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Supplier Success Manager Jobs (NOW HIRING)

Tang+Company

Supplier Success Agent

Torrance, CA · On-site

Supplier Success Agent CanQualify is an industry-leading compliance management company helping clients streamline contractor qualification, safety, and risk management processes. Recently acquired by ...

CareOnSite

Supplier Success Agent

Torrance, CA · On-site

Supplier Success Agent Location: Torrance, CA CanQualify is an industry-leading compliance management company helping clients streamline contractor qualification, safety, and risk management ...

Tang and Company

Supplier Success Agent

Torrance, CA · On-site

Supplier Success Agent Location: Torrance, CA CanQualify is an industry-leading compliance management company helping clients streamline contractor qualification, safety, and risk management ...

Captivea USA

Customer Success Manager

Orlando, FL · On-site

$15K - $25K/mo

Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the ... Technical or functional understanding of business processes (finance, operations, supply chain, etc.

Remarcable, Inc.

Supplier Onboarding Manager

Omaha, NE · On-site

$65K - $85K/yr

Supplier Onboarding Managers take responsibility for the success of their clients' experience with the platform. Reporting directly to the Director of Supplier Success, this is an excellent ...

BackOps

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager BackOps is at the forefront of supply chain intelligence, leveraging advanced AI to optimize logistics processes. Our solutions empower logistics teams to maximize efficiency ...

BackOps

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager BackOps is at the forefront of supply chain intelligence, leveraging advanced AI to optimize logistics processes. Our solutions empower logistics teams to maximize efficiency ...

Tiretutor

Customer Success Manager

Boston, MA · On-site

$85K - $95K/yr

Customer Success Manager We're looking for a Customer Success Manager who will own the entire post ... Tire Tutor's products are designed to support independent businesses, optimize their supply chain ...

Addison Group

Customer Success Manager

Centennial, CO · On-site

$83K - $117K/yr

Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 ... Partner with Sales, Operations, Production, Quality, Engineering, and Supply Chain teams to support ...

Rexel

Customer Success Manager

Rochester, NY · On-site

... supplies in the United States. Rexel USA operates its electrical distribution business in the ... The Customer Success Manager is responsible for growing and retaining Rexel's Annual Recurring ...

Rexel France

Customer Success Manager

Rochester, NY · On-site

... supplies in the United States. Rexel USA operates its electrical distribution business in the ... The Customer Success Manager is responsible for growing and retaining Rexel's Annual Recurring ...

REXEL

Customer Success Manager

Broken Arrow, OK

... supplies in the United States. Rexel USA operates its electrical distribution business in the ... The Customer Success Manager is responsible for growing and retaining Rexel's Annual Recurring ...

REXEL INC

Customer Success Manager

Broken Arrow, OK · On-site

... supplies in the United States. Rexel USA operates its electrical distribution business in the ... The Customer Success Manager is responsible for growing and retaining Rexel's Annual Recurring ...

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Supplier Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do supplier success manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for supplier success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a supplier success manager?

A Supplier Success Manager is a professional responsible for building and maintaining strong relationships with suppliers to ensure their success within a company's supply chain or marketplace. Their main duties include onboarding new suppliers, providing ongoing support, and helping suppliers maximize their performance and satisfaction. They also serve as a liaison between the company and its suppliers, addressing concerns, facilitating communication, and implementing strategies to drive mutual growth. Supplier Success Managers play a critical role in optimizing supplier engagement, retention, and overall business results.

How does a supplier success manager typically collaborate with internal teams to ensure supplier performance?

A Supplier Success Manager works closely with procurement, quality assurance, and logistics teams to ensure supplier performance meets company standards. They facilitate regular meetings to review supplier metrics, address issues, and align on strategic goals. Effective collaboration often involves sharing feedback, coordinating process improvements, and ensuring transparent communication between all parties. This cross-functional teamwork is essential for proactively resolving challenges and driving continuous improvement in supplier relationships.

What are the key skills and qualifications needed to thrive as a supplier success manager, and why are they important?

To thrive as a Supplier Success Manager, you need a solid background in supply chain management, vendor relations, and contract negotiation, often supported by a relevant degree or experience in procurement. Familiarity with procurement platforms, ERP systems, and supplier management software is typically required. Exceptional communication, problem-solving, and relationship-building skills help you effectively support and collaborate with suppliers. These skills ensure strong supplier partnerships, optimize performance, and drive overall business success.

What is the difference between Supplier Success Manager vs Supplier Account Manager?

AspectSupplier Success ManagerSupplier Account Manager
Primary FocusEnsuring supplier satisfaction, onboarding, and ongoing supportManaging supplier accounts, negotiations, and sales growth
Work EnvironmentCustomer-centric, collaborative, cross-functional teamsSales-driven, client relationship management
Required SkillsCommunication, problem-solving, relationship buildingNegotiation, sales, account management

The Supplier Success Manager primarily focuses on supporting and maintaining strong relationships with suppliers to ensure their success and satisfaction. In contrast, the Supplier Account Manager concentrates on managing supplier accounts to drive sales and revenue growth. While both roles require relationship skills, the Success Manager emphasizes support and onboarding, whereas the Account Manager emphasizes sales and account growth.

What cities are hiring for Supplier Success Manager jobs?

Cities with the most Supplier Success Manager job openings:

What states have the most Supplier Success Manager jobs?

States with the most job openings for Supplier Success Manager jobs include:

What are popular job titles related to Supplier Success Manager jobs?

For Supplier Success Manager jobs, the most frequently searched job titles are:

Infographic showing various Supplier Success Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Supplier Success Agent

Torrance, CA • On-site

CareOnSite Medical Services
See more jobs at CareOnSite Medical Servicesexternal

Other

Posted 22 days ago

Job description

Supplier Success Agent
Location: Torrance, CA
CanQualify is an industry-leading compliance management company helping clients streamline contractor qualification, safety, and risk management processes. Recently acquired by Tang & Company, a family-owned organization with over 45 years of experience in the Oil & Gas, Construction, and Industrial sectors, CanQualify continues to grow its platform and service capabilities to better serve clients nationwide.
Position Overview
We're looking for a motivated, detail-oriented, and proactive Supplier Success Agent to join our team full-time. In this role, you'll be the primary point of contact for our suppliersproviding exceptional support, ensuring a smooth onboarding experience, and helping suppliers successfully navigate compliance requirements and the CanQualify platform.
The ideal candidate is a self-starter who thrives in a fast-paced, evolving environment, takes ownership of their work, and is comfortable creating structure where needed. As CanQualify continues to grow, this role will play an important part in identifying process improvements, documenting best practices, and developing training resources to support both suppliers and internal teams.
Work Schedule
  • Full-Time, Monday through Friday
  • Hours: 6:00 AM 2:30 PM (Pacific Time)
Key Responsibilities
  • Serve as the first point of contact for supplier inquiries via phone, email, and chat.
  • Provide step-by-step assistance to suppliers navigating the CanQualify platform and compliance requirements.
  • Manage incoming requests, troubleshoot issues, and escalate complex concerns when necessary.
  • Maintain accurate records of supplier interactions and follow up to ensure timely resolution.
  • Collaborate with Account Managers, Compliance Specialists, and other departments to support supplier satisfaction and program success.
  • Educate supplier users about CanQualify's tools, features, and compliance requirements.
  • Identify recurring customer needs, pain points, and process gaps, providing recommendations to improve service delivery and the supplier experience.
  • Develop, document, and maintain Standard Operating Procedures (SOPs), knowledge base articles, training materials, and other process documentation as business needs evolve.
  • Assist in creating and updating internal training resources to support team growth and consistency.
  • Take initiative in improving workflows, identifying efficiencies, and contributing to operational excellence.
  • Proactively identify opportunities to expand supplier engagement and adoption of CanQualify services.
Qualifications
  • 13 years of customer service, customer success, account support, or client-facing experience, preferably in a B2B or SaaS environment.
  • Strong communication skillsboth written and verbal.
  • Exceptional attention to detail and organizational abilities.
  • Self-starter with the ability to work independently, manage competing priorities, and adapt to changing business needs.
  • Strong problem-solving mindset and ability to work under minimal supervision.
  • Experience creating, maintaining, or improving SOPs, process documentation, training materials, or knowledge base content is highly preferred.
  • Comfortable working in a dynamic, growth-oriented environment where processes and responsibilities may evolve.
  • Proficient in Microsoft Office Suite and comfortable learning new software tools.
  • Experience in construction, energy, contractor management, or industrial compliance management is a plus.
Why Join CanQualify?
  • Opportunity to be part of a fast-growing organization backed by Tang & Company.
  • Collaborative, team-oriented culture that values initiative and innovation.
  • Competitive compensation and benefits package.
  • Room for career advancement and professional development.

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