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Summer Digital Customer Experience Jobs (NOW HIRING)

Kohl's

Role Specific Information About the Role As Associate Manager, Digital Customer Experience and Innovation, you will drive the execution of next-generation digital customer experience initiatives that ...

Prosum Inc.

CRO & Digital Experience Manager

Lewisville, TX · On-site

$114K - $148K/yr

This newly created role will establish and scale capabilities related to experimentation, customer journey optimization, and digital experience enhancement. The individual in this position will serve ...

Veradigm

Manager, Digital Customer Success

Raleigh, NC · On-site

Digital Engagement Strategy & Programs * Design and execute a comprehensive digital customer ... Bachelor's Degree or equivalent Technical / Business experience Required Work Experience * 8+ years ...

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Summer Digital Customer Experience information

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How much do summer digital customer experience jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for summer digital customer experience in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Summer Digital Customer Experience vs Summer Digital Customer Support?

AspectSummer Digital Customer ExperienceSummer Digital Customer Support
CredentialsTypically requires knowledge of digital tools, customer journey mapping, and UX principlesOften requires technical troubleshooting skills and customer service experience
Work EnvironmentFocuses on improving digital interactions, user experience design, and strategyCenters on resolving customer issues, technical support, and direct communication
Employer & Industry UsageUsed in e-commerce, tech companies, and digital service providersCommon in telecom, software, and online service companies

While both roles involve engaging with customers digitally, Summer Digital Customer Experience focuses on enhancing overall user journeys and digital strategies, whereas Summer Digital Customer Support emphasizes resolving technical issues and providing direct assistance. Understanding these differences helps in choosing the right role based on your skills and career goals.

What cities are hiring for Summer Digital Customer Experience jobs?

Cities with the most Summer Digital Customer Experience job openings:

What are the most commonly searched types of Digital Customer Experience jobs?

The most popular types of Digital Customer Experience jobs are:

What states have the most Summer Digital Customer Experience jobs?

States with the most job openings for Summer Digital Customer Experience jobs include:

Summer Digital Customer Experience jobs near you

Associate Manager, Digital Customer Experience and Innovation

KOHLS

Menomonee Falls, WI • On-site

Other

Posted 8 days ago

Kohl's rating

5.8

Company rating: 5.8 out of 10

Based on 1,464 frontline employees who took The Breakroom Quiz

13th of 21 rated department stores

Job description

About the Role

As Associate Manager, Digital Customer Experience and Innovation, you will drive the execution of next-generation digital customer experience initiatives that enhance how customers discover, engage, and shop across Kohl’s digital ecosystem. You will bring the customer experience strategy to life through personalization, experimentation, targeted engagement, and emerging capabilities such as guided selling and AI-powered interactions. This role blends strategic thinking and hands-on execution, requiring you to translate vision into scalable programs that improve relevance, increase conversion, and drive revenue growth. You will partner closely with cross-functional teams to operationalize data-driven experiences and continuously optimize performance across digital touchpoints.

What You’ll Do

  • Execute against the digital customer experience and personalization roadmap, translating strategy into scalable programs

  • Lead development, execution, and optimization of digital customer experience advancements and personalization initiatives across digital channels

  • Design and implement A/B and multivariate tests to validate hypotheses and improve performance

  • Support evolution of 1:1 engagement strategies leveraging behavioral, transactional, and contextual data

  • Partner with Product, Technology, Analytics, and Marketing to deliver personalization, recommendations, and targeted offers

  • Contribute to conversational commerce and guided selling pilots and test programs

  • Leverage customer insights and performance data to identify opportunities and inform prioritization

  • Monitor performance against KPIs (key performance indicators) including engagement, conversion, and revenue and translating insights into action

  • Drive continuous improvement through a structured test-and-learn approach

  • Build strong cross-functional partnerships to ensure alignment and execution

  • Additional tasks may be assigned

What Skills You Have

Required

  • Bachelor’s Degree in Business, Marketing, Engineering, Computer Science, or related field

  • 4+ years of experience in Digital Experience, Personalization, Marketing,  E-commerce, Product, or related field

  • Experience with A/B testing, experimentation frameworks, and optimization strategies

Preferred

  • Experience with personalization engines, recommendation systems, or AI-driven experiences

  • Experience with digital marketing or e-commerce platforms

  • Exposure to conversational commerce, guided selling, or digital innovation

  • Experience in retail or e-commerce environments

What Kohl's employees say

Pay

Benefits

Hours and flexibility

Workplace

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