Manage customer support tickets from intake to resolution using Salesforce and SugarCRM. Process product repairs, replacements, and coordinate logistics via the RMA process in Salesforce and SAP.
Manage customer support tickets from intake to resolution using Salesforce and SugarCRM. Process product repairs, replacements, and coordinate logistics via the RMA process in Salesforce and SAP.
Manage customer support tickets from intake to resolution using Salesforce and SugarCRM. Process product repairs, replacements, and coordinate logistics via the RMA process in Salesforce and SAP.
Manage customer support tickets from intake to resolution using Salesforce and SugarCRM. Process product repairs, replacements, and coordinate logistics via the RMA process in Salesforce and SAP.
Manage customer support tickets from intake to resolution using Salesforce and SugarCRM. Process product repairs, replacements, and coordinate logistics via the RMA process in Salesforce and SAP.
Manage customer support tickets from intake to resolution using Salesforce and SugarCRM. Process product repairs, replacements, and coordinate logistics via the RMA process in Salesforce and SAP.
Sugarcrm information
See Utah salary details
$2.8K is the 25th percentile. Wages below this are outliers.
$2.5K - $2.9K
31% of jobs
$2.9K - $3.2K
12% of jobs
The median wage is $3.4K / yr.
$3.2K - $3.6K
13% of jobs
$3.9K is the 75th percentile. Wages above this are outliers.
$3.6K - $3.9K
19% of jobs
$3.9K - $4.2K
8% of jobs
$4.2K - $4.6K
2% of jobs
$4.6K - $4.9K
2% of jobs
$4.9K - $5.3K
2% of jobs
$5.3K - $5.6K
3% of jobs
$5.6K - $6K
4% of jobs
$6K - $6.3K
3% of jobs
$2.5K
$3.8K
$6.3K
How much do sugarcrm jobs pay per month?
As of Aug 22, 2026, the average monthly pay for sugarcrm in Utah is $3,800.25, according to ZipRecruiter salary data. Most workers in this role earn between $2,658.33 and $4,100.00 per month, depending on experience, location, and employer.
What is a SugarCRM?
A SugarCRM job typically involves working with the SugarCRM platform to develop, customize, and manage customer relationship management (CRM) solutions. Professionals in this role may be responsible for configuring the system, developing custom modules, integrating third-party applications, and ensuring data integrity. Roles can vary from developers and administrators to business analysts and consultants, depending on the organization's needs.
What are the typical daily responsibilities of a SugarCRM specialist?
A SugarCRM Specialist's daily responsibilities often include managing and customizing the SugarCRM platform, troubleshooting user issues, and performing regular data maintenance to ensure system integrity. You may also collaborate with sales, marketing, and support teams to tailor workflows and generate reports that maximize business efficiency. Additionally, you’ll often train users on new features and best practices while monitoring system performance and implementing updates as needed. This role requires both technical problem-solving and strong interpersonal skills to align the system’s capabilities with evolving company needs.
What are the key skills and qualifications needed to thrive in the SugarCRM position, and why are they important?
To thrive in a SugarCRM Specialist or Administrator role, you need strong CRM administration, workflow configuration, and problem-solving skills, typically supported by a background in information technology or business systems. Experience with SugarCRM platform tools, database management, and, ideally, SugarCRM certifications are highly valuable. Excellent communication, analytical thinking, and collaboration abilities help you work across departments and translate business needs into technical solutions. These competencies ensure the effective implementation and optimization of SugarCRM to support organizational goals and improve user adoption.
What are the most commonly searched types of Sugarcrm jobs in Utah?
The most popular types of Sugarcrm jobs in Utah are:
What are popular job titles related to Sugarcrm jobs in Utah?
For Sugarcrm jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Sugarcrm jobs in Utah look for?
The top searched job categories for Sugarcrm jobs in Utah are:
What cities in Utah are hiring for Sugarcrm jobs?
Cities in Utah with the most Sugarcrm job openings:
Brady Corporation rating
9.3
Based on 8 frontline employees who took The Breakroom Quiz
Job description
We are seeking an intermediate-level Technical Support Representative with experience supporting external B2B customers using physical hardware products, software products, and database integrations. In this role, you will provide advanced product support for barcode scanners, specialty ID card and thermal printers, ID badging software, and firmware integrations. Please note: This is an external, customer-facing contact position. This position focuses on product performance, device connectivity, SQL database troubleshooting, and system integration. It is best suited for someone who understands how to work directly with customers, distributors, and resellers via telephony and CRM platforms to resolve technical issues related to our product line.
- Manage Inbound Channels: Handle real-time inbound calls and cases via NICE Cxone platform and Salesforce CRM. Maintain high phone queue availability and adherence to schedule.
- Troubleshoot Specialty Hardware: Diagnose and troubleshoot hardware devices such as Scanners, Card Printers, Thermal Printers, etc. Guide customers through mechanical fixes, cleanings, and calibrations.
- Software Support & Troubleshooting: Provide advanced technical assistance with ID badging software, including assisting with setup, diagnosing and resolving complex software issues, etc.
- Own the Case Lifecycle: Manage customer support tickets from intake to resolution using Salesforce and SugarCRM. Process product repairs, replacements, and coordinate logistics via the RMA process in Salesforce and SAP.
- Collaborate with Client IT Teams: Schedule and lead technical conference calls directly with B2B Customer IT departments and administrators to safely resolve server, firewall, or network connectivity blockers.
- Continual Learning: Stay updated on technological developments and product changes to enhance service delivery. Assist in training and mentoring junior Technical Support team members.
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