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Support Administrator Jobs (NOW HIRING)

ListEngage

Systems Support Administrator

Framingham, MA · Remote

The Systems Support Administrator will be responsible for managing all aspects of software and platform administration in a fully remote, distributed environment. This role will be the primary point ...

GeoShack

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Service & Support Administrator

Dallas, TX · On-site

$24 - $28/hr

As we continue to grow in the marketplace, we need to hire a full-time Service & Support Administrator to join our office in Dallas, TX. The Service & Support Administrator will be responsible for ...

InstantServe LLC

Decision Support Administrator

$18.50 - $25.25/hr

Job Title: Senior Workforce Economist / Decision Support Administrator Location: Tallahassee, FL (Remote) Duration: 12 Month with possible extension Core Competencies: Economic Analysis & Labor ...

ITW Instron

Sales Support Administrator

Norwood, MA

$29 - $32/hr

The Sales Support Administrator for the Americas Sales organization provides administrative support to all members of their assigned team and shares accountability for their assigned team's sales ...

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How much do support administrator jobs pay per hour?

As of May 31, 2026, the average hourly pay for support administrator in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Support Administrator vs Customer Support Specialist?

AspectSupport AdministratorCustomer Support Specialist
Required CredentialsTypically requires a high school diploma or equivalent; certifications in IT or customer service can be a plusUsually requires a high school diploma; certifications in customer service or communication skills are common
Work EnvironmentOffice setting, often in IT or technical support departmentsCall centers, retail, or online support platforms
Employer & Industry UsageUsed in IT, tech, and corporate support departmentsCommon across retail, telecom, and service industries

The Support Administrator primarily manages support processes, systems, and technical issues within organizations, often focusing on internal support. In contrast, Customer Support Specialists directly assist customers with inquiries, troubleshooting, and service issues. While both roles require strong communication skills, the Support Administrator typically handles more technical or administrative tasks, whereas the Customer Support Specialist focuses on customer interaction and satisfaction.

More about Support Administrator jobs
What cities are hiring for Support Administrator jobs? Cities with the most Support Administrator job openings:
What states have the most Support Administrator jobs? States with the most job openings for Support Administrator jobs include:
Support Administrator jobs near you
Infographic showing various Support Administrator job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 94% Full Time, and 5% Contract. Highlights an 17% Physical, 14% Hybrid, and 69% Remote job distribution, with an average salary of $47,756 per year, or $23 per hour.

Day Support Administrator

Cornerstone Support Services, Inc.

Mechanicsville, VA • On-site

Full-time

Posted 11 days ago

Job description

Salary: $70,000 - $75,000

About Cornerstone Support Services
Cornerstone Support Services is a mission-driven non-profit dedicated to providing exceptional residentialand cutting edge day support services to individuals with intellectual and developmental disabilities. Were looking to shift the paradigm of traditional day support, and are seeking an enterprising leader to accomplish this.


The Role
As the Day Support Administrator, you will lead the overall transformation, collaboration, and quality oversightof our Day Support program. From coordinating services, to ensuring every participants goals are front and center, you'll play a vital role in shaping experiences that truly matter. You won't just manage a program, you'll transcend the environment where individuals thrive, achieve their goals, and feel valued every day.


What You'll Do


Lead Program Operations

Oversee daily operations in a safe, structured, and person-centered environment
Develop and monitor program schedules, activities, and service delivery plans aligned with participant goals
Collaborate with the Director and interdisciplinary team for continuity of care
Maintain compliance with all applicable federal, state, and local regulations
Supervise & Develop Your Team
Directly supervise DSPs, Program Specialists, and assigned staff
Conduct regular performance evaluations, coaching sessions, and one-on-ones
Coordinate staff scheduling to maintain appropriate participant-to-staff ratios
Lead recruitment, hiring, and onboarding of new team members


Ensure Documentation Quality
Review and approve all program documentation including PCRs, Part V documents, and ISPs
Conduct quality control audits on case files, service records, and program notes
Monitor and address documentation deficiencies with corrective action plans
Ensure all records comply with HIPAA and organizational privacy policies


Resolve Issues & Manage Complaints
Act as the primary contact for complaints and concerns from participants, families, and staff
Investigate incidents, document findings, and implement corrective actions
Facilitate conflict resolution in a professional and empathetic manner
Ensure timely and accurate incident reporting to regulatory bodies
Drive Quality Assurance
Conduct program audits and observations to assess service quality and safety
Develop and implement quality improvement initiatives based on audit findings
Stay current with regulatory changes and best practices in the I/DD field

Other duties as assigned


What We're Looking For


Education
Bachelor's degree in Human Services, Social Work, Psychology, or related field (preferred)
Associate's degree + substantial relevant experience will be considered


Experience
5+ years in human services, residential, or day support settings serving individuals with I/DD
2+ years of supervisory or leadership experience in a comparable setting
Demonstrated experience with documentation review, quality assurance, and regulatory compliance
Experience managing complaints, investigations, and corrective action plans


Skills & Knowledge
Strong knowledge of PCRs, Part V documentation, ISPs, and applicable regulations
Excellent organizational, problem-solving, and time-management skills
Strong written and verbal communication skills
Proficiency in EHR systems and Microsoft Office Suite
Commitment to person-centered practices, dignity, and individual rights


Additional Requirements
Valid driver's license and reliable transportation
Ability to pass criminal background check, child abuse clearance, and FBI fingerprint check
Current CPR/First Aid certification (or ability to obtain upon hire)
Must meet all state-mandated and organizational training requirements