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Full Time Amazon It Help Desk Jobs in Riverside, CA

TOTAL WAREHOUSE INC

IT Help Desk I

Anaheim, CA

Description The IT Help Desk I position provides day-to-day technical support to employees and assists with maintaining the company's IT equipment, user accounts, software, and basic network ...

Total Warehouse

IT Help Desk I

Anaheim, CA · On-site

$22 - $30/hr

The IT Help Desk I position provides day-to-day technical support to employees and assists with maintaining the company's IT equipment, user accounts, software, and basic network infrastructure. This ...

Courser

IT Support Services I-Help Desk

Riverside, CA · On-site

$30 - $35/hr

... · Amazon Prime reimbursement · 40 Hours for Volunteer Time · Paid parental leave · ... For the first year of employment, full-time team members are provided 10 vacation days. Courser is ...

Work Comp 360

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IT Support Specialist

Orange, CA · On-site

$28 - $33/hr

Minimum 2 years of IT Help Desk or Technical Support experience . * Demonstrated experience providing Level 1 and Level 2 technical support . * Strong knowledge of Microsoft Windows operating systems.

Interlink Technology, Inc.

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Level 1 Help Desk Engineer - Remote

Murrieta, CA · Remote

$20 - $23/hr

About Interlink Technology Interlink Technology is a California-based managed IT services and ... We are looking for a Level 1 Help Desk Engineer to provide remote technical support to our clients.

Yum

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

... Helpdesk. This person will support The Habit Burger's entire technology stack via phone, email ... The Service Desk Analyst is expected to provide excellent customer service while troubleshooting ...

The Habit Burger Grill

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

... Helpdesk. This person will support The Habit Burger's entire technology stack via phone, email ... The Service Desk Analyst is expected to provide excellent customer service while troubleshooting ...

AC Pro

Help Desk Technician

Rancho Cucamonga, CA · On-site

$26 - $32/hr

Travel to branch locations as needed to provide technical support, install IT systems, and ... Identify and recommend opportunities to improve Help Desk processes, service delivery, and ...

Onsite Computing, Inc

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

Onsite Computing is a leading provider of comprehensive IT solutions and support services. We are ... We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ...

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Onsite Computing is a leading provider of comprehensive IT solutions and support services. We are ... We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ...

Partners Professional

Helpdesk Technician

Santa Ana, CA · On-site

$28 - $32/hr

Help Desk Technician We are seeking a Help Desk Technician to join our Information Technology team and serve as the first point of contact for technical support across the organization. This role is ...

Epic Personnel Partners, LLC

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Regional IT Manager

San Bernardino, CA · On-site

$85K - $95K/yr

Will receive direction and guidance from corporate IT, Networks, Desktop, and Security for IT ... all help desk activities at the regional and local levels. · Responds to escalated help desk ...

Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and ...

MetroSys

IT Infrastructure Engineer

Irvine, CA · On-site

$40 - $70/hr

Administer and support cloud infrastructure within Amazon Web Services (AWS) . * Monitor system ... Collaborate with the Help Desk team to resolve escalated infrastructure issues. * Develop and ...

MetroSys, Inc.

IT Infrastructure Engineer

Irvine, CA · On-site

... within Amazon Web Services (AWS). • Monitor system health, performance, and security while ... Help Desk team to resolve escalated infrastructure issues. • Develop and maintain technical ...

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Showing results 1-20

All JobsAmazon It Help Desk JobsFull Time Amazon It Help Desk JobsFull Time Amazon It Help Desk Jobs in Riverside, CA

Full Time Amazon It Help Desk information

See Riverside, CA salary details

$39.1K

$87.4K

$129.9K

How much do full time amazon it help desk jobs pay per year?

As of Sep 15, 2026, the average yearly pay for full time amazon it help desk in Riverside, CA is $87,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,900.00 and $104,300.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Amazon It Help Desk vs Full Time Amazon Network Technician?

AspectFull Time Amazon It Help DeskFull Time Amazon Network Technician
CertificationsCompTIA A+, ITIL, Microsoft certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentHelp desk support, remote and on-site troubleshootingNetwork infrastructure setup, maintenance, on-site troubleshooting
Employer & Industry UsageCustomer support for IT issues within AmazonNetwork infrastructure management within Amazon facilities

While both roles support Amazon's IT infrastructure, the Amazon It Help Desk focuses on end-user support and troubleshooting software or hardware issues, often remotely. The Amazon Network Technician specializes in maintaining and repairing network hardware and infrastructure on-site. Both roles require relevant certifications and are essential for Amazon's IT operations, but they differ in daily tasks and technical focus.

What are the most commonly searched types of Amazon It Help Desk jobs in Riverside, CA?

The most popular types of Amazon It Help Desk jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Full Time Amazon It Help Desk jobs?

Cities near Riverside, CA with the most Full Time Amazon It Help Desk job openings:

Full Time Amazon It Help Desk jobs near you
Infographic showing various Full Time Amazon It Help Desk job openings in Riverside, CA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $87,406 per year, or $42 per hour.

IT Help Desk I

Anaheim, CA

TOTAL WAREHOUSE INC
Manufacturing • 51 - 200 employees
Learn more about TOTAL WAREHOUSE INCexternal

Full-time

Posted 16 days ago

Key responsibilities

  • Provide Level 1 technical support to employees and troubleshoot issues with Windows computers, peripherals, and Microsoft 365 applications.

  • Assist with setting up, configuring, maintaining, and redeploying IT equipment and user accounts for new and existing employees.

  • Respond to, document, and escalate IT support requests related to network connectivity, login issues, and basic security access.

Job description

Description

The IT Help Desk I position provides day-to-day technical support to employees and assists with maintaining the company's IT equipment, user accounts, software, and basic network infrastructure. This is an entry-level position designed for someone who is technically capable, service-oriented, and interested in developing their IT skills.


Requirements

Key Responsibilities

Help Desk & Employee Support

  • Provide Level 1 technical support to employees.
  • Troubleshoot Windows computers, laptops, printers, monitors, docks, and peripherals.
  • Troubleshoot Microsoft Outlook, Teams, OneDrive, and other Microsoft 365 applications.
  • Assist users with password resets, MFA, login, and access issues.
  • Troubleshoot basic network, Wi-Fi, VPN, and connectivity issues.
  • Respond to and document IT support requests.
  • Escalate advanced issues when necessary.
  • Provide basic Microsoft 365 training to employees, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.

Computer & Employee Support

  • Set up laptops and      workstations for new employees.
  • Configure computers with      required applications and company settings.
  • Maintain inventory of      laptops, monitors, phones, printers, and other IT equipment.
  • Prepare, issue, recover, and      redeploy equipment.
  • Assist with equipment      replacement and lifecycle management.
  • Maintain accurate asset      records.

Employee Onboarding & Offboarding 

  • Prepare IT equipment for new      hires.
  • Assist with creation and      configuration of user accounts.
  • Configure email, Teams,      OneDrive, printers, and required applications.
  • Remove or disable access      during employee offboarding.
  • Recover company-issued IT      equipment.

Microsoft 365 Administration Support

  • Assist with Microsoft 365      user administration.
  • Manage basic user, group,      mailbox, and license requests.
  • Assist with Microsoft Teams      and SharePoint permissions.
  • Support OneDrive      synchronization and file-access issues.
  • Assist with MFA and      security-related user issues.

Education and Experience:

  • 1-2 years of IT/help desk experience or equivalent technical training.
  • Basic knowledge of Windows 11.
  • Familiarity with Microsoft 365.
  • Basic understanding of networking, TCP/IP, Wi-Fi, and VPN.
  • Experience troubleshooting computers and peripherals.
  • Strong communication and customer-service skills.
  • Ability to learn new systems quickly.
  • CompTIA A+, Network+, or Microsoft certifications are a plus.  

Physical Requirements:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Must be in good physical condition and have good motor skills.
  • Must be able to lift up to 50 pounds at times.
  • Ability to function in work environment with moderate noise level from several sources creating constant activity.

Additional Notes 


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

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