About the job Within GSRS, The Operational Support Team (OST) serves as the primary GSOC (Google Security Operations Center) team for threat intake and triage. This role bridges the gap between ...

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Showing results 21-40

Support Associate information

See Boulder, CO salary details

$10

$20

$29

How much do support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support associate in Boulder, CO is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Boulder, CO?

The most popular types of Support jobs in Boulder, CO are:

What cities near Boulder, CO are hiring for Support Associate jobs?

Cities near Boulder, CO with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Boulder, CO as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,209 per year, or $20.3 per hour.

Client Support Associate-Loveland

People, Data & Solutions

Loveland, CO โ€ข On-site

$26 - $28/hr

Other

Posted 29 days ago


Job description

MINIMUM QUALIFICATIONS
5+ years of hands-on experience supporting enterprise IT environments
Demonstrated experience with:
Windows desktop configuration, deployment, and troubleshooting
PC hardware installation, configuration, and repair
Desktop and peripheral troubleshooting
Mobile devices (iOS, Android smartphones and tablets)
Microsoft Office applications
Audio/visual support for enterprise conferencing systems
Strong organizational skills with the ability to manage multiple priorities, maintain accurate ticket notes/documentation, and follow standardized processes.
Demonstrated team collaboration and customer service skills; able to communicate clearly with end users and cross-functional partners (Leaders, HR, Operations, Shared Services, vendors).
Experience working in an ITSM/ticketing environment and adhering to service levels, escalation paths, and knowledge management practices.
Ability to work independently with limited supervision
Ability to proactively communicate challenges, delays, barriers, and identify solutions to drive change
Ability to travel locally within the assigned region as needed
Experience supporting distribution center or warehouse environments.
PREFERRED QUALIFICATIONS
Industry certifications such as CompTIA A+ or Microsoft certifications
Foundational networking knowledge (WLAN, LAN, TCP/IP, VLANs, routing)
Network and endpoint troubleshooting experience
Active Directory user and basic OU administration
Windows server environments (modern and legacy)
Core networking services (DHCP, DNS, TCP/IP)
Experience with enterprise endpoint, security, VPN, or VDI tools
Compensation: $26-28 hourly DOE
We look forward to reviewing your application. We encourage everyone to apply - even if every box isn't checked for what you are looking for or what is required.
PDSINC, LLC is an Equal Opportunity Employer.