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Support Associate Jobs in Bethlehem, PA (NOW HIRING)

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain Environment with State of the Art Equipment * Products Being Handled: Streaming devices, internet cables ...

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain Environment with State of the Art Equipment * Products Being Handled: Streaming devices, internet cables ...

Sales Support Associate III

Bethlehem, PA · On-site

$16.75 - $21.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Sales Support Associate III

Bethlehem, PA · On-site

$16.75 - $21.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Sales Support Associate III

Bethlehem, PA · On-site

$16.75 - $21.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Store Support

East Stroudsburg, PA · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Bethlehem, PA · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Showing results 21-40

Support Associate information

See Bethlehem, PA salary details

$9

$19

$28

How much do support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for support associate in Bethlehem, PA is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.91 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Bethlehem, PA?

The most popular types of Support jobs in Bethlehem, PA are:

What cities near Bethlehem, PA are hiring for Support Associate jobs?

Cities near Bethlehem, PA with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Bethlehem, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,214 per year, or $19.3 per hour.

Warehouse Support Associate

Ryder

Alburtis, PA • On-site

$18.30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Ryder rating

7.1

Company rating: 7.1 out of 10

Based on 516 frontline employees who took The Breakroom Quiz

196th of 366 rated logistics


Job description

Position Description

Ryder is immediately hiring a Warehouse Associate in Alburtis, Pennsylvania 

Warehouse Positions Pay Weekly

  • Hourly Pay $18.30 per hour

Apply Here with Ryder Today

Click here to see and hear it from a Ryder Supply Chain Employee:

https://RyderCareers.Video/AdvancedWarehouseCareer

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain Environment with State of the Art Equipment

  • Products Being Handled: Streaming devices, internet cables, wires, reels
  • Equipment: Ability to Learn/Operate Powered Industrial Equipment, such as Stand-up and Sit-Down Forklifts, High Reach, Pallet Jacks, Etc

Apply Online Today or Text "Alburtis Team Lead" to 904-541-8565

We have all benefits other Warehouse Distribution Facilities offer WITHOUT the WAIT!

  • Warehouse Positions Pay Each Week
  • On the Job Paid Training
  • Medical, Dental, Vision, 401 K etc. Start at 30 Days
  • Earn PTO starting Month 1. Up to 80 hours accrued in 1st year
  • 401 K offers a company match
  • HIGH VALUED Stock at 15 % Employee Discount
  • Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel and much more
  • Safety Gear PROVIDED
  • Safety is Always the First Priority
  • State of the Art Equipment and Caring Leadership

Your drive. Your career. Start driving your future with Ryder today. Click Here to See All Ryder Careers: https://jobs.ryder.com/jobs/

We want YOU to join our family made up of Proud Women and Men in Supply Chain who work alongside the many Military Reserve and Veterans we hire everyday

EEO/AA/Female/Minority/Disabled/Veteran

Requirements
  • High school diploma or equivalent preferred
  • Six months of related warehouse experience required
  • One (1) year or more related warehouse experience preferred

  • Learn to operate powered industrial truck(s), such as: stand-up and sit-down forklifts, cherry pickers, pallet jacks, etc., including how to operate and maintain (change battery, recognize common mechanical issues) intermediate required

  • May be required to operate manual and/or automated other warehouse/manufacturing equipment (such as a packaging line) intermediate preferred

  • Powered industrial truck certification

  • Ability to read, do basic mathematics in English for the purpose of safety, work instructions, policies, etc

  • Ability to lift up to 50 pounds unassisted

  • Ability to input data into the WMS computer system (s) in use

  • Work overtime as assigned

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Ability to work independently and as member of a team

  • Flexibility to operate and self-driven to excel in a fast-paced environment

  • Capable of multi-tasking, highly organized with excellent time management skills

  • Detail oriented with excellent follow-up practices

  • Learn to operate powered industrial truck(s), such as: stand-up and sit-down forklifts, cherry pickers, pallet jacks, etc., including how to operate and maintain (change battery, recognize common mechanical issues) intermediate required

  • May be required to operate manual and/or automated other warehouse/manufacturing equipment (such as a packaging line) intermediate preferred

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Responsibilities
  • Package, kit and/or assemble orders and materials.

  • Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train dock employees on new procedures. Ensure facility is secure at end of shift; investigate/resolve scanning issues and housekeeping. Perform picking and packing duties. Check for evidence of product or container damage

  • Perform the assigned tasks as described in the location's policies and procedures standards to include handling of materials within associated logical transactions

  • Perform material moves with associated physical/logical transactions as required

  • Participate in workgroup and other team activities for the purpose of self improvement and improving warehouse operations and related business functions

  • Perform housekeeping duties for assigned area

  • Performs other duties as assigned

 Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

 

 

 

Employment Type: OTHER

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