Job Title
*THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*
Duties include, but are not limited to, the following:
- Receives telephone calls;
- Recommends course of action for Veteran to complete their IV case;
- Explains the process of submitting forms and evidence documentation;
- Prepares well-defined case notes;
- Processes incoming mail for distribution;
- Completes data entry of FTI income data;
- Performs duties related to receipt, intake, indexing, and scanning income verification documents;
- Provides clerical and administrative support to the service
Work Schedule: Monday through Friday, 9:00am - 5:30pm
Recruitment & Relocation Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved