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Summer Amazon It Help Desk Jobs in Riverside, CA

Jackson Lewis P.C.

Help Desk Analyst

Orange, CA · On-site

$26.70 - $33.40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We help employers develop proactive strategies, strong policies and business-oriented solutions to ... Document end user issues/requests utilizing the IT Service Desk service management application.

ICONMA

IT Specialist

Irvine, CA · On-site

The role involves supporting wired/wireless networks, VPN, collaboration tools, and providing customer support to end-users while managing help desk tickets and internal IT tasks. Responsibilities ...

MetroSys

IT Infrastructure Engineer

Irvine, CA · On-site

$40 - $70/hr

Administer and support cloud infrastructure within Amazon Web Services (AWS) . * Monitor system ... Collaborate with the Help Desk team to resolve escalated infrastructure issues. * Develop and ...

MetroSys

IT Infrastructure Engineer

Irvine, CA · On-site

$40 - $70/hr

Administer and support cloud infrastructure within Amazon Web Services (AWS) . * Monitor system ... Collaborate with the Help Desk team to resolve escalated infrastructure issues. * Develop and ...

MetroSys, Inc.

IT Infrastructure Engineer

Irvine, CA · On-site

... within Amazon Web Services (AWS). • Monitor system health, performance, and security while ... Help Desk team to resolve escalated infrastructure issues. • Develop and maintain technical ...

Connection

Helpdesk Support Technician

Brea, CA · On-site

$29/hr

Position Overview Our client, a well-established company in the heavy civil construction industry, is seeking a Help Desk Support Technician to join their IT team. This is an excellent opportunity ...

Addman Engineering

Help Desk Specialist L2

Irvine, CA · On-site

$70K - $80K/yr

The Help Desk Specialist Level 2 role provides multi-faceted support to all ADDMAN internal clients/end users in an Information Technology Service Desk capacity. The role is primarily responsible for ...

ADDMAN Engineering LLC

Help Desk Specialist L2

Irvine, CA · On-site

$70K - $80K/yr

The Help Desk Specialist Level 2 role provides multi-faceted support to all ADDMAN internal clients/end users in an Information Technology Service Desk capacity. The role is primarily responsible for ...

Connection

Helpdesk Support Technician

Brea, CA · On-site

$29/hr

Position Overview Our client, a well-established company in the heavy civil construction industry, is seeking a Help Desk Support Technician to join their IT team. This is an excellent opportunity ...

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ...

Onsite Computing, Inc

Level 1 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ...

AppleOne

IT Quality Lead

Riverside, CA

$72K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Key Responsibilities - Manage IT help desk tickets, hardware and software support requests, printer/copier toner needs, phone systems, IT assets, inventory, and server room organization. - Maintain ...

Connection

Helpdesk Support Technician

Brea, CA · On-site

$29/hr

Position Overview Our client, a well-established company in the heavy civil construction industry, is seeking a Help Desk Support Technician to join their IT team. This is an excellent opportunity ...

Multi Media LLC

IT Support Technician

Irvine, CA · Hybrid

$66K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Role We're looking for an IT Support Technician to join our team ... In this role, you'll be the go-to resource for Help Desk support across Multi Media and its ...

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA · On-site

$60K - $73K/yr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast ...

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA · On-site

$21.25 - $28.75/hr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast ...

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Showing results 21-40

All JobsSummer Amazon It Help Desk JobsSummer Amazon It Help Desk Jobs in Riverside, CA

Summer Amazon It Help Desk information

See Riverside, CA salary details

$39.1K

$87.4K

$129.9K

How much do summer amazon it help desk jobs pay per year?

As of Aug 17, 2026, the average yearly pay for summer amazon it help desk in Riverside, CA is $87,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,900.00 and $104,300.00 per year, depending on experience, location, and employer.

What is a Summer Amazon IT Help Desk?

Summer Amazon IT Help Desk roles are temporary, seasonal positions where employees assist Amazon staff with technical issues related to computers, software, and network systems. These roles are typically aimed at students or early-career IT professionals seeking hands-on experience during the summer months. Responsibilities include troubleshooting hardware and software problems, providing support via phone, chat, or in-person, and escalating more complex issues to higher-level IT staff. The goal is to ensure that Amazon's internal systems run smoothly, enabling employees to work efficiently.

What are some common challenges faced by Summer Amazon IT Help Desk employees, and how can they be effectively managed?

Summer Amazon IT Help Desk employees often encounter high volumes of support requests, especially during peak periods, which can make time management challenging. They may also need to quickly adapt to Amazon’s proprietary systems and tools while troubleshooting a wide variety of technical issues for users with varying technical backgrounds. Proactively utilizing available training resources, maintaining clear communication with both end-users and team members, and leveraging the escalation process for complex issues are effective strategies for managing these challenges. Regular collaboration with experienced technicians and participating in team meetings can also help new employees quickly build confidence and efficiency.

What are the key skills and qualifications needed to thrive as a Summer Amazon IT Help Desk employee?

To thrive as a Summer Amazon IT Help Desk employee, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant IT-related degree or coursework. Familiarity with ticketing systems, remote desktop tools, and basic knowledge of Amazon’s internal support platforms is often required. Strong communication, problem-solving skills, and patience help you efficiently assist users and collaborate with team members. These abilities ensure technical issues are resolved quickly and accurately, supporting business productivity during peak operational periods.

What is the difference between Summer Amazon It Help Desk vs Summer Amazon Technical Support?

AspectSummer Amazon It Help DeskSummer Amazon Technical Support
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma or equivalent; technical troubleshooting skills
Work EnvironmentCall centers, office settings, remote supportCall centers, remote support, on-site assistance
Employer & Industry UsageAmazon customer service and IT support teamsAmazon customer service and technical support teams
Common Search & ComparisonOften compared for entry-level IT roles at AmazonOften compared for technical troubleshooting roles at Amazon

The Summer Amazon It Help Desk and Summer Amazon Technical Support roles both serve entry-level support functions within Amazon. The main difference lies in their focus: the It Help Desk emphasizes general IT support and troubleshooting, while Technical Support centers on resolving technical product or service issues. Both roles require similar credentials and are integral to Amazon's customer and internal support teams.

What are the most commonly searched types of Amazon It Help Desk jobs in Riverside, CA?

The most popular types of Amazon It Help Desk jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Summer Amazon It Help Desk jobs?

Cities near Riverside, CA with the most Summer Amazon It Help Desk job openings:

Summer Amazon It Help Desk jobs near you

Level 2 Help Desk Technician

Onsite Computing, Inc

Corona, CA • On-site

$26 - $35/hr

Full-time

Re-posted 5 days ago

Job description

About Us: Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment.
Job Summary: As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our clients receive timely and effective assistance. You will also mentor Level 1 technicians and assist with more complex technical challenges.
Key Responsibilities:
  • Respond to and resolve escalated client inquiries via phone, email, and chat in a professional and timely manner.
  • Diagnose and resolve advanced hardware, software, and network issues for clients.
  • Escalate complex issues to Level 3 support or specialized teams as needed.
  • Document all client interactions and troubleshooting steps in the ticketing system.
  • Assist with the setup, configuration, and maintenance of hardware and software.
  • Provide training and guidance to Level 1 technicians and clients on IT-related topics.
  • Monitor and maintain client systems to ensure optimal performance and security.
  • Collaborate with team members to share knowledge and improve processes.
  • Participate in on-call rotation and provide after-hours support as needed.

Qualifications:
  • Associate's degree in IT or related field; bachelor's degree preferred.
  • 2-4 years of experience in a help desk or technical support role.
  • Strong knowledge of Windows and Mac operating systems.
  • Familiarity with common software applications, networking concepts, and IT infrastructure.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, AWS) are a plus.

Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Flexible work environment with remote work options.
  • Supportive and collaborative team culture.

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