Oversees the daily operations of the assigned departments as a Super User, primary escalation point, preceptor, and performance coach to include completing the following: leads, coaches, motivates ...
Oversees the daily operations of the assigned departments as a Super User, primary escalation point, preceptor, and performance coach to include completing the following: leads, coaches, motivates ...
Super Pac information
What are the key skills and qualifications needed to thrive as a Super PAC manager, and why are they important?
What profession makes $400,000 a year?
How do you become a super pac?
What are Super PACs?
What can super PACs pay for?
What is the difference between Super Pac vs Political Campaign Manager?
| Aspect | Super Pac | Political Campaign Manager |
|---|---|---|
| Required credentials | No specific credentials required | Political science, communications, or related degree often preferred |
| Work environment | Independent expenditure groups, often in office or remote | Campaign offices, field sites, and events |
| Employer and industry usage | Political action committees, advocacy groups | Political campaigns, parties, or candidates |
| Common search intent | Understanding independent political spending | Managing campaign operations and strategy |
While Super Pacs focus on independent political spending without direct coordination, Political Campaign Managers handle the day-to-day operations and strategy of a campaign. Both roles are integral to political processes but differ significantly in responsibilities and work environment.
What is a Super PAC job?
A Super PAC (Political Action Committee) job typically involves fundraising, political advocacy, research, and media strategy to support or oppose candidates or policies. Employees may work on advertising campaigns, donor outreach, or compliance with election laws. These roles are often fast-paced and require strong communication, analytical, and organizational skills. Since Super PACs operate independently of political candidates, their work focuses on influencing public opinion through independent expenditures.
What are some common challenges faced when working for a Super PAC, and how can job seekers prepare for them?
What jobs pay 4000 a week without a degree?
Full-time
Re-posted 5 days ago
Memorial Healthcare System rating
7.2
Based on 204 frontline employees who took The Breakroom Quiz
327th of 886 rated healthcare providers
Job description
Summary:
The Patient Access Center Supervisor provides day-to-day support for the Patient Access Center team, acting as a subject matter and technical expert. As a working Supervisor, performs a wide variety of patient care activities, including the prompt and accurate handling of appointment scheduling and pre-registration, financial services, addressing patient inquiries, and optimizing patient flow processes. Oversees the daily operations of the assigned departments as a Super User, primary escalation point, preceptor, and performance coach to include completing the following: leads, coaches, motivates, and retains assigned staff while promoting teamwork on assigned projects to achieve organizational expectations for the project/services. Accountable for the results and performance of the assigned team members as well as the overall team's accomplishments while operating ethically and with a genuine concern for team members, patients, and the community.
Responsibilities:
Collaborates and ensures team delivers a seamless, exceptional customer experience across a broad range of customer touch points, channels, processes, and applications, including: telephones, emails, web chats, SMS and faxes. Works across multiple functions and with all levels of the organization.Participates in the interview process for new hires as well as champions staff training; both mandatory and divisional. Oversees on-site and remote training at the department level in collaboration with the training department.Partners with training and development to provide role support and learning experiences for new employees. As a role model and subject matter expert (SME), facilitates training, knowledge transfer and cooperation support skills. Assists with audits and the oversight of EPIC work queues.Conducts audits, quality investigations, call monitoring, as well as evaluation of calls and team members. Responsible for gathering information and updates needed to enhance knowledge base for accuracy and quality in call handling. Maintains productive relationships with stakeholders to ensure up-to-date information is maintained.Adheres to and ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) at all times to safeguard protected health information. Provides leadership and manages escalated interactions following established protocols to ensure patient safety and data integrity.Develops and implements initiatives to foster employee engagement, enhance workplace satisfaction, and promote a positive organizational culture. Responsible for team employee engagement scores as well as the creation of action plans to address opportunities and improve scores below desired threshold.Collaborates with leadership team to coordinate and supervise division(s). Ensures adequate coverage, maintains effective resource management, and completes projects. Performs other administrative duties including, but not limited to, payroll, employee evaluation, surveys, leading of special projects, assisting with incoming calls, participating in operational meetings, and performing other duties as assigned.Performs the duties of the Contact Center's Patient Access Ambassador I, II, and Senior Patient Ambassador, including all roles and responsibilities and EMR utilization, as a working Supervisor.Manages and upholds Patient Access Center performance metrics and holds team members and self accountable for attainment of goals. Monitors and ensures that team members adhere to ambassador/employee expectations and complies with all Memorial Healthcare System's (MHS) policies and procedures.Provides feedback and coaching real time to each team member in support of their adherence and productivity goals. Provides technical guidance to others on a frequent basis and "rounds" with employees in the team.
Competencies:
ACCOUNTABILITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, LEADING BY COACHING, MANAGING PEOPLE, PATIENT AND FAMILY CENTERED CARE, PRODUCTIVE WORK MEETINGS, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Education and Certification Requirements:
Associates (Required)
Additional Job Information:
Complexity of Work: This role requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Proficiency in handling multiple tasks and systems, while maintaining high-quality standards, is crucial. Must complete and successfully pass the Patient Access Center Onboarding Training Program. Must be able to work in a fast-paced work environment and take appropriate action when required. Proficient in dashboard monitoring and Excel report creation. Possesses strong written and verbal communication skills to complete executive summaries, prepare presentations, and make formal presentations.
Required Work Experience: Three (3) years' customer service experience required.Three (3) years of experience in a leadership/supervisory role required. Call/contact center service experience preferred. Prior experience in healthcare setting preferred.
Other Information: Associate's degree or five (5) years of equivalent leadership experience.
Working Conditions and Physical Requirements:
- Bending and Stooping = 0%
- Climbing = 0%
- Keyboard Entry = 80%
- Kneeling = 0%
- Lifting/Carrying Patients 35 Pounds or Greater = 0%
- Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
- Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
- Lifting or Carrying > 75 lbs Non-Patient = 0%
- Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
- Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
- Pushing or Pulling > 75 lbs Non-Patient = 0%
- Reaching = 0%
- Repetitive Movement Foot/Leg = 0%
- Repetitive Movement Hand/Arm = 80%
- Running = 0%
- Sitting = 80%
- Squatting = 0%
- Standing = 80%
- Walking = 80%
- Audible Speech = 80%
- Hearing Acuity = 80%
- Smelling Acuity = 0%
- Taste Discrimination = 0%
- Depth Perception = 80%
- Distinguish Color = 0%
- Seeing - Far = 80%
- Seeing - Near = 80%
- Bio hazardous Waste = 0%
- Biological Hazards - Respiratory = 0%
- Biological Hazards - Skin or Ingestion = 0%
- Blood and/or Bodily Fluids = 0%
- Communicable Diseases and/or Pathogens = 0%
- Asbestos = 0%
- Cytotoxic Chemicals = 0%
- Dust = 0%
- Gas/Vapors/Fumes = 0%
- Hazardous Chemicals = 0%
- Hazardous Medication = 0%
- Latex = 0%
- Computer Monitor = 80%
- Domestic Animals = 0%
- Extreme Heat/Cold = 0%
- Fire Risk = 0%
- Hazardous Noise = 0%
- Heating Devices = 0%
- Hypoxia = 0%
- Laser/High Intensity Lights = 0%
- Magnetic Fields = 0%
- Moving Mechanical Parts = 0%
- Needles/Sharp Objects = 0%
- Potential Electric Shock = 0%
- Potential for Physical Assault = 0%
- Radiation = 0%
- Sudden Decompression During Flights = 0%
- Unprotected Heights = 0%
- Wet or Slippery Surfaces = 0%
Shift:
Primarily for office workers - not eligible for shift differential
Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net
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About Memorial Healthcare System
Sourced by ZipRecruiter
Memorial Healthcare System is one of the largest public healthcare systems in the United States. A national leader in quality care and patient satisfaction, Memorial has ranked 11 times since 2008 on nationally recognized lists of great places to work - in Modern Healthcare magazine, Florida Trend magazine and Becker's Hospital Review , just to name a few. Memorial's work environment has been rated by employees and physicians alike as an open-door, inclusive culture that is committed to safety, transparency and, above all, outstanding service to patients and families.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Hollywood, FL, US
Year founded
1953