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Support Associate Jobs in North Carolina (NOW HIRING)

Support Associate

Durham, NC · On-site

$16.50 - $21.25/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Support Associate

Durham, NC · On-site

$16.50 - $21.25/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Support Associate

Wilmington, NC · On-site

$15.75 - $20.50/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Support Associate

Wilmington, NC · On-site

$15.75 - $20.50/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Support Associate

Mebane, NC · On-site

$14.75 - $19/hr

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're ...

Admin Support Associate

Chapel Hill, NC · On-site

$16.50 - $26/hr

The Administrative Associate manages the reception area, provides general administrative and clerical support, coordinates daily office activities, and ensures effective workflow and communication ...

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Showing results 1-20

Support Associate information

See North Carolina salary details

$9

$17

$25

How much do support associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for support associate in North Carolina is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.23 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in North Carolina?

The most popular types of Support jobs in North Carolina are:

What cities in North Carolina are hiring for Support Associate jobs?

Cities in North Carolina with the most Support Associate job openings:

Infographic showing various Support Associate job openings in North Carolina as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,987 per year, or $17.8 per hour.

Administrative Support Associate

Greenville, NC • On-site

ECU Health Medical Center
Health Care and Social Assistance • 1 - 5K employees

$17.76/hr

Other

This job post has expired today. Applications are no longer accepted.


ECU Health rating

7.1

Company rating: 7.1 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

380th of 898 rated healthcare providers


Job description

Administrative Support Associate

Job Title - Administrative Support Associate

Position Number - T10421

Vacancy Open to - All Candidates

Department - AAH College of Business Academic

Department Homepage - https://business.ecu.edu/

Advertising Department - COLLEGE OF BUSINESS/INFORMATION & TECHNOLOGY SERVICES

Division - Academic Affairs

Classification Title - Administrative Support Associate

Competency Level - 2 - Journey

Working Title - Administrative Support Associate- Journey

Number of Vacancies - 1

Full Time Equivalent (FTE) - .5

Full time or Part time - Part Time

Hourly Salary Rate/Range - $17.76

Position Location (City) - Greenville

Position Type - Temporary Staff

Job Category - Staff - Temporary

Be a Pirate! East Carolina University (ECU) is consistently ranked among the nation's top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output. Founded in 1907, ECU is a public, four-year university located in Greenville, N.C., which is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn. ECU's commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university's leadership in translating research into meaningful community partnerships and measurable societal benefits. The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.

Primary Purpose of Organizational Unit - The East Carolina University College of Business provides leadership and administrative oversight for the College's academic and support units in achieving its mission of providing an engaging learning environment to the leaders of today and tomorrow while expanding business knowledge and serving our communities. The foundation of our mission is the integration of four critical elements: Think, Value, Communicate, Lead.

Primary Purpose of Position - The Administrative Support Associate reports to the Director of Operations for the College of Business. The scope of the position extends from the College of Business to the entire University community. The Administrative Support Associate regularly interacts with a broad range of College stakeholders, requiring strong communication skills and the ability to use a wide range of resources for providing support. The Administrative Support Associate is integral to the College of Business academic departments and is responsible for providing frontline support to the faculty. The Administrative Support Associate maintains an in-depth understanding of a wide variety of University and College policies, procedures, and information systems related to academic department budgeting, purchasing, travel procedures, course schedules, fixed asset inventory control tracking, and information dissemination. Responsibilities include but are not limited to: faculty travel submission and reimbursements, direct payments, ProCard purchases and reconciliation, PORT purchases, department budget, course scheduling in Banner, department purchases, preparation of documents and reports, use of technology/equipment, organizing and maintaining files, posting information, mail distribution to faculty and interaction with students, staff, and faculty and other duties as requested.

Minimum Education, Knowledge, Skills, and Experience - High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

License or Certification Required by Statute or Regulation - N/A

License or Certification Required by the Department - N/A

Preferred Education, Knowledge, Skills, and Experience - Previous ECU experience preferred.

Special Instructions to Applicant - * Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. * If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). * Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. * All applications must be submitted by 11:59 p.m. (EST) on the closing date indicated.

Additional Instructions to Applicant - In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable. Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Job Open Date - 08/20/2026

Open Until Filled - No

Job Close Date - 09/04/2026

Nondiscrimination Statement - East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department for Disability Support Services at (252) 737-1016 (Voice/TTY).

Eligibility for Employment - Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Department for People Operations, Success, and Opportunity - If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.


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