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Support Associate Jobs in Atkinson, IL (NOW HIRING)

H&R Block

Tax Associate

Bettendorf, IA · On-site

$52K - $70K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... With training and support from day one, you'll work directly with clients to gather information ...

Phenom People

Sales Associate

Orion, IL · On-site

$13 - $17.50/hr

Sales Associate About Stones Ace: We have 5 stores in South East MI. Clinton TWP, Richmond, Romeo ... Communicate any Store Support Center issue to General Manager for follow-up. * Communicate any ...

New

Group O

Human Resources Associate

Milan, IL · On-site

$21 - $24/hr

As a Human Resources Associate, you will play a key role in supporting employees throughout their employment journey by maintaining employee records, administering benefits, assisting with onboarding ...

Stretch Zone

Sales Associate

Bettendorf, IA · On-site

$20 - $25/hr

The leader will support your training to maximize commissions * Direct career track with increases and promotions * Lead Sales Associate * Regional Manager Responsibilities * Drive membership sales ...

PetSmart

Retail Sales Associate Full Time

Davenport, IA · On-site

$13.25 - $15.25/hr

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Supports the store with weekly price changes and monthly promotional pricing. * Stages and sorts ...

PetSmart

Retail Sales Associate Part Time

Davenport, IA · On-site

$13 - $19/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Supports the store with weekly price changes and monthly promotional pricing. * Stages and sorts ...

PetSmart

Retail Sales Associate Part Time

Davenport, IA · On-site

$13.25 - $15.25/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Supports the store with weekly price changes and monthly promotional pricing. * Stages and sorts ...

PetSmart

Retail Sales Associate Full Time

Moline, IL · On-site

$14 - $16/hr

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Supports the store with weekly price changes and monthly promotional pricing. * Stages and sorts ...

PetSmart

Retail Sales Associate Part Time

Moline, IL · On-site

$15 - $27.25/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Supports the store with weekly price changes and monthly promotional pricing. * Stages and sorts ...

PetSmart

Retail Sales Associate Full Time

Moline, IL · On-site

$15 - $27.25/hr

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Supports the store with weekly price changes and monthly promotional pricing. * Stages and sorts ...

PetSmart

Retail Sales Associate Full Time

Davenport, IA · On-site

$13 - $19/hr

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Supports the store with weekly price changes and monthly promotional pricing. * Stages and sorts ...

PetSmart

Retail Sales Associate Part Time

Davenport, IA · On-site

$13.25 - $15.25/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Supports the store with weekly price changes and monthly promotional pricing. * Stages and sorts ...

PetSmart

Retail Sales Associate Part Time

Moline, IL · On-site

$14 - $16/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Supports the store with weekly price changes and monthly promotional pricing. * Stages and sorts ...

PetSmart

Retail Sales Associate Part Time

Moline, IL · On-site

$14 - $16/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Supports the store with weekly price changes and monthly promotional pricing. * Stages and sorts ...

PetSmart

Retail Sales Associate Full Time

Moline, IL · On-site

$14 - $16/hr

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Supports the store with weekly price changes and monthly promotional pricing. * Stages and sorts ...

PetSmart

Retail Sales Associate Part Time

Davenport, IA · On-site

$13.25 - $15.25/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Supports the store with weekly price changes and monthly promotional pricing. * Stages and sorts ...

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All JobsSupport Associate JobsSupport Associate Jobs in Atkinson, IL

Support Associate information

See Atkinson, IL salary details

$9

$18

$27

How much do support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for support associate in Atkinson, IL is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.53 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Atkinson, IL are hiring for Support Associate jobs?

Cities near Atkinson, IL with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Atkinson, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,519 per year, or $19 per hour.

Tax Associate

H&R Block

Bettendorf, IA • On-site

$52K - $70K/yr

Full-time

Posted 27 days ago

H&R Block rating

5.7

Company rating: 5.7 out of 10

Based on 295 frontline employees who took The Breakroom Quiz

149th of 154 rated financial services

Job description

About the Role
As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships. You'll earn a competitive hourly rate, with opportunities to increase your earnings as you build tax knowledge and grow in the role. This role is in-person at a local H&R Block tax office.
  • Meet with clients to gather information and understand their tax situation
  • Prepare complete and accurate tax returns with training and support from experienced teammates
  • Explain tax information clearly and provide recommendations in a way clients can easily understand
  • Identify tax savings opportunities and recommend relevant products and services
  • Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
  • Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Required Qualifications
  • Successful completion of the H&R Block Income Tax Course1
  • Experience interacting with customers or clients in a service-oriented environment
  • Strong communication skills, including explaining information clearly and asking questions to understand needs
  • Problem-solving skills, including organizing information and identifying solutions
  • Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
  • High school diploma / GED/ equivalent

Preferred Qualifications
  • Bachelor's degree in accounting, finance, or a related field
  • Experience in a client-facing or consultative role, such as financial advising, insurance, retail sales, or professional services
  • Experience asking questions and recommending solutions based on customer needs
  • Ability to work 15-35 hours per week, with availability up to 40 hours during peak periods
  • Availability to work evenings and weekends during tax season

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
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What H&R Block employees say

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About H&R Block

Sourced by ZipRecruiter

H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world. We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.

Industry

Accounting services, it services and finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Kansas City, MO, US

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