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Support Associate Jobs in West Virginia (NOW HIRING)

$17.50 - $22.75/hr

This role is a position providing support to the patient care team as well as directly attending to certain, specified needs of the patient. This position performs the transportation of patients to ...

$17.50 - $22.75/hr

This role is a position providing support to the patient care team as well as directly attending to certain, specified needs of the patient. This position performs the transportation of patients to ...

Support Associate-10

Morgantown, WV · On-site

$17.50 - $22.75/hr

This role is a position providing support to the patient care team as well as directly attending to certain, specified needs of the patient. This position performs the transportation of patients to ...

Support Associate - MBRCC

Morgantown, WV · On-site

$17.50 - $22.75/hr

This role is a position providing support to the patient care team as well as directly attending to certain, specified needs of the patient. This position performs the transportation of patients to ...

Client Support Associate

Weirton, WV · On-site

$13.50 - $16.50/hr

Client Support Assistant Weirton, WV $13.50 - $16.50/hour + Daily Pay Available Get Hired Fast - Start Working in Days Looking for a steady job with flexible hours and quick pay? Village Caregiving ...

$18.50 - $25/hr

This role is a position providing support to the patient care team as well as directly attending to certain, specified needs of the patient. This position performs the transportation of patients to ...

$18.50 - $25/hr

This role is a position providing support to the patient care team as well as directly attending to certain, specified needs of the patient. This position performs the transportation of patients to ...

$18.50 - $25/hr

This role is a position providing support to the patient care team as well as directly attending to certain, specified needs of the patient. This position performs the transportation of patients to ...

$18.50 - $25/hr

This role is a position providing support to the patient care team as well as directly attending to certain, specified needs of the patient. This position performs the transportation of patients to ...

$18.50 - $25/hr

This role is a position providing support to the patient care team as well as directly attending to certain, specified needs of the patient. This position performs the transportation of patients to ...

This role is a position providing support to the patient care team as well as directly attending to certain, specified needs of the patient. This position performs the transportation of patients to ...

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Support Associate information

See West Virginia salary details

$7

$15

$22

How much do support associate jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for support associate in West Virginia is $15.15, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $16.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Associate, and why are they important?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a Support Associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What are Support Associates?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in West Virginia? The most popular types of Support jobs in West Virginia are:
Support Associate-10

$17.50 - $22.75/hr

Full-time

Posted 7 days ago


West Virginia University rating

6.9

Company rating: 6.9 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

397th of 544 rated colleges and universities


Job description

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position.This role is a position providing support to the patient care team as well as directly attending to certain, specified needs of the patient. This position performs the transportation of patients to and from testing areas and other areas as needed. This position also transports various items throughout the facility.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1.Obtain certification in HeartSaver First Aid within 30 days of hire date.

2. West Virginia state criminal background check required, and Federal, if applicable, for DHHR BMS regulated area.

PREFERREDQUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High school diploma or Equivalent is preferred.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Escortspatients or items safely to the appropriate departments in Ruby Memorial Hospital, Skilled Nursing Facility, Physician Office Center, Cancer Center and Health Sciences Center.

2. Courteously greets patients, identifies self, and then assists in preparing the patient for transport from the department.

3. Monitors the integrity of patient's monitoring and invasive devices at all times duringtransport, andintervenes in emergency situations to ensure patient safety.

4. Responsible for transporting patients with oxygen, including handling and storage of oxygen.

5. Observes and reports to the RN all patient concerns or changes in condition while in transport.

6. Promptly communicates return of patient to the RN.

7. Disinfects wheelchairs and stretchers, after each use.

8. Upon discharge, identifies and safely assists with the transport of patient and patient's possessions to discharge vehicles.

9. Transportspatients and items to and from all areas of the WVUH Campus in a safe and timely manner.

10. Must be able to use the patient transport dispatching system according to the guidelines set up by the Department Manager.

11. Maintains proper oxygen tank levels on each unit daily

12. Positionswheelchairs and stretchers back to place of origin.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. The National Institute for Occupational Safety and Health recommends minimizing the need for employees to manually lift patients, and limit safe patient handling to 35 pounds. All transfers, lifts and re-positioning will be completed utilizing the lift equipment and/or other patient handling aids as indicated by the patient's profile and appropriate algorithms.

2. Heavy/Hard work:Work requires strength and/or stamina for lifting, moving, stooping, reaching, standing, and walking for long periods of time. Handling of materials and equipment weighing up to 50 pounds. Pushing/pulling carts weighing up to 200 pounds.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND ABILITIES:

1. Unlicensed assistive personnel (UAP) may have limited access to medications including duringtransport of non-controlled substances at the request of a licensed care provider.

Additional Job Description:

Hours: 3;00pm - 11:30pm

Scheduled Weekly Hours:

40

Shift:

Evening (United States of America)

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

WVUH West Virginia University Hospitals

Cost Center:

613 WVUH Central Transport

Address:

1 Medical Center DriveMorgantownWest Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.


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