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Support Administrator Jobs (NOW HIRING)

ELGi

Customer Support Administrator

Charlotte, NC · On-site

$16.75 - $22.25/hr

About the Opportunity The Customer Support Administrator is a multifaceted role responsible for providing comprehensive support to regional sales managers, distributors, and the customer support team.

FastSigns

Sales Support Administrator

Jacksonville, FL · On-site

$20 - $22/hr

We are seeking a Sales Support Administrator to be the welcoming face of our center and the organizational backbone of our sales team. If you thrive on keeping details accurate, greeting customers ...

System One

Principle Support Adminstrator

Herndon, VA · Remote

Principal Support Administrator (Executive Admin Support) Type: Direct Hire (W2) Location: Remote Schedule: Full-time, 40 hours/week Compensation: $140,000-$150,000 base salary Clearance Required:

System One

Principle Support Adminstrator

Herndon, VA · Remote

Principal Support Administrator (Executive Admin Support) Type: Direct Hire (W2) Location: Remote Schedule: Full-time, 40 hours/week Compensation: $140,000-$150,000 base salary Clearance Required:

System One

Principle Support Adminstrator

Herndon, VA · Remote

Principal Support Administrator (Executive Admin Support) Type: Direct Hire (W2) Location: Remote Schedule: Full-time, 40 hours/week Compensation: $140,000-$150,000 base salary Clearance Required:

System One

Principle Support Adminstrator

Herndon, VA · Remote

Principal Support Administrator (Executive Admin Support) Type: Direct Hire (W2) Location: Remote Schedule: Full-time, 40 hours/week Compensation: $140,000-$150,000 base salary Clearance Required:

System One

Principle Support Adminstrator

Herndon, VA · Remote

Principal Support Administrator (Executive Admin Support) Type: Direct Hire (W2) Location: Remote Schedule: Full-time, 40 hours/week Compensation: $140,000-$150,000 base salary Clearance Required:

System One

Principle Support Adminstrator

Herndon, VA · Remote

Principal Support Administrator (Executive Admin Support) Type: Direct Hire (W2) Location: Remote Schedule: Full-time, 40 hours/week Compensation: $140,000-$150,000 base salary Clearance Required:

System One

Principle Support Adminstrator

Herndon, VA · Remote

Principal Support Administrator (Executive Admin Support) Type: Direct Hire (W2) Location: Remote Schedule: Full-time, 40 hours/week Compensation: $140,000-$150,000 base salary Clearance Required:

Janicki Industries, Inc.

$83 - $110/hr

We are looking for a Program Support Administrator to join our growing team. This position is located on-site in Hamilton, Washington State. POSITION DESCRIPTION The Program Support Administrator may ...

System One

Vendor Support Administrator

Ridgefield, CT · Remote

Vendor Support Administrator Location: Ridgefield, CT Type: Contract Work Model: Hybrid - onsite and remote Responsibilities * Supporting the supplier on-boarding team on daily activities * Data ...

System One

Vendor Support Administrator

Ridgefield, CT · Remote

Vendor Support Administrator Location: Ridgefield, CT Type: Contract Work Model: Hybrid - onsite and remote Responsibilities * Supporting the supplier on-boarding team on daily activities * Data ...

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Support Administrator information

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How much do support administrator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for support administrator in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Support Administrator vs Customer Support Specialist?

AspectSupport AdministratorCustomer Support Specialist
Required CredentialsTypically requires a high school diploma or equivalent; certifications in IT or customer service can be a plusUsually requires a high school diploma; certifications in customer service or communication skills are common
Work EnvironmentOffice setting, often in IT or technical support departmentsCall centers, retail, or online support platforms
Employer & Industry UsageUsed in IT, tech, and corporate support departmentsCommon across retail, telecom, and service industries

The Support Administrator primarily manages support processes, systems, and technical issues within organizations, often focusing on internal support. In contrast, Customer Support Specialists directly assist customers with inquiries, troubleshooting, and service issues. While both roles require strong communication skills, the Support Administrator typically handles more technical or administrative tasks, whereas the Customer Support Specialist focuses on customer interaction and satisfaction.

Is support administrator a hard job?

Support administrator roles can be challenging due to the need to handle multiple tasks such as troubleshooting, customer communication, and system management. The job often requires strong organizational skills, problem-solving abilities, and familiarity with support tools or ticketing systems. The difficulty level varies depending on the complexity of the support environment and the individual's experience.

What does a support administrator do?

A support administrator manages and maintains technical support systems, assists users with troubleshooting issues, and ensures smooth operation of support services. They often use ticketing software, communicate with clients or staff, and may coordinate with technical teams to resolve problems efficiently.

What qualifications do I need to be a support administrator?

Support administrators typically need a high school diploma or equivalent, with many roles preferring or requiring a bachelor's degree in fields like business, IT, or related areas. Relevant skills include customer service, communication, problem-solving, and familiarity with support tools or ticketing systems; certifications such as CompTIA A+ or ITIL can also be beneficial.
More about Support Administrator jobs

What cities are hiring for Support Administrator jobs?

Cities with the most Support Administrator job openings:

What states have the most Support Administrator jobs?

States with the most job openings for Support Administrator jobs include:

Support Administrator jobs near you
Infographic showing various Support Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,756 per year, or $23 per hour.

Customer Support Administrator

ELGi

Charlotte, NC • On-site

$16.75 - $22.25/hr

Full-time

Re-posted 22 days ago

Job description

About Us

Established in 1960, ELGi is a global compressed air solutions provider with over two million customers across 100 countries. With over 400 products and accessories, ELGi aims to provide the lowest ownership cost experience supported by responsive service. Our brand goal of being "Always Better" for our customers, employees, investors, suppliers, distributors, and societies serves as the backbone for our aspiration to be the preferred compressed air partner. Established in 2012, ELGi Compressors USA provides compressed air solutions to a variety of markets and applications throughout North America. We believe the USA will be a critical driver in our growth ambitions and are aggressively investing in establishing our market capabilities, expanding distribution, and building customer trust. As we approach our business goals, we aim to become the employer of choice.

About the Opportunity

The Customer Support Administrator is a multifaceted role responsible for providing comprehensive support to regional sales managers, distributors, and the customer support team. This position involves handling customer/distributor requests, coordinating order fulfillment with operations, providing quotations, information on stock availability, delivery dates, and prices, as well as efficiently handling order management.

As a Customer Support Administrator, you will:

  • Respond to inbound phone calls and e-mails from distributors and the general public.
  • Provide customer support to ELGi network of distributors and regional Sales Managers, including, but not limited to, providing quotations, information on product specifications/availability (based on service level agreement with operations), and providing order acknowledgement.
  • Generate invoices for parts, equipment and accessories, ensuring appropriate pricing, discounts, and/or freight charges are applied. Review incoming purchase orders for accuracy and completeness before processing.
  • Track fulfillment of sales orders, including monitoring, reporting, and communication around on-time delivery status.
  • Coordinate the processing and invoicing for distributor consignment inventory, involving the appropriate internal contact(s) as needed.
  • Coordinate with logistics function to ensure on-time shipment.
  • Coordinate with AR on credit card payments and credit holds.
  • Provide estimates for customer freight in distributor/customer quotes.
  • Process Credits and RMAs.
  • Proactively identify opportunities for process improvements to enhance the efficiency of order management.

The Customer Support Administrator opportunity may be a match for you if you have the following qualifications:

  • High School Diploma or equivalent.
  • 2+ years of experience providing customer and/or sales support in a manufacturing or distribution environment.
  • Proficiency with Microsoft Office Suite, Windows Operating System, CRM (Salesforce) and ERP system(s).
  • Exceptional customer service skills.
  • Effective written and oral communication skills.
  • Strong time management, organization, and prioritization skills.
  • Good mathematical and analytical abilities.
  • Keen attention to detail.
  • Customer-focused and team-oriented.
  • Associate's or Bachelor's Degree in a relevant field preferred
  • Production and/or fulfillment experience in a manufacturing or distribution environment preferred
  • Industrial or technical product experience preferred

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