ZipRecruiter

Log In

1

Supervisor Customer Jobs in Nevada (NOW HIRING)

DHL

Customer Service Supervisor

Las Vegas, NV · On-site

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DPDHL

Customer Service Supervisor

Las Vegas, NV

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

Nevada Pic a Part

Customer Service Supervisor

Las Vegas, NV · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Supervisor Location: 5100 N. Lamb Blvd. Las Vegas, NV 89115 Pay: $21/hour plus commissions Hours: Full-time: 40 hours/week (4/10 hour days, including one weekend day a ...

Nevada Pic A Part LLC

Customer Service Supervisor

Las Vegas, NV · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Requirements Customer Service Representative Supervisor Location: 5100 N. Lamb Blvd. Las Vegas, NV 89115 Pay: $21/hour plus commissions Hours: Full-time: 40 hours/week (4/10 hour days, including one ...

Nevada Pic a Part

Customer Service Supervisor

Henderson, NV · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Supervisor Location: 5100 N. Lamb Blvd. Las Vegas, NV 89115 Pay: $21/hour plus commissions Hours: Full-time: 40 hours/week (4/10 hour days, including one weekend day a ...

Nevada Pic A Part LLC

Customer Service Supervisor

Henderson, NV · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Requirements Customer Service Representative Supervisor Location: 5100 N. Lamb Blvd. Las Vegas, NV 89115 Pay: $21/hour plus commissions Hours: Full-time: 40 hours/week (4/10 hour days, including one ...

Axos Bank

Consumer Customer Operations Supervisor

Las Vegas, NV · On-site

$20 - $27.88/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience using Salesforce or equivalent Customer Relationship Management software. * Previous Banking experience is required. Qualifications: * 2+ years of experience in Call Center Supervisor role ...

Axos Bank

Consumer Customer Operations Supervisor

Las Vegas, NV · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experienceusing Salesforce or equivalent Customer Relationship Management software. * Previous Banking experience is required. Qualifications: * 2+ years of experience in Call Center Supervisor role ...

Daikin

Customer Service Supervisor

Las Vegas, NV · On-site

Responsible for time & attendance of Customer Service Representatives. * Delegate all work flow to team representatives and accountable for their goals and work performance. * Provide feedback to ...

Daikin

Customer Service Supervisor

Las Vegas, NV

Responsible for time & attendance of Customer Service Representatives. * Delegate all work flow to team representatives and accountable for their goals and work performance. * Provide feedback to ...

Daikin

Customer Service Supervisor

Las Vegas, NV

Responsible for time & attendance of Customer Service Representatives. * Delegate all work flow to team representatives and accountable for their goals and work performance. * Provide feedback to ...

next page

Showing results 1-20

All JobsSupervisor Customer JobsSupervisor Customer Jobs in Nevada

Supervisor Customer information

What is a supervisor customer?

A Supervisor Customer, often called a Customer Service Supervisor, oversees a team of customer service representatives to ensure customers receive prompt, effective, and courteous support. They handle escalated issues, train new staff, set performance goals, and monitor team metrics. Their responsibilities also include scheduling, coaching team members, and implementing service policies to improve customer satisfaction. This role is crucial in maintaining high standards of service and addressing customer concerns efficiently.

What are the key skills and qualifications needed to thrive as a supervisor customer, and why are they important?

To thrive as a Supervisor Customer, you need strong leadership skills, customer service expertise, and typically a background in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance reporting tools is important. Excellent communication, conflict resolution, and motivational abilities help you effectively manage teams and resolve customer issues. These skills ensure smooth operations, high customer satisfaction, and a productive, engaged team environment.

What are some common challenges faced by a supervisor customer and how can they be effectively managed?

Supervisors in customer service often face challenges such as managing high call volumes, handling escalated customer issues, and ensuring team members meet performance targets. Effective management involves setting clear expectations, providing regular coaching and feedback, and fostering a supportive team environment. Developing strong conflict resolution and communication skills is crucial, as supervisors frequently act as a bridge between frontline staff and upper management. Utilizing performance metrics and customer feedback can also help identify areas for improvement and maintain high service standards.

What is the difference between Supervisor Customer vs Customer Service Manager?

AspectSupervisor CustomerCustomer Service Manager
CredentialsHigh school diploma or equivalent; some roles may require experience in customer serviceBachelor's degree often preferred; management experience beneficial
Work EnvironmentSupervises customer service teams, often in retail, call centers, or service centersOversees multiple customer service teams or departments, strategic planning
Employer & Industry UsageCommon in retail, hospitality, telecom, and service industriesFound in larger organizations, corporate settings, and multi-location businesses
Search & Comparison IntentFocuses on team supervision and daily operationsFocuses on overall customer service strategy and performance

The main difference between Supervisor Customer and Customer Service Manager lies in scope and responsibilities. Supervisors typically oversee daily team operations, while Customer Service Managers handle broader strategic planning and department management. Both roles require customer service experience, but the managerial level and scope differ.

What are popular job titles related to Supervisor Customer jobs in Nevada?

For Supervisor Customer jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Supervisor Customer jobs in Nevada look for?

The top searched job categories for Supervisor Customer jobs in Nevada are:

What cities in Nevada are hiring for Supervisor Customer jobs?

Cities in Nevada with the most Supervisor Customer job openings:

Supervisor Customer jobs near you
Infographic showing various Supervisor Customer job openings in Nevada as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Supervisor

DHL

Las Vegas, NV • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

DHL rating

6.9

Company rating: 6.9 out of 10

Based on 323 frontline employees who took The Breakroom Quiz

36th of 64 rated delivery companies

Job description

Customer Service Supervisor
?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000.
For roles within California the range is $70,304 - $90,000 and Washington is $80,169 - $90,000.
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.
Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes ... we're looking for you.
Job Description
Coordinate and supervise the shift. Support staff activities on a daily and weekly basis. Provide an interface to the customer and follow up with operations to address customer issues. Review customer complaints with the warehouse management and/or transportation.
• Execute daily customer contract requirements and identify accessorial activity
• Interact with customer groups, as necessary, and provide first line of escalation for customer service issues
• Ensure necessary documentation is completed and filed according with company and customer guidelines
• Provide professional, safe, fair and secure work environment and direct daily activities
• Lead support staff to increase productivity via improved work processes and associate development
• Administer associate recognition programs as outlined in company/account/site guidelines
• Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished
• Manage and assist support staff in fulfilling daily business requirements and participate in collection of data for performance measurement
• Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans
• Ensure value-added services for customers are completed as required
Required Education and Experience
• Bachelor's degree or equivalent experience, required
• 1-3 years of experience in a lead / supervisory / management position, required
• 1-2 years of logistics industry experience, preferred
• Previous customer service and operations background, required
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.

What DHL employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

DHL logo

About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Social media

FacebookInstagram

View All DHL Jobs

Apply