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Support Administrator Jobs (NOW HIRING)

Sales Support Administrator Break Into Sales -- No Experience Needed. We Train You. Ready to start a real career in sales but don't know where to begin? This is your opportunity to get your foot in ...

Sales Support Administrator Break Into Sales -- No Experience Needed. We Train You. Ready to start a real career in sales but don't know where to begin? This is your opportunity to get your foot in ...

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Customer Support Administrator | Temp-to-Hire Franklin Lakes, NJ area | Fully on-site Monday - Thursday | 8:30am to 5:00pm | Between Memorial Day & Labor Day, Friday schedule is 8:30am to 3:30pm ...

Sales Support Administrator

Fife, WA ยท On-site

$23 - $26/hr

Support the workflow of the inside sales team. Essential Skills * Experience in admin or customer service roles. * Proficiency in Microsoft Office. * Strong customer service skills. * Experience in ...

Sales Support Administrator

Sherwood, OR ยท On-site

$22 - $27.25/hr

YOUR MISSION STUDSON is seeking a highly detailed and proactive Sales Support Administrator to join our team in Sherwood, Oregon. You will play a vital role in providing administrative and ...

$17.75 - $22/hr

About this opportunity The role of Sales Support Administrator is responsible for working closely with and supporting the Commercial Director and downlines on administrative matters. He/she will ...

Sales Support Administrator I Location: Rockford, IL 61103 Work Model: Onsite (Hybrid flexibility after training) Duration: 12 months (Possible Extensions) Hours: 40 hours/week Schedule: Monday ...

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Support Administrator information

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$12

$22

$31

How much do support administrator jobs pay per hour?

As of May 31, 2026, the average hourly pay for support administrator in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Support Administrator vs Customer Support Specialist?

AspectSupport AdministratorCustomer Support Specialist
Required CredentialsTypically requires a high school diploma or equivalent; certifications in IT or customer service can be a plusUsually requires a high school diploma; certifications in customer service or communication skills are common
Work EnvironmentOffice setting, often in IT or technical support departmentsCall centers, retail, or online support platforms
Employer & Industry UsageUsed in IT, tech, and corporate support departmentsCommon across retail, telecom, and service industries

The Support Administrator primarily manages support processes, systems, and technical issues within organizations, often focusing on internal support. In contrast, Customer Support Specialists directly assist customers with inquiries, troubleshooting, and service issues. While both roles require strong communication skills, the Support Administrator typically handles more technical or administrative tasks, whereas the Customer Support Specialist focuses on customer interaction and satisfaction.

More about Support Administrator jobs
What cities are hiring for Support Administrator jobs? Cities with the most Support Administrator job openings:
What states have the most Support Administrator jobs? States with the most job openings for Support Administrator jobs include:
Infographic showing various Support Administrator job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 94% Full Time, and 5% Contract. Highlights an 17% Physical, 14% Hybrid, and 69% Remote job distribution, with an average salary of $47,756 per year, or $23 per hour.
Program Support Administrator

Program Support Administrator

Janicki Industries, Inc.

Hamilton, WA โ€ข On-site

Full-time

Posted 19 days ago


Job description

Janicki Industries is an innovative, family-owned aerospace company located at the foot of the Cascades. We focus on engineering and manufacturing complex projects for companies in the aerospace, defense, and space industries. We are looking for a Program Support Administrator to join our growing team.

This position is located on-site in Hamilton, Washington State.

POSITION DESCRIPTION

The Program Support Administrator may be responsible for managing sales and contract activities generated by the Space, Military, or Marine department. This includes, but is not limited to, participating in bidding projects, reviewing sales and contracts, and cost estimating.


This position involves specialized and technical work requiring thorough knowledge of state and federal laws, best practices, and company policies and procedures. Strong communication skills and an excellent understanding of Janicki Industries' Manufacturing Processes, Standard Products, Accounting Processes, and Sales Processes are essential.
This role requires the ability to work in a fast-paced, dynamic environment while effectively managing shifting priorities. It is also critical to maintain internal and external customer confidentiality.

The following essential job functions are performed as a Program Support Administrator:

  • Reviews and executes contracts, agreements, terms & conditions, and customer requirements
  • Facilitates the contract process by reviewing agreements for deviations from Janicki Industriesโ€™ proposals and ensuring mutual agreement between JI and the customer
  • Coordinates with customer representatives for Invoice Forecasting and with JI Accounting/BIS to capture required information and prepare Progress Payment forms (SF1443) for invoicing
  • Works closely with Program Managers to ensure contracts are executed within specified terms
  • Assesses potential risks associated with contract terms and implements steps to mitigate them
  • Ensures all contractual deadlines and conditions, including payments and shipments, are met
  • Maintains an organized system of physical and digital records
  • Establishes standardized language for existing and new contracts
  • Reviews incoming quote requests (RFQs) to identify submission requirements and set up new projects using incoming data
  • Communicates with customers and completes necessary reports, forms, and surveys.
  • Leverages experience and judgment to effectively plan and accomplish goals
  • Prepares systems and supporting documents for the execution of shipping and invoicing.
  • Monitors SQL reports and the Sales database to ensure accuracy and assists with troubleshooting report data in SAP
  • Tracks awarded projects to ensure alignment with scope and requirements
  • Supports the team in record management and documentation of project administration details
  • Develops and updates management reports and presentations as needed
  • Understands Janicki Industries' business systems, procedures, and processes, ensuring seamless integration
  • Self-motivated and detail-oriented, with strong organizational, written, and verbal communication skills
  • Proficient in Microsoft Word, PowerPoint, Excel, SAP, and ECTR
  • Thrives under pressure while meeting multiple deadlines efficiently
  • Must have excellent communication skills, both verbal and written in the English language
  • Being at work on time and maintaining good attendance is a condition of employment and is an essential function of the job
  • Perform other duties as assigned

QUALIFICATIONS

  • Due to our ITAR and EAR regulations, applicants must be a US Citizen or of Legal Permanent Resident Status as defined by 8 U.S.C. 1324b (a) (3).
  • This position requires the ability to obtain a U.S. Secret Security Clearance (U.S. Citizenship Required). Janicki will assist with gaining this access once employed. Special Access Program or other Government Access Requirements are mandatory for this position and requires candidate agreed to enter a Continuous Evaluation program.

EDUCATION/EXPERIENCE

  • A bachelorโ€™s degree is required, preferably in business administration, program management, engineering, or a related field. Extensive industry experience may be substituted for education based on qualifications
  • 7โ€“10 years of relevant experience in sales, contracts, or program management, with aerospace industry experience strongly preferred
  • Advanced proficiency in software programs, including Microsoft Office, SAP, SQL reporting, and other relevant business tools
  • Exceptional verbal and written communication skills in English, with experience presenting to executives, managing customer relations, and negotiating contracts

ADDITIONAL INFORMATION

  • Salary range for this role is between $83,000 - $110,000, plus discretionary bonus, 401(k) matching, vacation, and health benefits. Employees can also receive additional pay for off-shifts. The range provided is Janickiโ€™s estimate of the base compensation for this role. Actual amount offered will be based on job-related and non-discriminatory factors such as experience, location, education, training, skills, and abilities
  • By applying for this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified, you may be contacted for this and future openings

BENEFITS

  • Medical, dental, and vision insurance with employer contribution
  • Disability insurance as well as Life/AD&D insurance
  • HSA (Health Savings Account) with employer contribution and FSA (Flexible Savings Account)
  • 401k with employer matching
  • Paid time off and paid holidays (including two floating holidays)
  • Education reimbursement program
  • Several shift options
  • Premium pay for off-shifts

Not sure that youโ€™ll be the perfect fit for this role? You should still apply! Weโ€™ll review your application for other opportunities. We are always on the lookout for talented people!

Janicki Industries is an Equal Opportunity Employer. Janicki Industries does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, marital or familial status, physical or mental disability, genetic information, age, retaliation, veteran/military service status, or any other legally protected status. Janicki is proud to be a military friendly employer.

Applicants or employees wishing to view a copy of Janicki Industriesโ€™ Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (360) 404-1997.

As a federal government contractor and a recipient of federal funding, Janicki is required to abide by federal drug testing requirements (including preemployment drug testing for cannabis). Additionally, because of Janickiโ€™s work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment.